DoubleTree by Hilton Hotel Johor Bahru

4.0 star property
4-star spa hotel near Komtar JBCC

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December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Outdoor pool, sun loungers
Exterior
3 restaurants, breakfast, lunch, dinner served; local cuisine
Suite, 1 King Bed, Corner
3 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Gym
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000
  • Komtar JBCC
    3 min walk
  • Persada Convention Center
    4 min walk
  • Johor Bahru Old Chinese Temple
    8 min walk
  • Johor Bahru (JHB-Senai Intl.)
    34 min drive

Room options

Suite, 1 Bedroom

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room, Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Executive Suite with Executive Lounge Access

  • 62.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 1 King Bed

  • 156 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Johor Bahru

Heart of Johor Bahru.Within a 15-minute walk of this Central District hotel, you'll find Komtar JBCC and Johor Bahru City Square. Also, Johor Bahru Chinese Heritage Museum is within 2 miles (3 km) and The Mall is within 6 miles (10 km).

What's nearby

  • Komtar JBCC - 3 min walk - 0.3 km
  • Johor Bahru City Square - 10 min walk - 0.9 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 3.4 km
  • KSL City Mall - 4 min drive - 3.8 km
  • Woodlands Checkpoint - 6 min drive - 6.8 km

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • ‪4 Fingers Crispy Chicken - ‬5 min walk
  • ‪Haidilao Hot Pot - ‬5 min walk
  • ‪Makan Kitchen - ‬1 min walk
  • ‪Lepak Corner - ‬4 min walk
  • ‪Tony Roma's - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Johor Bahru

4-star spa hotel near Komtar JBCC
DoubleTree by Hilton Hotel Johor Bahru offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 14096 square feet (1310 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly DoubleTree by Hilton Hotel Johor Bahru. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johor Bahru hotel.

  • 333 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Meeting rooms
  • 14096 sq ft of conference space
  • 1310 sq m of conference space
  • Built in 2014
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MYR 10 per night)
  • Valet parking on site (MYR 49 per day)
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 85-85 for adults and MYR 0-50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Johor Bahru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 85 to 85 for adults, and MYR 0 to 50 for children
  • Fee for in-room wireless internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MYR 10 per night
  • Valet parking fee: MYR 49 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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DoubleTree by Hilton Hotel Johor Bahru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andy L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Amazing memories from dozens and dozens of stays at this excellent hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Whang Lay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the welcome cookies, nice and clean room. Did not like the surroundings
Stayed 1 night in Aug 2024

6/10 Okay

Ai Cheng

Travelled with family
Liked: Cleanliness, staff & service
Overall is good
Stayed 1 night in Jul 2024

10/10 Excellent

Narinder Singh Sidhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Wee Tiong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Giid
Stayed 2 nights in Aug 2024

10/10 Excellent

Weizhuang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with smooth check-in. Rooms were clean and big. Area around hotel cam be a bit hard to walk around
Stayed 1 night in Jul 2024

6/10 Okay

Wen Leong

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

PATRICK, CHUN LEONG, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access with plenty transport options , nice rooms but very limited upgrade opportunities
Stayed 2 nights in Jul 2024

10/10 Excellent

Md.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and value for Money .
The hotel was excellent for my trip . Rooms quite spacious , having Qibla direct marked in roof . Cleanliness was top class . Breakfast spreads were extensive. Different cuisine available .. even you can get specially made fresh juice . Front desk and restaurant staff were very prompt to respond and helpful . Market , eateries are nearby ..There is a nice prayer place in 11th floor ..
Stayed 5 nights in Jul 2024

10/10 Excellent

Samsiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Food has alot of varieties. Staff are helpful and friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Staff is very friendly and feel welcome. Breakfast with varieties. The bed is soft that hardly can sleep well. Good that can choose a pillow that you want. Hotel to shopping mall is about 5 to 10 mins. But will not try to go out at night because along the way is quiet. Overall the stay is good.
Stayed 1 night in Jul 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Awesome hospitality from checkin till checkout. Huge bed, huge room, strong shower. Love the crabtree lotions, shampoo, bodywash! However only 1 thing to dislike. The parking entry need to get a ticket from the machine, if using TnG card, you cant validate it for free parking. While it is stated upon entry, i think the display could be more prominent like right beside the tapping of TnG card. Or send an email to the guest to inform them before we checkin.
Stayed 1 night in Jul 2024

10/10 Excellent

Vimala

Stayed 1 night in Jul 2024

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk
There was one issue encountered during the check-in process. I had inquired about the suitability of the swimming pool for children, but the response I received indicated uncertainty.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosendo

Stayed 2 nights in Jul 2024

10/10 Excellent

ABEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Jul 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good variety for breakfast, but taste could be better.
Stayed 1 night in Jul 2024

10/10 Excellent

Jess

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

fazlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet spread
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to large scale noisy construction
Stayed 1 night in Jul 2024

6/10 Okay

uday

Travelled with family
Liked: Cleanliness
Rooms with no view and small for triple occupancy
The room was small for triple occupancy. Our room had no view at all. In fact half of the rooms in this hotel are facing inwards facing other wings of the hotel building. So, i suggest do not offer this hotel as a choice for family vacation. 6 room nights were booked but found it wanting.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ellyn

Stayed 2 nights in Jun 2024