In entertainment district.Your stay at this Johor Bahru hotel places you within a 10-minute walk of Austin Heights Water & Adventure Park and Sunway College Johor Bahru. Austin Hills Country Club and Hospital Sultan Ismail are also within 2 miles (3 km).
What's nearby
Austin Heights Water & Adventure Park - 2 min walk
Austin Hills Country Club - 19 min walk
AEON Tebrau City - 4 min drive
Hospital Sultan Ismail - 4 min drive
Toppen Shopping Centre - 5 min drive
Getting around
Kempas Baru Station - 12 min drive
Senai International Airport (JHB) - 36 min drive
Restaurants
Sushi Zento 膳户 Austin Heights - 3 min walk
Restoran Hua Mui 華美茶餐室 - 1 min walk
Like Mee Noodle House 贊麵館豬肉粉 - 2 min walk
和丽轩 Restoran Helixuan - 2 min walk
宽窄巷子 成都串串香Kuanzhai Alley - 2 min walk
About this property
Hako Hotel Mount Austin
3-star hotel near AEON Tebrau City
There's a snack bar/deli on site. Public spaces have free WiFi.
This 3-star Johor Bahru hotel is smoke free.
45 guestrooms or units
Deli
Front desk (24 hours)
Elevator
No smoking on site
Hako Hotel Mount Austin offers 45 air-conditioned accommodations with complimentary bottled water and hair dryers. Smart televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This Johor Bahru hotel provides complimentary wireless Internet access.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Family friendly
Snack bar/deli
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Smart TV
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Food and drink
Free bottled water
More
Desk
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hako Hotel Mount Austin
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: MYR 50 per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru
Hako Hotel Mount Austin Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building .
The music from below is so loud .. till very late nite .
Terrible experience
Low
Stayed 1 night in May 2024
6/10 Okay
Matthias
Travelled with partner
25 May 2024
Disliked: Property conditions & facilities
The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
Matthias
Stayed 1 night in May 2024
6/10 Okay
SEH LENG HUANG SILONG
Travelled with family
8 May 2024
Disliked: Staff & service
Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm.
Only can check in after 2pm, not 130pm or 150pm.
Noisy environment, if you are a light sleeper...
Lift access to room at any level can be access by anyone without the need for Hotel card access.
SEH LENG HUANG SILONG
Stayed 1 night in May 2024
6/10 Okay
THIAM HOCK
9 Apr 2024
Liked: Property conditions & facilities
Noisy
THIAM HOCK
Stayed 1 night in Apr 2024
8/10 Good
Verified traveller
Travelled with family
28 Jan 2024
Liked: Staff & service, room comfort
There are ants crawling on the table.
First encounter with ants in hotel room
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Johannes
Stayed 1 night in Aug 2023
6/10 Okay
Verified traveller
21 Dec 2022
Liked: Room comfort
Disliked: Cleanliness, staff & service
Unlikely to return again, room in poor condition
Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Great service staff and in general a very clean and new hotel. Except that the TV's cannot be connected to internet and for some odd reason, sink do not have hand soap.
Verified traveller
Stayed 1 night in Nov 2019
6/10 Okay
Verified traveller
Business traveller
5 Dec 2019
Liked: Cleanliness, staff & service
Room with thin wall caused the bad sound proof condition and advised not to choose the room facing behind the shop lots as the ventilation hose from one of the shop outside is spoilt, noisy sound will happen from beginning of dinner time until around 11PM.