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Hotel Austin Paradise - Mount Austin

3.0 star property
3-star hotel near AEON Tebrau City

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Photo gallery for Hotel Austin Paradise - Mount Austin

Desk, soundproofing, iron/ironing board, free WiFi
Front of property
Reception
Family Suite | Bathroom
Family Suite
Reviews
6.6

Popular amenities

  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi
  • Business services
    Business servicesBusiness services

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
No 85 & 87, Taman Mutiara Emas 10/19, Taman Mount Austin, Johor Bahru, 81100
  • Popular LocationAustin Heights Water & Adventure Park17 min walk
  • Popular LocationHospital Sultan Ismail18 min walk
  • Popular LocationAEON Tebrau City3 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)32 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 1 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room Single Use

Executive Double Room Single Use

Executive Double Room Single Use

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Room
Austin Park Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (99)
The price is CA $145
per night
CA $178 total
includes taxes & fees
13 Jul - 14 Jul
Austin Park Hotel

About the area

Johor Bahru

Near the airport.You'll find Sunway College Johor Bahru and Austin Heights Water & Adventure Park within 2 miles (3 km) of this hotel. Hospital Sultan Ismail and AEON Tebrau City are also within 2 miles (3 km).

What's nearby

  • Austin Heights Water & Adventure Park - 17 min walk
  • Hospital Sultan Ismail - 18 min walk
  • AEON Tebrau City - 3 min drive
  • Toppen Shopping Centre - 4 min drive
  • KSL City Mall - 10 min drive

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪佳香点心茶楼 - ‬9 min walk
  • ‪味来重慶香辣煲 Wei Lai Spicy Hotpot - ‬9 min walk
  • ‪Broloklok - ‬8 min walk
  • ‪大队长土灶重庆老火锅 - ‬1 min walk
  • ‪好一家海鲜火锅餐厅 - ‬7 min walk

About this property

Hotel Austin Paradise - Mount Austin

3-star hotel near AEON Tebrau City
WiFi is free in public spaces. You'll find a business center on site. The business-friendly Hotel Austin Paradise - Mount Austin also features multilingual staff and an elevator. Free self parking is available.

This 3-star Johor Bahru hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • Business facilities
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
Hotel Austin Paradise - Mount Austin offers 49 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Malay

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Austin Paradise - Mount Austin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Austin Paradise Hotel Johor Bahru
Austin Paradise Hotel
Austin Paradise Johor Bahru
Austin Paradise Mount Austin
Hotel Austin Paradise - Mount Austin Hotel
Hotel Austin Paradise - Mount Austin Johor Bahru
Hotel Austin Paradise - Mount Austin Hotel Johor Bahru

Hotel Austin Paradise - Mount Austin Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 10 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 4 out of 32 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

8.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Siew

Stayed 1 night in Apr 2022

8/10 Good

Hafiz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Hew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to shower due to doing repairing at night time and didn’t provide any notification for us . I feel very disappointed when I first time stay at this hotel .
Stayed 1 night in Oct 2019

4/10 Poor

Chan

Disliked: Cleanliness, property conditions & facilities, room comfort
A simple hotel. Don't expect much
Bedsheets were dirty and torn.
Stayed 1 night in Sep 2019

6/10 Okay

Sharon, Singapore

Liked: Staff & service
Disliked: Cleanliness
The suite that was not
The bed was made and the room is clean. Bedsheet has stained and the water pressure was low. The two soap dispenser was not labelled so could not tell which is body foam and shampoo. The suite was not a suite.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff attitude is very bad...hope will.have some improve for next visit....tq
Stayed 1 night in Jun 2019

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic necessities provided, clean bedding and wi-fi connection is strong. Room sound-proofing weren't the best and 1 light was spoil but it was an decent, simple hotel for a night.
Stayed 1 night in May 2019

6/10 Okay

Susan

Stayed 2 nights in Apr 2019

8/10 Good

Wong, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good security because at night have security outside the hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

Norharyani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice small hotel
Have stayed here many times.They also have a very nice suite with private jacuzzi for about $100 which my son enjoyed😀 .And its very nearby jusco tebrau.Alot of food n shops n pubs walking distance😊
Stayed 2 nights in Dec 2018

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it easy and convienience
Normal room , just book hotel for my convienience to contact my friend nearby
Stayed 1 night in Oct 2018

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and convienience meet friends
just for rest only
Stayed 1 night in Oct 2018

2/10 Terrible

Nor Shakila

Not conciderate at all
I check out late by one minute and they charged me. I’ve supposed to check out by 1pm but I was a little late by 1.01pm and they overcharged me. Come on guys, be a little considerate, I was in a rush that time, and it’s only one minute.
Stayed 1 night in Jul 2018

8/10 Good

KUOK KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Good Location
Convenient location at many nice eateries
Stayed 1 night in Dec 2017

6/10 Okay

Chun Hong

Liked: Room comfort
Not bad, will stay here again!
The shower water strength was strong. There are 24-hour eateries around the hotel vicinity. The quoted room price is considered okay for the condition of the room.

4/10 Poor

Gong Chyi

Disliked: Cleanliness, property conditions & facilities, room comfort
Air con is no good.
Stayed 1 night in Oct 2017

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
Everything is ok. Just that the staff need to smile more
Stayed 1 night in Jun 2017

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel does not allow to checking after 12midnight.
I was super angry with the staff who does not allow me to check in even I told them I fully paid the room..

8/10 Good

Wai Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort