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Renaissance Johor Bahru Hotel

4.5 star property
Family-friendly 4.5-star hotel near The Mall

Choose dates to view prices

Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas
Room, 1 King Bed, Terrace, Pool View | Pool
Reception
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
  • The Mall
    ‪7 min drive‬
  • KSL City Mall
    ‪7 min drive‬
  • Mid Valley Exhibition Centre
    ‪9 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool

Room, 1 King Bed, Terrace, Pool View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Masai

Bandar Baru Permas Jaya stay.Your stay at this Bandar Baru Permas Jaya hotel places you within 6 miles (10 km) of The Mall and KSL City Mall. Mid Valley Exhibition Centre and AEON Tebrau City are also within 6 miles (10 km).

What's nearby

  • KSL City Mall - 7 min drive
  • Komtar JBCC - 8 min drive
  • Johor Bahru City Square - 9 min drive
  • AEON Tebrau City - 9 min drive
  • Mid Valley Exhibition Centre - 9 min drive

Getting around

  • Kranji Station - 12 min drive
  • Kempas Baru Station - 14 min drive
  • Senai International Airport (JHB) - 35 min drive

Restaurants

  • ‪Kedai Makanan & Minuman BR 新国花美食中心 - ‬4 min walk
  • ‪Restoran Sing 阿胜乐乐 - ‬4 min walk
  • ‪Hong Dae Korean Bbq - ‬2 min walk
  • ‪Executive Club Lounge - ‬1 min walk
  • ‪江丰肉骨茶 - ‬2 min walk

About this property

Renaissance Johor Bahru Hotel

Family-friendly 4.5-star hotel near The Mall
Renaissance Johor Bahru Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 15349 square feet (1426 square meters) and includes conference space. A terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Renaissance Johor Bahru Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4.5-star Masai hotel is smoke free.

  • 345 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 15349 sq ft of conference space
  • 1426 sq m of conference space
  • Built in 2013
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Family friendly

  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 68 for adults and MYR 34.00 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Children's pool
  • Designer stores
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 59
  • Grab bar near toilet
  • Toilet grab bar height (inches): 10
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable/satellite channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Johor Bahru Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 130 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
  • Secured self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Renaissance Johor Bahru Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 988 reviews
Rating 8 - Good. 340 out of 988 reviews
Rating 6 - Okay. 66 out of 988 reviews
Rating 4 - Poor. 22 out of 988 reviews
Rating 2 - Terrible. 10 out of 988 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Seit Yen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Casper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay after a day at Legoland
Stayed 1 night in Nov 2024

8/10 Good

Bao Ru

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Noor Ghazali

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed paying so much for terrace at 6th floor. Check in was made to wait for 2 hours plus upon registered despite i was told to wait for one hours Room door locking chain detached and unable to lock from inside. Heavy rain leaks thru the room door as the roof above was leaking. Bath tub unable to drain water as the turning knob to the valve was detached. Overall experience was bad.
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and wonderful. Very good location and pleasant
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a night market nearby on Sunday night
Stayed 2 nights in Aug 2024

8/10 Good

Sonny

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Bao Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to one of the nicest malls around ( Mid Valley South Key ) Room was imppecable! Quiet location with eager to help staff!
Stayed 1 night in Jul 2024

6/10 Okay

Wei Kian

Stayed 1 night in Jul 2024

6/10 Okay

Wei Kian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The building and design is quite old, and the sound proof is bad cause you can hear people closing their door,and even phone ringing also can be heard. Overall,I think the hotel is overpriced, I don't feel it worth the 5 star.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and room was kept clean and well maintained.
Stayed 1 night in Jun 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Jun 2024

8/10 Good

Calvert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel
Clean and nice hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Keng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great and comfortable staycation especially the pillows provided was perfect. Buffet breakfast was good too.
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity and class and amenities
5th time staying. But seems to be better now with new management. Gd service and and food. This hotel is above the rest because of serenity, class and amenities ie restaurants and local shopping. Well done renaissance jb! Ps only advice is to look at centralised aircon which could be difficult to expect at times
Stayed 1 night in Jun 2024

6/10 Okay

Seit Yen

Liked: Room comfort
Stayed 2 nights in Jun 2024