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TROVE Johor Bahru

4.0 star property
4-star hotel near KSL City Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TROVE Johor Bahru

Outdoor pool
Exterior
Club Deluxe Twin
Junior Suite
Family Suite | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80300
  • Plaza Pelangi
    8 min walk
  • KSL City Mall
    19 min walk
  • Holiday Plaza
    2 min drive
  • Johor Bahru (JHB-Senai Intl.)
    36 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club King Room

Club King Room

Club King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, iron/ironing board

Family Suite

  • 70.0 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
KSL Hotel & Resort
Pool
Kids pool
Waterslide
Free WiFi
3.8 out of 5, Good, (1010)
The price is CA $70
per night
CA $76 total
includes taxes & fees
2 Dec - 3 Dec
KSL Hotel & Resort

About the area

Johor Bahru

Central District stay.Your stay at this Central District hotel places you within 2 miles (3 km) of KSL City Mall and Johor Bahru City Square. Also, Plaza Pelangi is within half a mile (1 km) and Holiday Plaza is within 2 miles (3 km).

What's nearby

  • Plaza Pelangi - 8 min walk
  • KSL City Mall - 19 min walk
  • Komtar JBCC - 2 min drive
  • Johor Bahru City Square - 3 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Seletar Airport (XSP) - 33 min drive

Restaurants

  • ‪Banafee Village - ‬2 min walk
  • ‪Carabao Authentic Thai Restaurant - ‬1 min walk
  • ‪Tanba Japanese BBQ - ‬4 min walk
  • ‪Xiao Long Xing Jiang Hu 小龍行江湖 - ‬4 min walk
  • ‪Lada & Clove - ‬4 min walk

About this property

TROVE Johor Bahru

4-star hotel near KSL City Mall
TROVE Johor Bahru offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. The business-friendly TROVE Johor Bahru also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Johor Bahru hotel is smoke free.

  • 283 guestrooms or units
  • 15 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
TROVE Johor Bahru offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 32 for adults and MYR 22 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between midnight and 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 32 for adults and MYR 22 for children
  • Late check-in fee: 50-percent of room rate for check-in between midnight and 12:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. 

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

TROVE Johor Bahru Hotel
TROVE Hotel
TROVE Johor Bahru
TROVE Johor Bahru Hotel
TROVE Johor Bahru Johor Bahru
TROVE Johor Bahru Hotel Johor Bahru

TROVE Johor Bahru Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 137 out of 369 reviews" "
Rating 8 - Good. 147 out of 369 reviews" "
Rating 6 - Okay. 50 out of 369 reviews" "
Rating 4 - Poor. 25 out of 369 reviews" "
Rating 2 - Terrible. 10 out of 369 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Mansor

Travelled with family
Disliked: Property conditions & facilities, room comfort
Renovation going on so quite dusty
Stayed 2 nights in May 2024

8/10 Good

KAI JIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are quite a numbers of dinning options around the hotel. The best thing is most of restuar
Stayed 2 nights in Jul 2024

2/10 Terrible

Joey

Travelled with family
Disliked: Amenities, property conditions & facilities
Aircon sound kept me awake all night
Stayed 1 night in Jun 2024

10/10 Excellent

Kok Choy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise at night
Eco friendly with a water dispenser provided in the room but very noisy in the middle of the night when the dispenser automatically run to maintain its temperature. May consider a common dispenser provided outside common corridor and each room with recycle water bottles. Thank you
Stayed 1 night in May 2024

2/10 Terrible

Mohamed Sultanul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a cockroach infestation and the only solution by the counter staff was to change to another room. By then i had started developing an allergic reaction and just wanted to get out ofbthe place. I had demaned a refund to which counter staff claimed the 3rd party booking site would refund me. Not sure how thats going to happen. Did not even stay the night. Booked another hotel and left.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Poor service
Ver upset with trove and hotels.com for my trip. All was booked and ready. Upgraded my room a few days before for the junior suite. Upon arrival, the room could not be processed because it was cancelled. However, the room and booking was still active in my hotels.com app. The payment was already deducted by hotels.com/trove. The service given by the senior lady at the concierge was really disappointing. She did not want to entertain us and could not help us except telling us to rebook the room. Tried calling and emailing trove thereafter to follow up with the matter but to no avail. Their online/call service is as good as non existent. I’ve been to trove a couple of times and the room is always not cleaned thoroughly. We’ll find crumbs from the previous occupants etc. Nonetheless, it is at a good location.
Stayed 1 night in Mar 2024

8/10 Good

Kriz

Travelled with family
Liked: Staff & service, amenities
The only issue we had was that the property is rather old. Everything else is great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Mohamad

Room that I stay. Promise by reception with views but none.
Stayed 1 night in Feb 2024

4/10 Poor

Qirilind

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

ALFA

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy place & friendly customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Elsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised the room is big. The white towels are truly white. Convenient location, easyto drive aroung JB town. Happy and satisfied with stay.
Stayed 1 night in Jan 2024

8/10 Good

johden lim wee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Normal hotel
Stayed 1 night in Dec 2023

6/10 Okay

Jumana

Stayed 1 night in Dec 2023

10/10 Excellent

Boon Leong

Stayed 1 night in Oct 2023

10/10 Excellent

Norhafizah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2023

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. Just the bed feel not solid.
Stayed 6 nights in Aug 2023

6/10 Okay

How Heng

Disliked: Property conditions & facilities
Ordinary two-star hotel. Not much activities to do in the vicinity. Transport is inconvenient.
Stayed 1 night in Sep 2023

4/10 Poor

Mira

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old, house keeping is bad. Carpet is dirty.
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointing hotel
I booked a honeymoon suite, all I get is a big room but nothing much else, and the room is dark. Worst thing is there is a dripping sound in the toilet the whole night that I am unable to sleep at all. When I go for breakfast, the staff keep telling me my room doesn't include breakfast whereas on the actual fact is it did. the staffs at the check in counter is not friendly, they keep doing something else, never even look up at the customer. Don't think I will be back here again.
Stayed 1 night in Jul 2023

10/10 Excellent

To

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and Convenient
Stayed 3 nights in Jun 2023

4/10 Poor

Ain

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
poor service, room not equipped well..no bath mat, paid for extra bed but not auto provide towel, toothbrush etc.. called housekeeping many times, no response..booked 2 separate booking for 3 days.. but after first day, knock on door and ask why i hv not check out yet.. do ur work first before come knocking..same pricing range pre-covid but totally dropped in standard. bring your money elsewhere! oh.. they dont respond to emails too..
Stayed 1 night in Jun 2023

2/10 Terrible

Noorrisham

Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023