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Best Western Joliet Inn & Suites

2.5 star property
Enjoy free breakfast at this Joliet hotel

Choose dates to view prices

Photo gallery for Best Western Joliet Inn & Suites

Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4380 Enterprise Drive, Joliet, IL, 60431
  • Joliet Junior College
    ‪5 min drive‬
  • Hollywood Casino Joliet
    ‪9 min drive‬
  • Harrah's Casino
    ‪11 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Joliet

In suburbs.Within 2 miles (3 km) of this Joliet hotel, you'll find West Shore Park and Shorewood-Troy Public Library. Ca Crest Park and Country West Park are also within 3 miles (5 km).

What's nearby

  • Joliet Junior College - 5 min drive - 2.3 km
  • Westfield Louis Joliet Shopping Mall - 8 min drive - 9.8 km
  • Hollywood Casino Joliet - 9 min drive - 8.5 km
  • Harrah's Casino - 11 min drive - 9.1 km
  • Route 66 Raceway - 16 min drive - 16.6 km

Getting around

  • Joliet Gateway Center - 16 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 53 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪Noodles & Company - ‬3 min drive

About this property

Best Western Joliet Inn & Suites

Enjoy free breakfast at this Joliet hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Joliet Inn & Suites was completed in August 2024.

This Joliet hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Joliet Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 13 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 55 reviews
Rating 8 - Good. 14 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosearikea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

katie

Stayed 1 night in Dec 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no problems with my stay. Room service was very attentive and respected when we didn't need them. Breakfast was always good and the pool was open everyday.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
On Expedia
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean comfortable hotel. check in was quick the bed was comfortable and the room was clean. The only thing I didn't like and this is minor at best was I couldn't use my debit/credit card on the soda machine Again, very minor. Very good place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Giselda

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Do not care how you get in and out of yhe building. Other then that its excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, easy access to the interstate.
Stayed 1 night in Nov 2024

2/10 Terrible

victoria

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

8/10 Good

Lisa, Plainfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hand soap in the bathroom
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Property conditions & facilities
Clean
Stayed 1 night in Nov 2024

8/10 Good

Kevin Christine Pham

Liked: Cleanliness, staff & service, room comfort
Good for the price
Bathroom is dated, light fixtures & vent so loud, also needs night light. Breakfast was okay, very limited options for omelette, sausage barely cooked. Parking directions were difficult to locate at night. Check in was easy
Stayed 1 night in Oct 2024

10/10 Excellent

Sorin

Stayed 3 nights in Oct 2024

10/10 Excellent

Nykkol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My one-night stay at the Best Western was a far incomparable experience to other hotel stays. From the fast check-in to the staff, I found my time here worth the price. Breakfast and coffee are available, along with great conversation and good vibes. Victoria, a hotel staff member, was kind and helpful in working with the various tools in the breakfast room. She reminded me of what it is like when we remember to slow down and enjoy the current moment. I will be staying again in the future.
Stayed 1 night in Oct 2024

8/10 Good

Saravanan

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was extremely helpful and the hotel is overall clean and a decent stay. Our problem was with housekeeping. It was a struggle to get them to service the room. When they did, they would remove all of the towels but not leave clean ones. It was weird. I had to go to the front desk several times to get these. If they don't service everyday, they should make that clear. It was not noted anywhere. If the housekeeping situation was communicated and or better, then I would give this a four star as otherwise, it is a good value for money.
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was facing the front of the Hotel and they have a very bright light that penetrate the blackout shade, they suppose to have a drape besides that so that will help to block the light, we were in room 104 and 106, also the cleaning person clean the bathroom but didn't touch the bed ? Breakfast need improvements. The pancake maker get it done completely raw. People servicing were very nice...
Stayed 2 nights in Sep 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Janice M. Kaiser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024