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Hotel Pension Excellence

4.0 star property
4-star guest house near Vienna Christmas Market

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Photo gallery for Hotel Pension Excellence

Staircase
Reception
Triple Room
Lobby
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Alser Strasse 21, Vienna, Vienna, 1080
  • Place, Rathaus
    ‪8 min walk‬
  • Place, University of Vienna
    ‪8 min walk‬
  • Place, Vienna Christmas Market
    ‪11 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchen

Standard Apartment, 1 Bedroom, Kitchen | Living room

Standard Apartment, 1 Bedroom, Kitchen

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed with Sofa bed, Kitchen

Executive Apartment, 1 King Bed with Sofa bed, Kitchen | Living room

Executive Apartment, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Vienna

Josefstadt stay.Within a 15-minute walk of this Josefstadt pension, you'll find Vienna Christmas Market and University of Vienna. Stephansplatz and St. Stephen's Cathedral are also within 2 miles (3 km).
View more Pensions in ViennaOpens in a new window

What's nearby

  • Rathaus - 8 min walk - 0.7 km
  • University of Vienna - 8 min walk - 0.7 km
  • Rathausplatz - 9 min walk - 0.8 km
  • Vienna Christmas Market - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 17 min walk - 1.5 km

Getting around

  • Lange Gasse Tram Stop - 1 min walk
  • Spittelau Station - 4 min drive
  • Vienna International Airport (VIE) - 18 min drive

Restaurants

  • ‪Salettl im alten AKH - ‬2 min walk
  • ‪Casa Borbone - ‬3 min walk
  • ‪Bierheuriger Gangl - ‬3 min walk
  • ‪Via Toledo Enopizzeria - Laudongasse 13 GmbH - ‬3 min walk
  • ‪Crème de la Crème - ‬1 min walk

About this property

Hotel Pension Excellence

4-star guest house near Vienna Christmas Market
Hotel Pension Excellence offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Hotel Pension Excellence also features laundry facilities, dry cleaning/laundry services, and express check-in. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna pension is smoke free.

  • 1 building
  • 1 floor
  • 26 guestrooms or units
  • Built in 1985
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Hotel Pension Excellence offers 26 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 20 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Excellence Pension
Excellence Vienna
Pension Excellence
Pension Excellence Vienna
Excellence Hotel Vienna
Excellence Vienna
Hotel Pension Excellence Vienna
Hotel Pension Excellence Pension
Hotel Pension Excellence Pension Vienna

Frequently asked questions

How close is Hotel Pension Excellence to the airport?

Hotel Pension Excellence is 12.8 mi (18-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Pension Excellence?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Pension Excellence on Jun 7, 2026 start from CA $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Pension Excellence have an airport shuttle?

Airport shuttle services are not available at Hotel Pension Excellence.

Does Hotel Pension Excellence offer free breakfast?

Free breakfast isn’t provided at Hotel Pension Excellence, but buffet breakfast is offered for a fee of EUR 14 for adults and EUR 7 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Pension Excellence?

No, there is no casino at this pension, but Casino Wien (5-min drive) is nearby.

What time is check-in at Hotel Pension Excellence?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Pension Excellence?

Free parking is not available at this pension. Self parking is available for EUR 20 per day.

Does Hotel Pension Excellence have a pool?

Hotel Pension Excellence does not have a pool.

Does Hotel Pension Excellence have a spa?

There are no spa services available at this pension.

How close is Hotel Pension Excellence to downtown Vienna?

Hotel Pension Excellence is 1.1 mi away from Vienna.

Hotel Pension Excellence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 157 reviews
Rating 8 - Good. 55 out of 157 reviews
Rating 6 - Okay. 50 out of 157 reviews
Rating 4 - Poor. 17 out of 157 reviews
Rating 2 - Terrible. 4 out of 157 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Frederik

Liked: Cleanliness, staff & service, room comfort
Clean hotel, good service.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in walking distance to centre. Hotel was a bit tired, but clean. Staff were pleasant & helpful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent value for the money. Great wifi spacious rooms right in the center for a super cheap price!
Stayed 3 nights in Mar 2024
Verified

8/10 Good

JULIETA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, confortable AND in a great location for transporting yo main touristic points. Perfect for a short stay where you only need a good place to hace a shower, sleep and start with a good breakfast. I recommend ir.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
its perfect.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Niina Marjaana

Disliked: Cleanliness, property conditions & facilities
- Dirty room - Air-conditioning didn't work and despite my reclamation nobody would fix it - Nice and polite feminine personnel - the pillows and blankets were dirty, as well as the sofa-bed All and all it was ok, especially the connections to city centre worked well.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay there: people was really kind and the room was ok. However, I recommend you to improve your breakfast because there was a limited choice. I would have liked to find more cakes 😁
Verified

10/10 Excellent

Kriota

Liked: Cleanliness, staff & service, property conditions & facilities
Charming building, very helpful multilingual staff, quiet at night, and some entertaining artwork on the walls. What more could you want? A yarn shop next door? It's there. A perfect place to stay.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not in the centre of Vienna, the hotel is within easy walking distance of the Hofburg and other sites. The restaurants around the hotel are a little cheaper also because they aren’t on the tourist radar. The staff were very accommodating and pleasant to talk to. The hotel itself is very nice, the dining area in particular is well decorated. The breakfast was good, with muesli, fruit, hams and cheeses on offer as well as cooked eggs. My room was modern and clean, the bathroom had a slightly odd layout and the shower was a little grotty (not dirty but just typical discolouration in older showers). I really enjoyed my stay and would visit again if in Vienna.
Stayed 3 nights in May 2024
Verified

8/10 Good

Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opphold under Solotur

Helt Helt Ok. Greit for 2 netter
Stayed 2 nights in May 2023
Verified

6/10 Okay

Ann

Liked: Staff & service, amenities
The hotel was okay for what we needed. All staff with the exception of one were excellent. The younger guy on the desk on arrival perhaps could have been a bit more welcoming and given a bit more information about our stay. Would have been really nice to have a kettle in the room or access to the coffee machine available throughout the day. At times it was so cold and wanted to just come back to the room and relax but a hot drink would be nice. The rooms were generally clean. Location was good for the Christmas market and not too far from the airport. Lots of coffee shops, noodle bars, kebabs and pharmacies but choices of restaurants were limited..
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Suk Yin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy for the heating machine, even we turn off the heating machine. Unable for sleeping whole night.
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cold service, monotonous breakfast, dirty and worst of all - no hot water in the bathroom. The water was barely warm. Only one key to the room - very inconvenient. Mold in the bathroom. Extremely dissatisfied.
Stayed 6 nights in Dec 2022
Verified

6/10 Okay

DANIAL

Disliked: Cleanliness

Hotel is far and service is bad also.

Hotel was ok not so good or bad. Hotel is far like 25 min by walk from Vienna city center like Opera.Breakfast was not so good, but that Chinese or Korean girl who served breakfast really good and helpful.Hotel cleaning was not good stayed with family 4 nights just changed towels two times, didn't changed bed sheets and didn't clean even bathroom also.Really bad service. If new going guest think hotel is close to city as hotel menion, don't trust on them it's far and old hotel and even they say 4 star hotel, but hotel condition and service is like 2 or 3 star hotel. I don't recommended this hotel for myself or someone else also, if next time, i'll travel to Vienna again.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Reception staff were friendly and helpful. The breakfast was okay but the bread wasn’t always fresh. The room attendant didn’t always provide clean towels but hung the used ones back up if they weren’t dirty. The room attendant didn’t always provide new toilet rolls even when there were none left. The safe didn’t have instructions in English and after making the reception aware, nothing happened. I found it difficult to get to sleep as the trams ran right outside my bedroom window. I was woken up earlier than I would have liked because of this. The WI-FI was poor and I ended up using my data as a work-around.
Stayed 5 nights in Aug 2024
Verified

4/10 Poor

Yuliia

Liked: Cleanliness
Leider hat die Heizung nicht funktioniert als ich gekommen bin am Abig war das Zimmer eiskalt. Erst nach Reklamation wurde ein Ofen gebracht der das Zimmer nach 4h auf eine normale Temperatur gebracht hat also erste Nacht im gefroren. Ich hätte erwartet das hier am Preis was erlassen wird leider keine Reaktion. Daher nicht zum empfehlen.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Freundliches Personal. Zimmer ausreichend groß. Alles ruhig, in schönem Altbau. Alles zweckmäßig. Frühstück reichhaltig. Ich war sehr zufrieden.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

mirko

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione e camere confortevoli La struttura si trova in una posizione ideale: la fermata del tram è proprio di fronte e la Rathausplatz è raggiungibile a piedi in cinque minuti. La camera era calda, pulita e accogliente. La colazione non è particolarmente ricca, ma nel complesso adeguata. Buona soluzione per un soggiorno pratico e vicino al centro.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Lever ikke op til, at være et 4 stjernet hotel.

Smukt hotel med flot indretning, dog noget mindre end forventet. Specielt parkeringspladsen, der som havde 5 pladser! Rengøringen kunne gøres meget bedre, der blev ikke skiftet sengetøj eller lagn én eneste gang! Trods der blev sat rengøringsskilt op foran døren til værelset. Så blev der kun støvsuget og tømt skraldespande. Hverken toilet eller vask samt spejl blev rengjort, hvilket er for ringe! Ligeledes manglede der opfyldning af både toiletpapir og håndsæbe som vi selv måtte påpege manglede. Morgenmaden var fin, men meget lidt udvalg og dårlig kvalitet af juice. Så alt i alt ikke den størreste begejstring, som man forventede af et 4 stjernet hotel.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Christian

Disliked: Cleanliness
Das Hotel macht den Eindruck, auf Verschleiß gefahren zu werden: Lose Handtuch- und Toilettenpapierhalter, der WLAN-AP hängt am LAN-Kabel von der Decke, mit der Tischplatte des einbeingen Tisches im Frühstücksraum kann man Kinderwippe spielen, der Duschkopf ist verkalkt und verschimmelt, der Aufzug defekt... Kurz: Für das aufgerufene Geld bekommt man in Wien anderenorts deutlich besseres.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Stefan

Disliked: Cleanliness, staff & service

Renovierungsbedürftig!!!

Service OK. Dame an der Rezeption👌TOP. Servicepersonal beim Frühstück, macht nur das was es muss. Fragen dauern, etwas länger, insgesamt nicht wirklich aufmerksam. Reinigungspersonal: Ein SKANDAL, es gab Blutflecken auf dem Zwischenlaken & Gr. Urinflecken auf den Matratzen. FOTOS vorhanden!!! Zimmer sonst sauber. Bad ok geputzt. Zimmer renovierungsbedürftig! Betten NEU. Laminat neu, knarzt wie ab!
Stayed 3 nights in Dec 2024
Verified

8/10 Good

johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkompliziert
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Verified traveller

Sparsamt frukostutbud.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リーズナブル

タオルの交換が不十分であった．ただし，アップグレードをしてくれたので，部屋は快適であった．値段はリーズナブルであった．
Stayed 6 nights in Jul 2024