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Mercure Tours Sud

4.0 star property
4-star eco-certified hotel near Botanical Garden

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Photo gallery for Mercure Tours Sud

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Reception
Terrace/patio
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
Allee Andre Malraux, Parc des Bretonnieres, Joue-les-Tours, Indre-et-Loire, 37300
  • Deux-Lions
    ‪6 min drive‬
  • Pole Sante Leonard de Vinci
    ‪7 min drive‬
  • Touraine Golf
    ‪7 min drive‬
  • Tours (TUF-Tours - Loire Valley)
    ‪19 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa)

Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa)

Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed (avec accès au Spa)

Classic Room, 1 Double Bed (avec accès au Spa)

Classic Room, 1 Double Bed (avec accès au Spa)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds (avec accès au Spa)

Classic Twin Room, 2 Single Beds (avec accès au Spa)

Classic Twin Room, 2 Single Beds (avec accès au Spa)

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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Front of property - evening/night

Domaine de La Commanderie de Ballan

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (50)
The price is CA $118
per night
CA $139 total
includes taxes & fees
18 Mar - 19 Mar
Domaine de La Commanderie de Ballan

About the area

Joue-les-Tours

On lake.Within 6 miles (10 km) of this Joue-les-Tours hotel, you'll find Botanical Garden and University of Tours. Vinci International Convention Centre and Place Plumereau are also within 6 miles (10 km).

What's nearby

  • Botanical Garden - 7 min drive
  • Place Plumereau - 9 min drive
  • Vinci International Convention Centre - 10 min drive
  • Saint-Gatien Cathedral - 10 min drive
  • Parc des Expositions de Tours - 11 min drive

Getting around

  • Ballan Station - 8 min drive
  • Nantes - Atlantique Airport (NTE) - 129 min drive

Restaurants

  • ‪Premiere Classe Tours Sud Joué les Tours - ‬5 min drive
  • ‪Burger King - ‬10 min walk
  • ‪Boulangerie Feuillette - ‬3 min drive
  • ‪Solo Restaurant - ‬4 min drive
  • ‪McDonald's - ‬14 min walk

About this property

Mercure Tours Sud

4-star eco-certified hotel near Botanical Garden
Mercure Tours Sud offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 3 meeting rooms. A sauna, a terrace, and a garden are also featured at the eco-certified Mercure Tours Sud. Self parking is free.

This 4-star Joue-les-Tours hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Tours Sud offers 76 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 19.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Sud
Mercure Tours Sud Hotel
Mercure Sud Hotel Tours
Mercure Sud Tours
Mercure Tours Sud
Tours Mercure
Mercure Joue Les Tours
Mercure Tours Sud Hotel
Mercure Tours Sud Joue-les-Tours
Mercure Tours Sud Hotel Joue-les-Tours

Mercure Tours Sud Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 306 reviews
Rating 8 - Good. 129 out of 306 reviews
Rating 6 - Okay. 42 out of 306 reviews
Rating 4 - Poor. 17 out of 306 reviews
Rating 2 - Terrible. 9 out of 306 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
OK hotel
OK but rooms very hot and next to very busy road. Gym was very poor with very old equipment and only a few items. Restaurant was ok but nothing special. Reception and restaurant staff friendly. Not sure why I could have gluten free bread at breakfast but not at dinner one of few hotels you put an ironing board in my room when requested when I booked.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, good food, just a shame the air con is seasonal. As the room was very warm…
Stayed 1 night in May 2024

4/10 Poor

Maurice

Disliked: Cleanliness, staff & service
Called a couple of days before to ask about the spa and gym and was told that everything is functioning. Sauna was NOT working and pool was quite dirty. Disappointed but then there's a beautiful lake right by the property
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Liked: Staff & service
Lots of surface area for our stuff. The lake and walking path behind the hotel are beautiful!
Stayed 1 night in Feb 2023

2/10 Terrible

Jay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mecure Tours Sud
New, modern, well appointed. Very helpful staff. Nice lake to walk round if you want a breath of fresh air. Supermarket close by and within walking distance, but not much in the way if cafes, restaurants etc. Ideal if you just want somewhere to sleep enroute. Off the motorway but not noisy. Good parking. 60 Euros by taxi from Tours airport (which shuts at 8pm and has very few facilities).
Stayed 1 night in Dec 2019

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a stopover.
This visit was a stopover so we were very tired when we arrived for just one night. Check in was good and luckily I had pre-booked dinner in the restaurant. If I hadn't we would not have got a table ! Bed very comfortable. Room clean. Choose carefully in the restaurant as the food is very hit and miss. Would suggest you keep it simple. Very close to motorway.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good- was exactly what we needed
Hotel was fine for what it was needed for. We were travelling back and needed a stop in Tours. Was perfect location and had all the amenities needed with a 10month old baby.
Stayed 1 night in Jul 2019

6/10 Okay

Kenrick

Liked: Cleanliness, property conditions & facilities, room comfort
Good 3 star Hotel with many pluses
Mercure is not a 4 star hotel, more a 3 star trying their best as they always find ways to tarnish their reputation. I say this as an Accor loyalty member who spent more than 40 nights in Mercure hotels last year. I only stayed at this hotel because I had a non refundable booking as my last Accor booking for Mercure Hatfield was inexplicable cancelled and after initial contact with customer service, they have chosen to ignore my follow up email checking for a response. Therefore, it would have been cancelled if I could have had a refund. In general, room was comfortable and staff were always helpful until upon check-out the receptionist did not acknowledge me and proceeded to take 3 phone calls including an enquiry for the Accor loyalty programme and a possible stay in 3 weeks time. Room was comfortable and cool even though it was exceptionally hot. Room layout was good and familiar from other Mercure hotels but all the towels were too worn for every day during my 3 days. Location was perfect for getting around Tours and getting the périphérique for outside Tours. Didn't use the restaurant, but it looked good and seemed popular. Lifts were available which is not always the case at Mercure. Parking was good and seemed safe which is important for me as it is less so for hotels more central in Tours.
Stayed 3 nights in Jul 2019

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, check in was a breeze and my room was clean. Breakfast could’ve improved. Gym and pool were great. Ample parking at hotel. The one negative was that the air was turned off so the room was hot and stuffy. There are no screens in the window so if you choose to open for fresh air, bugs come in.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Rob

Great stop off hotel
Hotel was clean and room comfortable. Food was of good quality for the money paid
Stayed 1 night in Sep 2018

6/10 Okay

Anoushka

4Star Really??!!
Front desk was lovely, the breakfast staff were efficient but nice. The rooms are tired, not what I would expect for 4star, its more 3star. The food was good, the menu was very expensive, nearly €5 for a bottle of water!!!! In the room itself, 3 of us were in the room, and only one small bottle of evian was left as a compliment. That is not a compliment, it was an insult not to leave one for each person. The message is staff very nice, hotel tired, over priced, and it was freezing in the dining room, yet when asked if the air conditioning could be turned down or indeed off, it was a flat no. So noway a 4 star, more 3 or a 2 star, that way you wont be dissappointed if you understand what star it should be. So not sure I would stay again, but staff were super nice, so silver linings
Stayed 1 night in Sep 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover hotel
When we first pulled up to the hotel, I was very concerned about what the interior might look like, as the facade resembled a bit like a motel. However, we were pleasantly surprised that our twin room on the second was modern, very clean and comfortable, but as it was opposite the elevator, it was a little noisy. The front desk staff, as were the rest, were very friendly and accommodating.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

The Hotel is well positioned.
Pleasant stay. Close to a lake and walks. Good parking.
Stayed 1 night in Jun 2018

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover in quiet location
This hotel is perfect for a stopover on a long journey. The staff were friendly and helpful, the food amazing and the accommodation was perfect for our needs. The hotel is also located next to a beautiful lake and recreation area which was perfect for an evening stroll.
Stayed 1 night in Jun 2018

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Very happy with this hotel.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stella, St Albans

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK for one-night stay
We enjoyed brief swim in the indoor pool, and the Jacuzzi, before a good dinner in the restaurant. The bed was comfortable but the room a bit airless, even with the windows open. Breakfast was disorganised: food OK but drinks flavourless. Generally the staff seemed a bit disconnected and uninterested in the guests.

8/10 Good

Terry, Belleville, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tours France
This is a very nice, inexpensive hotel on the our edges of the city. The accommodations suited our purpose for a short stay. We were driving and our Garmin was unable to locate the address given so it was a little hard to locate. I would stay here again.