Ratings based on 76 Guest Reviews

Hear it directly from our travellers
3.2 out of 5
36% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 28, 2024 on Hotels
1 out of 5
by A traveller from dammam

Posted Apr. 28, 2024 on Expedia
Indeed it is a clear example for failure. I have not found towels in the bathroom, also found one of the two water bottles drunk to the half.i tried to use the telephone which is a very old device to reach tge reception but no one answered. I passed by the receptionist for complaining and she promised to fix everything. I went outside for two hours then came back to find nothing fixed. At this moment i decided to checkout having a very strange and bad stay experience. I am astonished that expedia has this poor hotel on its list.
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 16, 2024 on Hotels
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Hotels
Locashen
2 out of 5
by A traveller

Posted Oct. 3, 2023 on Expedia
Stayed twice in this hotel within a month with the same room type, this are getting worse. Both times I have to request for towels and slippers since they were not prepared. Ask to keep ice cream for cold storage since the suite only has chiller. Came back next day to get a totally melted ice cream. First stay I had no cups for my coffee, second stay I had no water heater. Came to realize that some staff were great and some were not. I’ll definitely stay away from this property.
3 out of 5
by A traveller

Posted Sep. 25, 2023 on Expedia
Staff were extremely awesome. Property was quite old. My room was not totally prepared when I got in. Floor was still wet, no towels, no utensils for my kitchenette. Cups were not available for my coffee.
4 out of 5
by A traveller

Posted Jul. 6, 2023 on Expedia
All in all is not bad but the pool was not clean and no towels around the pool . Little bit noisy at night
Comment from Hotel Management
Aug. 26, 2023 by Armando, Hotel Management
Dear Mr.Raed, Thank you for choosing our hotel and taking the time to write a review! Your comment and feedback are so important to us. In this way only we can improve our services and facilities. We are delighted to know your favorable experience regarding your stay. However, we also noted your concern regarding the pool & the towels. Rest assured that this issue had been shared with our relevant department for proper action. Thanks & best regards,
1 out of 5
by A traveller from Laguna niguel

Posted Mar. 22, 2023 on Expedia
the property need to much care about clean , staff they have to more care about the guest , they to be more care
5 out of 5
by A traveller

Posted Mar. 7, 2023 on Hotels
Pleasantly surprised about the quality of the
3 out of 5
by A traveller

Posted Sep. 27, 2021 on Hotels
Comment from Hotel Management
Oct. 9, 2021 by Front Office Manager, Hotel Management
Dear Mr. Raed, Thank you so much, for staying with us and your valuable feedback is well received . thank you