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Citizen Hotel

3.0 star property
3-star beachfront hotel near Juhu Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citizen Hotel

Lobby
Dinner served, ocean views
Deluxe Room
Lobby
On the beach

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Parking included
  • Parking available
  • Room service

Explore the area

Map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049
  • Juhu Beach
    1 min walk
  • Prithvi Theatre
    14 min walk
  • ISKCON Temple
    4 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    26 min drive

Room options

View all photos for Executive Non AC Room

View from room

Executive Non AC Room

  • 16 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lobby

Ramada Plaza by Wyndham Palm Grove

Pool
Hot tub
Spa
Parking included
3.9 out of 5, Good, (627)
The price is CA $222
per night
CA $262 total
includes taxes & fees
5 Jan - 6 Jan
Ramada Plaza by Wyndham Palm Grove

About the area

Mumbai

On the beach.Within a 15-minute walk of this Juhu hotel, you'll find Juhu Beach and Prithvi Theatre. ISKCON Temple and Nanavati Super Speciality Hospital are also within 2 miles (3 km).

What's nearby

  • Juhu Beach - 1 min walk
  • ISKCON Temple - 4 min drive
  • Nanavati Super Speciality Hospital - 4 min drive
  • Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 5 min drive
  • U.S. Consulate General - 9 min drive

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • D.N. Nagar Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 26 min drive

Restaurants

  • ‪Shiv Sagar - ‬4 min walk
  • ‪Juhu Chowpatty - ‬2 min walk
  • ‪Bora Bora - ‬2 min walk
  • ‪Bar Bank - ‬5 min walk
  • ‪Maharaja Bhog - ‬1 min walk

About this property

Citizen Hotel

3-star beachfront hotel near Juhu Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. The business-friendly Citizen Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Mumbai hotel.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Built in 1982
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citizen Hotel offers 45 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: INR 788 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citizen Hotel

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 788 per person
  • Airport shuttle fee: INR 1120 per vehicle (maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Citizen Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 193 reviews" "
Rating 8 - Good. 71 out of 193 reviews" "
Rating 6 - Okay. 36 out of 193 reviews" "
Rating 4 - Poor. 26 out of 193 reviews" "
Rating 2 - Terrible. 19 out of 193 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hemant

Business traveller
Liked: Amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Chandravadan

Disliked: Cleanliness, property conditions & facilities
I always stay in this hotel for its outside sea front dinning and sitting to relax my holiday but this time expedia and citizen hotel thoroughly let me down with my family as it was your responsibilty to check if this hotel was in construction. this is not fare at all as my holiday was ruined. please I would like you to refund my monies
Stayed 3 nights in Jun 2024

10/10 Excellent

Rohitkumar Maganlal

Stayed 1 night in Mar 2024

8/10 Good

peter, london

Liked: Staff & service, property conditions & facilities
Wonderful.customer service
Stayed 3 nights in Feb 2024

8/10 Good

Naresh

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Ajay, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Most weird access to the beach. You can only leave the hotel to access the beach, but you have to walk all the way around the beach to get back into the hotel. I suggest they have a simple resident only access (using the room key card) to get back into the hotel directly from the beach.
Stayed 2 nights in Jan 2024

6/10 Okay

Senior

Citizen Hotel Would not stay again. It is a clean but VERY compact building with a lot of staff But lots of things go wrong even tho they have staff to fix things quickly it is annoying especially middle of night My in-room safe needed 4 separate visits to fix it. Extra $7AUD @ Hotel Sea Princess is a bargain! Stay there
Stayed 3 nights in Dec 2023

8/10 Good

Ajay

Liked: Cleanliness, staff & service, room comfort
Ok
Nice little hotel...was here 12 years ago and i can see, feel the difference. Even the type of local clientele is different. Hotels needs an upgrade espcially restuarant..i did not risk eating .. The room was nice and comfortable. Nothing special but i would stay again. Reception was also good and quick, woke me as requsted. The owners just need to invest in the hotel and staff otherwise its going to be run down .
Stayed 1 night in Nov 2023

2/10 Terrible

Bhavesh

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach view, terrace perfect! Comfy bed
Stayed 3 nights in Oct 2023

8/10 Good

Shahid Hussain

Liked: Staff & service
For the area, very good value for money
Stayed 2 nights in Oct 2023

2/10 Terrible

MOHAMMED

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended for families with babies.
One of the most pathetic and worst Hotel I have ever stayed. It was my 10th wedding anniversary. So I was there with my family. The hotel does not have any respect for their guest. The restaurant in the hotel is facing the beach. Miss behaviours and nudity from the public has to be born and tolerated by the guest... on complain to the management it falls on deaf ears. The hotel is meant for Kapuso one night stand druggies and smokers not recommended for any family is a kid. I do not have cribs for babies also.
Stayed 1 night in Aug 2023

2/10 Terrible

Hemant

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

sheerin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff is extremely rude and don’t provide the amenities accurately though they have the facilities available for the guests. They steal the money from the guest’s account and don’t provide the invoices to the guests which is a major drawback. I had a very bad experience with the hotel citizen. The cleanliness is not maintained and the staff is so abusive. Regarding the executive room, they took the money from me when I did the booking online and gave my room to other guests which they informed me upon reaching the hotel citizens. This is the way they treat with the guests . The hotel manager and staff gave my executive room to other guests when I did the prepaid payment online booking with the hotel citizens even a day ago. Thank you Expedia for asking the feedback. I hope this will be beneficial to others in regards to the stay in hotels. Regards,
Stayed 1 night in Apr 2023

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023

4/10 Poor

Chandravadan

Stayed 3 nights in Mar 2023

2/10 Terrible

Hema

Stayed 4 nights in Mar 2023

8/10 Good

Prafula

Stayed 4 nights in Mar 2023

6/10 Okay

Sanjay

Stayed 3 nights in Mar 2023

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. Location of the hotel is great even though room size was small. This Propery is right on the beach. Service given by the employees and the breakfast was really good.
Stayed 2 nights in Feb 2023

2/10 Terrible

Bhavinkumar

Travelled with group
Stayed 3 nights in Jan 2023

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
We enjoyed our stay in the hotel. No problems at all. Very professional staff eager to help. Clean rooms. Everything was good. Recommended.
Stayed 1 night in Jan 2023

8/10 Good

Lalitha

Liked: Staff & service
Stayed 2 nights in Jan 2023

8/10 Good

Mikeson

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff and management were excellent. The location and security was also good, but unfortunately, the property is a little dated and dusty probably due to it’s seaside location. Overall, an okay place.
Stayed 11 nights in Jan 2023