Sheraton Kagoshima

5.0 star property
Luxurious 5-star hotel with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Kagoshima

Property amenity
Exterior
Bar (on property)
Hot springs
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Kagoshima Chuo Station Tourist Information Center
    19 min walk
  • Amu Plaza Kagoshima
    2 min drive
  • Amuran Ferris Wheel
    2 min drive
  • Kagoshima (KOJ)
    40 min drive

Room options

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Double Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 Double Bed, Non Smoking

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Club Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

Club Suite, 1 King Bed, Smoking

  • 73 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Kagoshima

Kagoshima retreat .You'll find Museum of the Meiji Restoration and Jigenryuhyohousho History Museum within 2 miles (3 km) of this hotel. Xavier Church Shinseido and Kagoshima Chuo Station Tourist Information Center are also within 2 miles (3 km).

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 19 min walk - 1.6 km
  • Amu Plaza Kagoshima - 2 min drive - 1.6 km
  • Kagoshima City Museum of Art - 3 min drive - 2.2 km
  • Kagoshima City Aquarium - 3 min drive - 2.7 km
  • Kagoshima Citizens' Culture Hall - 3 min drive - 2.2 km

Getting around

  • Kagoshima Chuo Station - 8 min drive
  • Kagoshima Airport (KOJ) - 40 min drive

Restaurants

  • ‪addcoffee - ‬5 min walk
  • ‪ジーパイとお粥のお店 Cui Cui - ‬6 min walk
  • ‪味噌麺処太鼓 - ‬4 min walk
  • ‪麺食堂 Tara - ‬4 min walk
  • ‪いちにいさん 鹿児島本店 - ‬5 min walk

About this property

Sheraton Kagoshima

Luxurious 5-star hotel with 3 restaurants
Sheraton Kagoshima offers its guests a full-service spa and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The luxury Sheraton Kagoshima also features multilingual staff, a garden, and coffee/tea in a common area. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kagoshima hotel.

  • 1 building
  • 228 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2023
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Sheraton Kagoshima offers 228 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet.

This Kagoshima hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4000 for adults and JPY 2000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Electronic bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 201 reviews" "
Rating 8 - Good. 36 out of 201 reviews" "
Rating 6 - Okay. 3 out of 201 reviews" "
Rating 4 - Poor. 5 out of 201 reviews" "
Rating 2 - Terrible. 3 out of 201 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view of Sakurajima, clean and comfy
Comfy, clean, looks like new, wonderful view of Sakurajima. Really like the parking space nearby with skywalk connecting to hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

KYU MYEONG

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 5 nights in Aug 2024

10/10 Excellent

Hironobu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel we stayed in was very nice. It has wonderful hot spring,Breakfasts.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chi Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Jul 2024

10/10 Excellent

Chun kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Really nice hotel. Possibly the highlight of my trip. Had breakfast and lunch buffet at the fourth floor restaurant and both were excellent, really fresh and healthy. Everything is spotless and you and staff is really friendly. Very highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady working at the concierge desk during our stay is super helpful and patient with us. She helped us book ferries and hotels by making multiple calls. The hotel is quiet and clean and the breakfast is very good. The building is fairly new and looks modern.
Stayed 1 night in Jul 2024

10/10 Excellent

Angelina

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with excellent service
Stayed 2 nights in Jun 2024

10/10 Excellent

William

new and perfect
very new, efficiently run hotel. front desk people hugely helpful and a pleasure to deal with. Room large and light-filled, mountain views. special shout-out to the women who work at the hotel's superb coffee shop, which has great coffee, superb pastries and great, inventive lunches.
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED the Sheraton Kagoshima and wish we'd stayed here for more than one night. I booked an overnight stay in the city on the way back from Yakushima island. I wasn't expecting too much but absolutely fell in love with this hotel. Everything about it was excellent. The staff are spectacular throughout - charming, friendly, helpful and upbeat - also clearly proud of the hotel. The hotel itself is brand new, impeccably designed, super stylish and one of the most user-friendly properties I've stayed in for some time. It's all so new and well thought through. The gym and onsen facilities are excellent - although I wish I had more time to spend in them. The views - wow. We were in a corner room on the 12th floor and the view of Mount Sakurajima is mindblowing. I could have sat there for hours staring out of the window. It's like a piece of art. The rooms themselves are so fresh, large, clean, brand new and has everything you could think of needing. A really, really deep, great sleep. The free shuttle bus to the city centre is a huge bonus - departs every 30 minutes and gets you straight there, although the walk is easy too. I loved the Sheraton Kagoshima. Already want to go back!
Stayed 1 night in May 2024

10/10 Excellent

Jaeyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Gary

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff and Manager were excellent and so polite. Great hotel and we would highly recommend it. The view of Sakurajima from our room was so beautiful. We will definitely return! Thank you Sheraton Kagoshima for a wonderful stay!
Stayed 2 nights in May 2024

10/10 Excellent

James

Stayed 1 night in May 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design of the room is unique. Very good idea to have a door to separate the bedroom area n the wardrobe/ bathroom area. Design of the room is modern. We also enjoyed the foot bath very much.
Stayed 2 nights in May 2024

10/10 Excellent

URS BRUNO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hospitality and general atmosphere amazing
Stayed 2 nights in May 2024

10/10 Excellent

Yuk Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to go out for sightseeing, hotel facilities in good condition and the staffs are very nice, will introduce to my friends and if I go again to Kagoshima in the future will stay again.
Stayed 5 nights in May 2024