4/10 Poor
Walter
30 Sep 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon check in, I was assigned a 3rd floor room. However, the elevator was down and that meant walking up the stairs, which were carpeted and dirty. The bedroom only had one bedside lamp for light. Only one channel worked on the tv, No phone in room to call desk, so I walked back down the stairs to ask for a tutorial on the remote, in case I did something wrong. Climbed back up the stairs to see if I couldn't get the tv to switch channels, but I could not. When I went to use the toilet, it was filled with feces. There was a plunger next to the toilet. I was unable to unclog it. I went downstairs to use the toilet in the lobby and reported the problem. No one available until the Sunday morning shift. I was told that had been an issue in that room, but thought it was fixed. Climbed the stairs again to room. Read a book and noticed a wash cloth tucked in the overhead sprinkler system. Went to sleep and checked out early in the morning. Breakfast was okay, but just wanted to leave.
Walter
Stayed 1 night in Sep 2024