Homewood Suites by Hilton Kalamazoo-Portage

3.0 star property
3-star hotel in Crossroad Park

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Kalamazoo-Portage

Terrace/patio
Lobby
Exterior
Reception
In-room safe, desk, travel crib, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

Map
500 Trade Centre Way, Portage, MI, 49002
  • Crossroads Park Shopping Center
    ‪4 min drive‬
  • Air Zoo
    ‪5 min drive‬
  • Western Michigan University
    ‪7 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

King Suite, Accessible

  • Sleeps 4
  • 1 King Bed

King Suite, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

King Suite, Suite

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible

  • Sleeps 8
  • 2 King Beds

Suite, 2 Bedrooms, Accessible

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

King, Studio, Accessible

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible, Bathtub

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

King, Studio

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Portage

Crossroad Park stay.Your stay at this Crossroad Park hotel places you within 2 miles (3 km) of Southland Shopping Center and Huskie Stadium. Portage Creek Bicentennial Park and The Crossroads are also within 2 miles (3 km).

What's nearby

  • Air Zoo - 5 min drive
  • Wings Event Center - 6 min drive
  • Western Michigan University - 7 min drive
  • Kalamazoo State Theatre - 8 min drive
  • Kalamazoo College - 8 min drive

Getting around

  • Kalamazoo Transportation Center - 15 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 4 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panda Express - ‬14 min walk
  • ‪Apoptosis Brewing Company - ‬3 min drive
  • ‪City Barbeque And Catering - ‬3 min drive

About this property

Homewood Suites by Hilton Kalamazoo-Portage

3-star hotel in Crossroad Park
Homewood Suites by Hilton Kalamazoo-Portage offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. The business-friendly Homewood Suites by Hilton Kalamazoo-Portage also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Portage hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Built in 2015
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room
Homewood Suites by Hilton Kalamazoo-Portage offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available weekdays 6:00 AM–9:00 AM
  • Free reception (select days)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage
Hotel Homewood Suites by Hilton Kalamazoo-Portage Portage
Portage Homewood Suites by Hilton Kalamazoo-Portage Hotel
Hotel Homewood Suites by Hilton Kalamazoo-Portage
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel Portage

Homewood Suites by Hilton Kalamazoo-Portage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 440 reviews
Rating 8 - Good. 108 out of 440 reviews
Rating 6 - Okay. 40 out of 440 reviews
Rating 4 - Poor. 19 out of 440 reviews
Rating 2 - Terrible. 27 out of 440 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night, but this is my favorite hotel in Portage. Rooms are big and have all the amenities one would need.
Stayed 1 night in Nov 2024

10/10 Excellent

Kerri

Stayed 2 nights in Oct 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel
Stayed 2 nights in Oct 2024

8/10 Good

Mitch

Stayed 1 night in Oct 2024

8/10 Good

Urshanna

Liked: Staff & service
Crystal was a rockstar as we checked in!
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities & room. Great breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen sink faucet was broken and wobbly. Although shower had a grab bar floor was bathtub floor was slick. Needs roughed up for non slip
Stayed 2 nights in Oct 2024

4/10 Poor

Raymond

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The room doesn’t exist
When I booked my stay it was for a handicap room. When arriving to the hotel. The front desk stated there wasent a handicap room to reserve. Totally unacceptable. And I couldn’t do anything about it
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Stayed 2 nights in Sep 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet property; easy highway access.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
We booked 2 king rooms and upon checking in, we were given 1 king room and 2 queens in the other room. When asked, the front desk clerk said it was changed the day prior by them. We got no notification and they would not give us the room we had booked. She stated that I would need to stop down the next morning to speak with the manager. I stopped to speak with her and she would not come out from her office. I gave them my phone number so I could speak with her and as of 3 days later, I still have not received a call. I was told by the clerk in the morning that if a room is booked through a third party, that room can be changed at their discretion to give to someone booking directly. Some small things were there was no ice bucket in the room and only 1 fork. The staff are not polite if you don't book directly through them.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tom

Travelled with family
Very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelina, Union

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Sink stopper leaked while shaving; alarm clock (wasn't needed) was not functional if someone needed one.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Stayed 1 night in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Clean helpfull courteous
Stayed 1 night in Aug 2024

8/10 Good

Douglas, Rancho Cucamonga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Breakfast was a nice perk but it wasn’t the healthiest or highest quality, but excellent for the price (free…included with room). The property was fine. Didn’t blow us away but served it’s purpose well.
Stayed 2 nights in May 2024

10/10 Excellent

ARTURO

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Phillip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive.
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024