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Crosswaters Resort at Kananaskis

3.5 star property
Family-friendly 3.5-star hotel with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crosswaters Resort at Kananaskis

Serves lunch and dinner
Sauna, spa tub, steam room, hot springs, hot stone massages
Outdoor spa tub
Interior
Pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Hot tub
  • Breakfast available
  • Bar
  • Parking available
  • Gym

Explore the area

Map
#1 Terrace Drive, Kananaskis, AB, T0L 2H0
  • Nakiska Ski Resort
    5 min drive
  • Woody's Pub and Lounge
    1 min walk
  • Banff Station
    59 min drive
  • Banff, AB (YBA)
    54 min drive

Room options

View all photos for Premium Double Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Double Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Fireplace

32-inch flat-screen TV with satellite channels, TV, pay movies

Executive Suite, 1 King Bed with Sofa bed, Fireplace

  • 119 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite)

Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite) | Living area

Loft, 1 King Bed with Sofa bed, 2 Bathrooms (Bi-Level Loft Suite)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Fireplace

32-inch flat-screen TV with satellite channels, TV, pay movies

Junior Suite, 1 King Bed with Sofa bed, Fireplace

  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Kananaskis Mountain Lodge, Autograph Collection

Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (1007)
The price is CA $339
per night
CA $427 total
includes taxes & fees
5 Jan - 6 Jan
Kananaskis Mountain Lodge, Autograph Collection

About the area

Kananaskis

In regional park.You'll find Nakiska Ski Resort and Silver Chair Ski Lift within 3 miles (5 km) of this hotel. Olympic Chair Ski Lift and Bronze Chair Ski Lift are also within 3 miles (5 km).

What's nearby

  • Nakiska Ski Resort - 5 min drive
  • Silver Chair Ski Lift - 5 min drive
  • Stewart Creek Golf Club - 40 min drive
  • Canmore Caverns - 41 min drive
  • Silvertip Golf Course - 44 min drive

Getting around

  • Calgary International Airport (YYC) - 80 min drive

Restaurants

  • ‪Woody's Pub and Lounge - ‬1 min walk
  • ‪Forte - ‬8 min walk
  • ‪Blacktail Bar - ‬8 min walk
  • ‪Cedar Room - ‬8 min walk
  • ‪The Market Café - ‬8 min walk

About this property

Crosswaters Resort at Kananaskis

Family-friendly 3.5-star hotel with 4 restaurants
Crosswaters Resort at Kananaskis offers its guests a full-service spa, an outdoor tennis court, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A business center and meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Crosswaters Resort at Kananaskis. Parking is available for a fee.

This 3.5-star Kananaskis hotel is smoke free.

  • 70 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Crosswaters Resort at Kananaskis offers 70 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kananaskis Nordic Spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open select days. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, German

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting services
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Self parking on site (CAD 22 per night)
  • Valet parking on site (CAD 35.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 7-35 for adults and CAD 7-35 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Ice skating
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Kananaskis Mountain Lodge, 1 Centennial Dr. Kananaskis, AB, T0L 2H0]
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 1 2023 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room coffee
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 35 for adults, and CAD 7 to 35 for children
  • Self parking fee: CAD 22 per night
  • Valet parking fee: CAD 35.00 per night
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crosswaters Resort Kananaskis
Crosswaters Resort Kananaskis
Crosswaters Resort
Crosswaters Kananaskis
Hotel Crosswaters Resort at Kananaskis Kananaskis
Kananaskis Crosswaters Resort at Kananaskis Hotel
Hotel Crosswaters Resort at Kananaskis
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters
Crosswaters At Kananaskis
Crosswaters Resort at Kananaskis Hotel
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters Resort at Kananaskis Hotel Kananaskis

Crosswaters Resort at Kananaskis Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2023

2/10 Terrible

Ma. Cecilia

Stayed 2 nights in Sep 2023

2/10 Terrible

Hemal

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like it
Stayed 1 night in Sep 2023

10/10 Excellent

Kyrstin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blend of Decent Comfort and Room for Improvement
Our stay at the Crosswater Hotel was generally satisfactory, though there were some notable aspects that did not meet our expectations, particularly considering the price point. Contrary to our initial impression, the hotel designates only one floor for adults only, which happens to be on the main floor. Unfortunately, this location exposed us to disturbances from the passing children and adults, resulting in occasional noise disruptions outside our window. Moreover, our room exhibited a subpar level of cleanliness and maintenance. Given the reputation of this establishment, we anticipated a higher standard of hygiene and upkeep. Disappointingly, the provided soap, shampoo, and conditioner did not meet the expected quality, prompting us to recommend bringing your own toiletries for an improved experience. Several amenities within the room were also in disrepair, including a non-functional clock/radio and malfunctioning USB outlets. The room's shelf was unstable and appeared to be detaching from the wall, while the shower displayed signs of insufficient cleaning. It is worth noting that we received information about ongoing roof maintenance on the day of our arrival. While we understand the necessity of such maintenance, it would have been preferable to receive advance notice and perhaps an adjustment in pricing to account for the potential disruptions. On a more positive note, we found the Knodic Spa to be a standout feature of our stay, and we highly recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always
Stayed 1 night in Sep 2023

8/10 Good

Anita

Stayed 1 night in Sep 2023

8/10 Good

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a portable fan in the room that was put there for some ventilation, or other reason. It was loud and annoying. I eventually unplugged it.
Stayed 1 night in Sep 2023

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait staff at Woody’s were not on their game, but the visit was otherwise great.
Stayed 1 night in Sep 2023

4/10 Poor

KENNETH

Travelled with partner
Disliked: Staff & service, property conditions & facilities
All the following items would not be a big deal if it didnt cost $400/night!! Room AC was a portable unit that did not cool the room at all despite making noise all night and keeping us awake. Bathroom had 1 towel. ONE. We had to call to get more which took almost 30 mins for some reason. Check in is on a different part of the property and no one tells you until you walk in the front door with all your stuff. Hotel in general is very rundown.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pricey for room
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Annette

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Colton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was too firm and the ceiling in the shower was falling down
Stayed 1 night in Sep 2023

10/10 Excellent

Jacques

Stayed 1 night in Sep 2023

10/10 Excellent

Kim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick family getaway
Stayed 1 night in Sep 2023

10/10 Excellent

Lynsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort! The room was clean, the bed was very comfortable, the staff was friendly. Would absolutely stay here again!
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Wasim

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Frank

Stayed 1 night in Sep 2023

6/10 Okay

Derek, Midhurst

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was definitely dated. Carpet not in good condition. Fixtures were rusty in bathroom. Not even a bottle opener in the room. No coffee cups provided. No staff in sight at Crosswaters. Had to check in at a different front desk. Definitely not worth the 350.00 room charge for one night. I get it is a tourist area but not worth the money. Save your money and stay in Banff or Canmore.
Stayed 1 night in Sep 2023

6/10 Okay

Camille

Disliked: Staff & service
Stayed 1 night in Sep 2023