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Hotel Sunray

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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Photo gallery for Hotel Sunray

Front of property
Property entrance
Reception
View from property
Deluxe Double Room, Pool View

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
No: 117/8 Anagarika Dharmapala Mawatha, Kandy, Central Province, 20000
  • Temple of the Tooth
    ‪11 min walk‬
  • Royal Palace of Kandy
    ‪13 min walk‬
  • Kandy Lake
    ‪14 min walk‬

Room options

View all photos for Superior Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Quadruple Room

  • 26 sq m
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room, Pool View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Family Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Family Room

  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Beds OR 1 King Bed and 3 Twin Beds

View all photos for Standard Single Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

  • 19.8 sq m
  • Mountain view
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Mixed 4 Bed Dormitory Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Mixed 4 Bed Dormitory Room

  • 26 sq m
  • Sleeps 1
  • 4 Twin Beds

View all photos for SUPERIOR POOL VIEW TRIPLE ROOM

SUPERIOR POOL VIEW TRIPLE ROOM

SUPERIOR POOL VIEW TRIPLE ROOM

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds

  • 19.8 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

  • 19.8 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Kandy

City center stay.Within a 10-minute walk of the hotel, you'll find Kandyan Art Association & Cultural Centre and Udawatta Kele Sanctuary. National Museum and Temple of the Tooth are also within half a mile (1 km).

What's nearby

  • Udawatta Kele Sanctuary - 10 min walk - 0.8 km
  • Temple of the Tooth - 11 min walk - 1.0 km
  • Royal Palace of Kandy - 13 min walk - 1.2 km
  • Kandy Lake - 14 min walk - 1.2 km
  • Wales Park - 4 min drive - 3.3 km

Getting around

  • Kandy Railway Station - 13 min drive
  • Bandaranaike Intl. Airport (CMB) - 167 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬19 min walk
  • ‪Salgado Hotel & Bakery - ‬20 min walk
  • ‪Hideout Lounge - ‬18 min walk
  • ‪The Empire Café - ‬15 min walk
  • ‪Burger King - ‬19 min walk

About this property

Hotel Sunray

Family-friendly 4-star hotel with 2 restaurants
Hotel Sunray offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Meeting rooms and limo/town car service are available. A nightclub, spa services, and a terrace are also featured at the family-friendly Hotel Sunray. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Free self parking is available.

This 4-star Kandy hotel is smoke free.

  • 40 guestrooms or units
  • 7 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • No smoking on site
  • Lockers available
  • Bar by the pool
Hotel Sunray offers 40 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Languages

Arabic, Chinese (Mandarin), Czech, Danish, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Gym
  • Horseback riding/rentals
  • Nightclub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11:30 PM
Front desk staffed during limited hours
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Sunray

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 8 for adults and USD 4 for children
  • Airport shuttle fee: USD 90.00 per vehicle (one-way)
  • Rollaway bed fee: USD 10.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunray Kandy
Hotel Sunray
Sunray Kandy
Hotel Sunray Hotel
Hotel Sunray Kandy
Hotel Sunray Hotel Kandy

Hotel Sunray Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Hotel has nice common areas but the rooms are damp and not particularly clean. Not worth the money and not a 4 star rating. We stayed at better guest houses in Sri Lanka at a much more reasonable price
Stayed 2 nights in Aug 2018

2/10 Terrible

Shariff, Global

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needd work
Good points: location, of the main strip. Peaceful. Close to Tooth Temple and lake. Bad points: cleanliness of room and fixtures and fittings in bathroom. Terrible. Had some form of animal or insect waste on the pillows so they were unusable. Live wires next shower and shelves and towel rails that would fall down as soon as you placed anything on them. Bathmat was supplied with free mud/brown substance. Sri Lankan food in restaurant was poor. Served cold. Chef came out and put his fingers in and realised this then took it all away to be reheated and also sub par meat. Service in restaurant also questionable. He flat refused to believe any of it. He said the rooms were 100% before I went in. When challenged on the restaurant I was also told I was wrong because the chef ensures everything is tasty and piping hot. Well if that is the case then why did the chef come out, stick his fingers in all of the items and then take them away to be reheated? Also accused of stealing rooms in response to my review on Google. Manager sent porters to rooms with four keys, porters didn't speak English and they put bags in rooms without asking. You can't steal hotel rooms. Just shows poor admin as we were the only people checking in.
Stayed 1 night in Jul 2018

10/10 Excellent

Fiona, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay at this hotel
This hotel is one of the only ones we stayed in that was completed and decorated. It included all the things you expect as standard.sheets.kettle.fridge.toiletries.air cond and fan.& nice pool.bathroom a bit dated..

8/10 Good

Nachatar, Klang , Selangor Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOLIDAYS.
It was a short 2 days stay. The tables and chairs and relaxing furniture right in front of the room made our day. we were able to talk and so were other guests. service was excellent and the staff was friendly and ever willing to assist especially Mr. Irshad and his sub. We all discuss and give 9.5% out of 10 for this hotel. GREAT HOLIDAYS>

4/10 Poor

BK, India

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs maintainance
Hotel needs further touch up, bathroom door needs fixing remains open, also the bathroom had water pressure issues and hot water is an issue, they do not provide coffemate!

4/10 Poor

Hyun hee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Unni

Liked: Property conditions & facilities, room comfort
Et fint hotell som ligger greit til i forhold til sentrum. Stilig bygningsmasse. Rett ved en skog med mange aper, noe som falt i smak hos vårt reisefølge. Små rom, og noe slitent. Stor forskjell på service basert på hvem som var på jobb. Enkel frokost. Vi hadde fine dager, men hotellet var en litt blandet opplevelse.
Stayed 2 nights in Jan 2019

8/10 Good

Jon Magne

Liked: Cleanliness
Disliked: Property conditions & facilities
OK hotel
Nice hotel near Kandy, walking distance to the city centre. The rooms and pool was clean. In the three rooms we had the safe was not working in any of the rooms. The pool area was worn and the woodwork around the pool was rotten. When ordering hamburgers these was not sufficient cooked with red meat in the middle. Wi-fi was good when we received the code to the network for the hotel and not the guests.
Stayed 2 nights in Aug 2018

6/10 Okay

Eivind

Disliked: Cleanliness, property conditions & facilities
4 netter i Kandy
Hotellet ligger fint til med mye vegetasjon rundt og vi likte apekattene. Det er fint ute med masse blomster mm. Og fint ellers på fellesområdene. Herlig med basseng men det må rengjøres mye oftere, llikeså alle fellesområdene. På rommene er alt løst fra håndkleholder til vask. Kjøleskap og tekoker har felles kontakt og må brukes på skift. Kun en kontakt gil lading. Elendig wifi. Hyggelig personale som alltid sier ja, men alt tar sin tid. Vi spurte om å få ha rommet en dag ekstra pga.sykdom og det var helt ok. Så fikk vi beskjed dagen før opprinnelig avreise at det var fullt og vi måtte stresse ekstra pg ordne taxi mm.i siste liten. Ikke bra! I hotel.com sin beskrivelse av rommet er det mye feil. Vi hadde et delux dobbeltrom med utsikt mot bassenget. Ekstra seng gjør rommet trangt. Ikke sitteområde på rommet. Felles terasse med 4 stoler. Når man slår på lyset på toalett/bad går en vifte på og vifta er felles med naborommet og hvis de har lyser på om natta bråker det mye. Føler at hotellet prioriterer kinesiske reiseselskap. Ikke verd sine 4 stjerner.
Stayed 4 nights in Feb 2018

6/10 Okay

Teresa, Regensburg, Bayern

Nettes Hotel in Kandy
Wir blieben für eine Nacht im Sunray. Der überzeugendste Grund das Hotel zu buchen war der Pool. Für den Preis ist das Hotel völlig in Ordnung