The staff were very nice. The room was fine, although a chair had some weird stains on it, and there were some short dark hairs in the shower and in the bedspread (we both have long blond and red hair) that probably came from housekeeping. We appreciated the mini fridge, but there was some leftover frozen fruit in the freezer from a previous guest. The breakfast was okay-yogurt, cereal, fruit, muffins. We stayed two nights, and our room was not cleaned. We we returned to the room that afternoon, and I went to the front desk to ask for fresh towels and they were very apologetic and offered to come clean the room. However I did decline the offer because at that point we were wanting to get ready for our evening activities. For the price, it was fine, and it was easy to get to all the Kansas City sites we wanted to with no issues.