PLEASE NOTE: This review is, for the most, on EXPEDIA.
Had entered Kearney NE for availabilities; booked the Kearney Holiday Inn in Kearney NE, yet, confirmation came back for KEARNEY MO. Tried to fix their sites error, but was given the virtual run around.
Contacted the Kearney MO property to advise and cancel, but was told very impersonally but front desk, "that's Expedia's problem.
Terrible customer service from both Expedia and Holiday Inn Express in Kearney MO.
Fortunately, the Holiday Inn Express in NE, was the exact opposite. Fabulous customer service, beautiful property. They even reduced our rate when I told them how Expedia botched our reservations.