6/10 Okay
Kimberly
Travelled with group
3 Nov 2024
Hotel ok, but has some issues
Hotel was clean. Not in a very active area. Needed to drive to restaurants and stores.
Had an EV for my trip and although the hotel had a charger, it didn't work and they made no effort to see why or call the charger service company to get it fixed. Luckily for me there was a charger about 2 blocks away that was working.
Finally, I asked for a late check out when I checked in. I was given until 1pm (I am an IHG member). At 1109am I received a rather abrupt phone call telling me I was susposed to be checked out by 11am. No record of my late check out and no interest in accommodating me. That was disappointing for sure.
Long story short, hotel is ok, but I would choose elsewhere to stay when visiting KC in the future.
Kimberly
Stayed 3 nights in Oct 2024