InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property
4-star hotel near Fountain of Neptune

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February 2025

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, down comforters, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • Country Club Plaza
    ‪1 min walk‬
  • University of Missouri-Kansas City
    ‪10 min walk‬
  • Kemper Museum of Contemporary Art
    ‪16 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪16 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Balcony (Concierge)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Kansas City

Sunset Hill stay.Within a 10-minute walk of this Sunset Hill hotel, you'll find Fountain of Neptune and JC Nichols Memorial Fountain. Kemper Museum of Contemporary Art and Kansas City Art Institute are also within 2 miles (3 km).

What's nearby

  • University of Missouri-Kansas City - 10 min walk
  • Kemper Museum of Contemporary Art - 16 min walk
  • Nelson-Atkins Museum of Art - 17 min walk
  • T-Mobile Center - 8 min drive
  • Starlight Theatre - 10 min drive

Getting around

  • City Market Tram Stop - 9 min drive
  • Kansas City Union Station - 14 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Made In Kansas City Marketplace - ‬5 min walk
  • ‪Jack Stack Barbecue - ‬5 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McCormick & Schmick's Seafood & Steaks - ‬6 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

4-star hotel near Fountain of Neptune
InterContinental Kansas City at The Plaza, an IHG Hotel offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza, an IHG Hotel. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 371 guestrooms or units
  • 11 levels
  • 2 buildings
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:30 AM: USD 10-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch HDTV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1002 reviews" "
Rating 8 - Good. 221 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 88 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelia

Stayed 1 night in Oct 2024

8/10 Good

Chris

No
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and efficient. Staff is very friendly and professional. Room was very nice-nightstand good size to hold all technology; very clean; beds/ comforters very good. Shower was exception as shower spray was excellent, could take shower and not get towels wet and had traction on the bottom of the tub which is excellent for ages to prevent falls. The make up mirror would not hold its position but very nice accommodations.
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress a little hard
Stayed 1 night in Oct 2024

10/10 Excellent

Javinie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We were traveling as a family and my only complaint is that we were charged more to have 4 people in the room, but there were still only two bottles of water, coffee etc since we paid for extra people I expected it to be stocked for 4 people.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff - friendly and knowledgeable. Always ready to assist us. Loved the hotel and will definitely return.
Stayed 4 nights in Oct 2024

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on the plaza. Older hotel they are trying to keep looking good. Rooms have been updated and are clean. Bar area and live music in lobby is fantastic. Valet parking is quick.my only complaint is I requested a late check out of noon and I still had no less than 3 people knock on my door between 10:30 and 11:30 even with the sign out.
Stayed 1 night in Oct 2024

10/10 Excellent

Shauntel

Stayed 2 nights in Oct 2024

4/10 Poor

Sean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location - Surprisingly poor condition, peeling wallpaper everywhere Room was dirty, bath was filthy, very slow shower drain, faucets leak onto vanity $200 /night does not get you a change of sheets ( but Yes towels ) Main level garage two large trash bins overflowing at entrance, for duration of our visit Many other very good choices around the plaza - definitely disappointed in this IC property - truly embarrassing stay Maybe living on long past reputation - We are the easiest guests imaginable
Stayed 4 nights in Oct 2024

8/10 Good

Catherine, Ridgefield Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Room was great and bed was comfortable. TV was easy to operate. We had to ask for additional coffee K cups. Had coffee checking in, so didn't have any for late evening nor the morning. We were brought 2 Cups. No hand wash clothes were left by cleaning service for our next day stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

RONALD, WICHITA

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to be able to check in a few hours early. My room was bright, clean, and I felt safe being in this location. It was a nice walking distance to CC Plaza
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a tremendous stay !
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristina

Stayed 1 night in Oct 2024

6/10 Okay

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms need some upgrades and prices are a little high. Food was good, bar was great and staff was attentive.
Stayed 3 nights in Oct 2024

8/10 Good

Scott

Travelled with group
Liked: Room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Alexa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024