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Sheraton Kansas City Hotel at Crown Center

4.0 star property
4-star hotel near Crown Center

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Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Serves breakfast, lunch, and dinner
Luxury Suite, 1 King Bed (View)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
2345 McGee Street, Kansas City, MO, 64108
  • Crown Center
    ‪1 min walk‬
  • SEA LIFE Kansas City Aquarium
    ‪5 min walk‬
  • LEGOLAND® Discovery Center
    ‪6 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪12 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed (View)

Luxury Suite, 1 King Bed (View)

Luxury Suite, 1 King Bed (View)

  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area

Executive Suite, 1 Bedroom, Corner

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Junior Suite, 1 King Bed with Sofa bed, Corner (View) | Living area

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

The Westin Kansas City at Crown Center

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is CA $311
per night
CA $373 total
includes taxes & fees
3 Mar - 4 Mar
The Westin Kansas City at Crown Center

About the area

Kansas City

Central Kansas City getaway .Within a 10-minute walk of this Crown Center District hotel, you'll find Crown Center and Hallmark Visitors Center. Liberty Memorial and T-Mobile Center are also within 2 miles (3 km).

What's nearby

  • Crown Center - 1 min walk
  • LEGOLAND® Discovery Center - 6 min walk
  • Science City at Union Station - 10 min walk
  • T-Mobile Center - 18 min walk
  • Kansas City Convention Center - 2 min drive

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬12 min walk
  • ‪Spectators Sports Bar and Grill - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Burnt End BBQ - ‬7 min walk
  • ‪One East - ‬7 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

4-star hotel near Crown Center
Sheraton Kansas City Hotel at Crown Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Kansas City Hotel at Crown Center. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 720 guestrooms or units
  • 42 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 29.00 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11 AM: USD 22 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure to ask for a room that is away from the elevators. They run all night from Floor 1 - 28, and you will hear every stop and start from a room beside the elevator. I needed the earplugs I always pack for trips. Other than this circumstance, I thought the hotel was quite wonderful.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Paid for an executive suite. Room was great. Bed was the worst bed I have had in a hotel. Heard the elevator go up and down all night. Other than that it was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2024

10/10 Excellent

gabriela

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffing
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness
Decent.
Stayed 1 night in Oct 2024

8/10 Good

Amy Phillips's

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen, OSWEGO

Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, close top crown center
Stayed 3 nights in Oct 2024

6/10 Okay

Travis

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Fincastle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Crown Center events! Lovely rooms and views of KC.
Stayed 1 night in Aug 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much construction
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Stayed 4 nights in Aug 2024

2/10 Terrible

Kelly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is great, the property is very nice, the room was very comfortable, until... the person in the room above me left there water running and it flooded down through my ceiling in the middle of the night. It was a rude awakening and the overnight front desk person was extremely rude. The ceiling was cracking in three different places and they refused to move me to a new room until I cleared out all my stuff of the affected room. I didn't feel safe and was sent in alone. She was apparently annoyed with the inconvenience, distracting her from her lounge chair and her cell phone. I was so exhausted and it took about 90 minutes to get it handled. They generously gave me points for future stays and comp'd my $7 coffee. I don't recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gretel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Always loved this hotel. This used to be a luxury hotel. Rates are more fitting for a medium quality hotel. The beautiful restaurant overlooking the lobby is now barren. Skies, the rotating restaurant on top is closed. The room was clean, but the shower was cold. Charged $25 a night for self parking. The manager offered Bonvoy points, but didn’t follow through. At $300 a night, including taxes fees and parking, there are much better stays in Kansas City. Extremely disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Saundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with beautiful views!
Stayed 1 night in Aug 2024

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lee, CONCORDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crown center closes at 6pm except for a BBQ place til 10 and Spin Pizza til 9. That’s it. Spin is good. Expensive but good. My issues with the hotel is the restaurant is horrible. The elevators are noisy and the pool was freezing. Yes it’s an outdoor pool but we’ve had hot 95 for a month at least and it’s outside/inside. 2 lights in the corridor worked (50ft) corridor. I booked through Expedia and paid at booking. Surprise when I almost get home after checking out and driving 3hours home I get a notification of a charge on my card. For my stay. I call and someone made a “mistake”. I will be watching my statement. The staff is friendly. And there is stuff to do in the area. The food choices need to stay open longer for people who stay there and happen to do something else during the day. Like watch the Royals.
Stayed 3 nights in Aug 2024