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The Westin Kansas City at Crown Center

4.0 star property
Eco-certified hotel near Hallmark Visitors Center

Choose dates to view prices

Photo gallery for The Westin Kansas City at Crown Center

Meeting facility
Lobby
Lobby
Reception
Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
1 E Pershing Rd, Kansas City, MO, 64108
  • Crown Center
    ‪1 min walk‬
  • SEA LIFE Kansas City Aquarium
    ‪3 min walk‬
  • LEGOLAND® Discovery Center
    ‪5 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪20 min drive‬

Room options

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | Living room

Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, City View (View)

Club Suite, 1 Double Bed, Non Smoking, City View (View) | Living room

Club Suite, 1 Double Bed, Non Smoking, City View (View)

  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking (SW-M)

Royal Suite, 1 Bedroom, Non Smoking (SW-M) | Living room

Royal Suite, 1 Bedroom, Non Smoking (SW-M)

  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Living room

Club Suite, 1 Bedroom, Non Smoking (SW-M)

  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Lounge

Club Suite, 1 Bedroom, Non Smoking (SW-M)

  • 140 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Westin, Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Kansas City

Crown Center District stay.With a stay at this Crown Center District hotel, you'll be within half a mile (1 km) of Hallmark Visitors Center and 2 miles (3 km) of T-Mobile Center. Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art are also within 3 miles (5 km).

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 5 min walk - 0.4 km
  • Science City at Union Station - 12 min walk - 1.0 km
  • T-Mobile Center - 2 min drive - 1.7 km
  • Kansas City Convention Center - 3 min drive - 2.4 km

Getting around

  • Union Station Tram Stop - 2 min walk
  • Kansas City Union Station - 3 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬9 min walk
  • ‪Town Topic - ‬13 min walk
  • ‪Spectators Sports Bar and Grill - ‬5 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Burnt End BBQ - ‬2 min walk

About this property

The Westin Kansas City at Crown Center

Eco-certified hotel near Hallmark Visitors Center
As a guest of The Westin Kansas City at Crown Center, you'll find an outdoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 32 meeting rooms, and limo/town car service. Event space at this hotel measures 54149 square feet (5031 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Kansas City at Crown Center. For a fee, parking is available.

This Kansas City hotel is smoke free.

  • 1 building
  • 724 guestrooms or units
  • 18 levels
  • 54149 sq ft of conference space
  • 5031 sq m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 29.00 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free bus station shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: USD 17.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch Smart TV
  • Hulu
  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels
  • Streaming services
  • Video-game console

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here every year for Thanksgiving and absolutely LOVE IT!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheila, Royal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Honestly, after checkout there was a "Tourism" fee of $22, a "Kansas City development fee,' a $25 hotel parking fee and then of course the taxes. Prepare to pay at least $50 more than you book for. Also, honest truth, after our first elevator experience, we timed the elevators and three times it was 20 minutes! Seriously insane! The convenience of proximity to Crowne Center was totally eclipsed by a total of 80 minutes spent waiting for elevators to and from our room. Stairs were not an option with two huge strollers and babies. On a good note, Union Station at Christmas is one of the best things you can visit!
Stayed 1 night in Nov 2024

10/10 Excellent

CAROL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Very nice location
Stayed 4 nights in Nov 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Teri

Stayed 2 nights in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Except we booked a king and we got a room with a fold down queen and a roll on twin. The staff was very accommodating.
Stayed 2 nights in Nov 2024

6/10 Okay

Kristin

The elevators were working and no one informed me. Had to walk down 6 flights of stairs in heels for a conference.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Property conditions & facilities
Great location.
Stayed 2 nights in Nov 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Daughter got engaged at union station hotel was right across the street. Nice area of town to walk around
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view from room of KC
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Melanie

Business traveller
Room needed new carpet, but overall everything was great
Stayed 3 nights in Oct 2024

8/10 Good

Risper

Stayed 1 night in Sep 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice room and staff were great. Would recommend staying here
Stayed 2 nights in Oct 2024

10/10 Excellent

Diangelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best friend was in an on-site conference, so I stayed a night to visit with her. First impression was everything that I was expecting out of a higher profile hotel like The Westin. Front desk was very friendly and welcoming and I had never seen my name on the tv before, so that was also great. The windows in my room were pretty dirty, but its from the outdoors, so I wasnt too upset at that. The staircase, however, smelled putrid, so not sure how that happened. I enjoyed the ease of shopping and how close everything is. Overall, I really enjoyed my stay and would stay again if given the opportunity. That being said, for being a 4 star hotel, I don't think the nightly price is worth what they're asking for the fact that the staircase smelled SO BAD. Next time I stay, I will definitely try to absorb more of the atmosphere. I am willing to change my rating if I have a better time overall.
Stayed 1 night in Oct 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024