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Mercure Karawang

4.0 star property
Family-friendly 4-star hotel near Wonderland Adventure Waterpark

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Karawang

2 outdoor pools
Minibar, in-room safe, desk, laptop workspace
Front of property
Reception
Cocktail bar, pool views, open daily

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Jl Galuh Mas Raya, Teluk Jambe, Karawang, West Java, 41361
  • Mall Karawang Central Plaza
    2 min walk
  • Wonderland Adventure Waterpark
    4 min walk
  • Sedana Golf Course
    5 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    55 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed with Sofa bed

Business Suite, 1 King Bed with Sofa bed

Business Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor spa tub
Novotel Karawang
Pool
Spa
Parking included
Free WiFi
3.9 out of 5, Good, (29)
The price is CA $51
per night
CA $62 total
includes taxes & fees
5 Dec - 6 Dec
Novotel Karawang

About the area

Karawang

City center stay.With a stay at this Karawang hotel, you'll be steps from Mall Karawang Central Plaza and a 5-minute walk from Wonderland Adventure Waterpark. Also, Sedana Golf Course is within 3 miles (5 km) and Karawang International Golf Club is within 6 miles (10 km).

What's nearby

  • Mall Karawang Central Plaza - 2 min walk - 0.2 km
  • Wonderland Adventure Waterpark - 4 min walk - 0.4 km
  • Sedana Golf Course - 5 min drive - 5.5 km
  • Resinda Park Mall - 7 min drive - 6.0 km
  • Karawang International Golf Club - 10 min drive - 6.2 km

Getting around

  • Dawuan Station - 20 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 100 min drive

Restaurants

  • ‪A & W - ‬6 min walk
  • ‪Truffle Belly - ‬7 min walk
  • ‪Kuliner Kaki Lima GALUH MAS - ‬5 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

Mercure Karawang

Family-friendly 4-star hotel near Wonderland Adventure Waterpark
As a guest of Mercure Karawang, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Mercure Karawang. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Karawang hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Built in 2015
  • Nightclub
  • Karaoke
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Mercure Karawang offers 232 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Karawang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 121000 for adults and IDR 60500 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Karawang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 121000 for adults and IDR 60500 for children
  • Airport shuttle fee: IDR 980000 per vehicle (one way)
  • Rollaway bed fee: IDR 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Karawang Hotel
Mercure Karawang
Mercure Karawang Hotel
Mercure Karawang Karawang
Mercure Karawang Hotel Karawang

Mercure Karawang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 53 reviews" "
Rating 8 - Good. 32 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

wong

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ant around and smelly towel
Stayed 2 nights in Jan 2024

10/10 Excellent

IDRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent keep it like that
Stayed 2 nights in May 2023

2/10 Terrible

Joon Loong

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not even up to 3 stars standard.
Stayed 1 night in Apr 2023

8/10 Good

Pupung S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a ver clean and convenient hotel.
Stayed 12 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Mohd Hirman

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but poor reception
Reception do not have proper booking record for my booking. I booked 2 nights but they prepare only for 1 night. I booked smoking room but rooms is not ready I asked receipt when checkout but they said it already issued by hotel.com but i actually paid it at hotel. However, hotel location is near to few shopping mall. Many restaurant nearby and not far from KIIC
Stayed 2 nights in Jan 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Hanli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but spa needs improvement
Being a fairly new hotel, the conditions are good in terms of cleanliness, comfort, food and overall environment. The staff are very helpful and hospitable. I only have comments on the spa for improvement. Firstly, the lights are too bright for relaxation. Service level of therapist and hygiene must be improved. I apparently saw the therapist hung back the same robe for the next customer. The therapist should also have the courtesy to wait for me change back my clothing before clearing the room. That was quite disturbing. I will return to the hotel for staying but not visit the spa.
Stayed 2 nights in Jan 2018

8/10 Good

bindu, kuala lumpur

Liked: Cleanliness, staff & service, room comfort
Nice hotel with good breakfast
I was pleasantly surprised with this hotel in Karawang. Check in was damn fast and easy. Rooms were decent. Bathroom was quite small though, especially toilet area. Otherwise no complaints on room, it had amazing view from room. Breakfast was really good and staff were courteous. In Room dining options could have more asian menu rather than just japanese. I would recommend this place in karawang.
Stayed 1 night in Jan 2018

10/10 Excellent

SOK CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Fitrotul

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was average, good location near to the Malls area with walking distance, room was comfortable but at late night you can hear the loud music from the Hotel bar especially on Weekend.
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable
Acceptable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to all shopping mall
the hotel is very beautiful, clean and nice to stay.

10/10 Excellent

david, melbourne , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel, possibly the best in karawang
great experience, hotel staff can not do enough to make stay good. very good facilities including pool. location great, near shopping malls. seems very busy, but no noise intrusion in hotel. felt like a safe area to be, but many security at and in malls, not sure why as i walked around at night with no personal security concerns. but i am used to living in large citys and this probably helps with personal confidence. Hotel is beutifuly appointed and exeptionally clean. the staff are wonderful and very attentive. Breakfast was interesting, not western, chicken porridge not my taste, but flavour appreciated by many Japanese clients. not much english spoken in Karawang, especialy outside hotel, but with a little indonesian got along very well. can not say enough to recommend this hotel when staying in Karawang

8/10 Good

Tomomi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Akihiro

Liked: Amenities
良かったです
Stayed 4 nights in May 2024

8/10 Good

Foo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

YOHEI

Stayed 1 night in Feb 2024

8/10 Good

sungkwan

Business traveller
Liked: Staff & service, room comfort
가격대비 지낼만 합니다
가격대비 만족합니다 조식도 맛있고 서비스도 괜찮았어요 주변에 편의 시설도 좋았어요 다만 호텔룸에 카펫이 조금 지저분하고 로컬투숙객들이 아침에 복도에 앉아있는 모습이 보기에 안좋았어요
Stayed 1 night in Dec 2023

8/10 Good

sungkwan

Business traveller
Liked: Staff & service, room comfort
가격대비 좋아요
가격대비 아주 좋아요
Stayed 1 night in Dec 2023

4/10 Poor

ENCHING

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

Masahiko, Kobe

Business traveller
Liked: Staff & service
There are many restaurants nearby, that's convenient. The staffs are generally friendly and kind. Only room facility is rather old. I found only the towels big so wanted some face towels..
Stayed 3 nights in Jul 2023

8/10 Good

Masahiko, Kobe

Business traveller
Liked: Staff & service
Staffs are generally kind and friendly. Roon facility is not bad but a bit old. Not many choisces of the hotels and it is fair levle to stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022