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Windsor Spa Hotel

4.0 star property
4-star spa hotel in Karlovy Vary City Centre

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Photo gallery for Windsor Spa Hotel

Exterior
Couples treatment rooms, sauna, hot tub, body treatments, body wraps
Indoor pool, sun loungers
Superior Double Room
Indoor pool, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Room service
  • Parking available

Explore the area

Map
Mlýnské nábreží 507/5, Karlovy Vary, 360 01
  • Lazne III
    ‪1 min walk‬
  • Park Colonnade
    ‪2 min walk‬
  • Mill Colonnade
    ‪3 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪12 min drive‬

Room options

Comfort Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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Room

Grandhotel Pupp

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (904)
The price is CA $250
per night
CA $286 total
includes taxes & fees
9 Mar - 10 Mar
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About the area

Karlovy Vary

Karlovy Vary City Centre stay.With a stay at this Karlovy Vary City Centre hotel, you'll be steps from Lazne III and Park Colonnade. Dvorakovy Sady and Mill Colonnade are also within half a mile (1 km).

What's nearby

  • Mill Colonnade - 3 min walk
  • Hot Spring Colonnade - 6 min walk
  • Church of St. Mary Magdalene - 7 min walk
  • Elizabeth's Spa - 9 min walk
  • St. Peter and Paul Orthodox Church - 10 min walk

Getting around

  • Karlovy Vary dolni n. Station - 17 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 12 min drive

Restaurants

  • ‪F-bar - ‬5 min walk
  • ‪Plzeňka Carlsbad - ‬1 min walk
  • ‪Festivalová náplavka - ‬4 min walk
  • ‪Old Carlsbad Grill - ‬3 min walk
  • ‪Smíchovský pavilon - ‬13 min walk

About this property

Windsor Spa Hotel

4-star spa hotel in Karlovy Vary City Centre
Windsor Spa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, ski storage, and tour/ticket assistance are also featured at the business-friendly Windsor Spa Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Karlovy Vary hotel is smoke free.

  • 36 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Windsor Spa Hotel offers 36 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology.

Languages

Czech, English, German, Russian

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 5 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • 8 stairs to reach property

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 5.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

Property is also known as

Windsor Spa Hotel Karlovy Vary
Windsor Spa Hotel
Windsor Spa Karlovy Vary
Windsor Spa Hotel Hotel
Windsor Spa Hotel Karlovy Vary
WINDSOR Medical Complex SPA Hotel
Windsor Spa Hotel Hotel Karlovy Vary

Windsor Spa Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2023

6/10 Okay

Evelien, Rotterdam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good location and nice rooms. Breakfast is ok. We wanted to use the spa facilities, but were unable to find how to make a reservation. At the reception (where the receptionist barely spoke any english or german, even though she was very sweet) we were sent to the spa and at the spa we were sent to the reception. The pool was nice, so we used that, but the lights in the sauna were off and there was no one to be found to help us. Also, no airconditioning in the rooms or restaurant. If you're just there for a short visit (not for the spa) and the weather isn't too hot: great hotel. Otherwise, I'd look elsewhere.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of KV
Great location, in the very heart of the town, very good quality of accommodation, clean, friendly check in and overall great service. Big advantage is parking in the hotel back yard. We will be back! 😃
Stayed 3 nights in Jul 2020

2/10 Terrible

Onin, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Overbooked
We arrived at hotel reception to be informed that our reservation could not be honoured. It was very difficult to comprehend as the principal languages used in this hotel are Russian and German. It amazes me that with modern technology available (such as text message) we were not advised in advance of the problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Decent hotel close to the center
The best thing about the hotel is its location right at the center of Karlovy Vary. Room is ok, however we were disappointed with breakfast: limited selection, food was not fresh, and restaurant not very clean. We also didn'thave the chance to try any of the spa services since staff was on holiday.

8/10 Good

Michael, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars
Great hotel. Amazing location & friendly staff. Only drawbacks were weak in room wifi, & Breakfast buffet selection was lacking. Other than that, a stellar experience.

8/10 Good

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Dont use this hotel
We did not get the room we ordered and paid for. Bad service.

8/10 Good

Mogens Kjær

Stayed 3 nights in Jun 2022

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Windsor na pár dnů i na lázeňský pobyt
Krásný hotel s úžasným personálem a nádherným bazénem. Určitě se vrátím.
Stayed 4 nights in Jul 2022

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber - freundliches Personal- und schöner Spa- Bereich - würde das Hotel jederzeit wieder buchen
Stayed 2 nights in Feb 2022

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Antiguo edicifio aún en restauro. Lo restaurado está quedando bien, sobre todo el SPA y la piscina interior. El personal no maneja inglés y se hace difícil la comunicación. Hubo un error en la reserva y nos enviaron a una suite por una noche de la que tuvimos que pagar el precio completo, que era el doble de lo que habíamos reservado. No hubo forma de negociar: o aceptábamos o nos teníamos que buscar otro alojamiento. Nos hicieron sentir como que nos estaban haciendo un favor.
Stayed 1 night in May 2019

8/10 Good

Andrey

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel in perfekter Lage. Essen zu einfach leider nichts besonderes aber alles andere ist gut
Stayed 1 night in Nov 2018

10/10 Excellent

Jane Nipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt hotel, med god service. Det ligger i gå afstand fra centrum. Morgenmaden var okay.
Stayed 1 night in Aug 2018

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localizacao

8/10 Good

Qais

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Supi. Kleiner Kritikpunkt ist das Frühstück. Dieses entspricht keinem 4*Hotel.

6/10 Okay

Dragan, München

Disliked: Property conditions & facilities
Nicht das was ich erwartet habe!!
Hallo, wir waren über Silvester bei euch im Hotel . Wir haben dieses Hotel insbesondere wegen der und Poollandschaft gebucht . Als wir dort angekommen sind wurde uns gesagt das diese Poollandschaft bis März renoviert wird. Hätten wir das davor gewusst, hätten wir uns zweimal überlegt dieses Hotel zu buchen. Ausserdem haben wir 40 Euro Parkgebühr für 4 Nächte gezahlt (10 Euro pro Nacht) . Das Positive war die zentrale Lage des Hotels und das Frühstücksangebot . Wenn es nach uns geht buchen wir dieses Hotel nichtmehr!!
Stayed 3 nights in Dec 2017

6/10 Okay

IRINA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
es gab keinen Wasserkocher, die Zimmerreinigung hat am Sonntag nicht stattgefunden, für das Mineralbad mussten wir bezahlen, obwohl in der Hotelbeschreibung angepriesen waren.

4/10 Poor

Jakub, Praha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
3*
curious entrance to the hotel, strange personal in the reception, nice room, good breakfast

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage
Sehr schönes Ambiente. Freundlicher Service. Zimmer sind super. Frühstück ist nicht so super es ist empfehlenswert außerhalb essen zu gehen. Der Spabereich ist sehr klein und es steht nur die Sauna zur Verfügung die gut ist. Schön wäre ein Scwimmbecken und eine Dampfsauna. Die Massage war angenehm. Fazit: Super Hotel für Erholung und Übernachtung zum günstigen Preis. Aber für komplettes Wellnessprogramm ungeeignet.