HOSHINOYA Karuizawa

5.0 star property
Family-friendly 5-star lodge near Karuizawa Prince Shopping Plaza

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOSHINOYA Karuizawa

Niwaroji (Junior Villa Maisonette) 
Front of property - evening/night
Yamaroji (Mountain view)  | Living room
Reception
Yamaroji (Mountain view)  | Mountain view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194
  • Harnile Terrace
    3 min walk
  • Hoshino Onsen Hot Spring
    9 min walk
  • ハルニレテラス ベーカリー&レストラン沢村
    3 min walk
  • Karuizawa Station
    13 min drive

Room options

Yamaroji (Mountain Side King) 

  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Niwaroji (Junior Villa Grand) 

  • 66.0 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Yamaroji (Mountain Side)

  • 67 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds

Mizunami (Water side) 

  • 57 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Twin Beds

Niwaroji (Junior Villa Maisonette) 

  • 78 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Yamaroji (Mountain view) 

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

Mizunami (Water Side King) 

  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Karuizawa

On boardwalk/promenade.At this lodge, you'll be steps from Karuizawa Kogen Church and Harnile Terrace. Hoshino Onsen Hot Spring and Karuizawa Stone Church are also within half a mile (1 km).

What's nearby

  • Hoshino Onsen Hot Spring - 9 min walk
  • Karuizawa Kogen Church - 9 min walk
  • Karuizawa Stone Church - 11 min walk
  • Karuizawa Prince Shopping Plaza - 5 min drive
  • Karuizawa Prince Hotel Ski Resort - 8 min drive

Getting around

  • Karuizawa Station - 13 min drive

Restaurants

  • ‪せきれい橋川上庵 - ‬4 min walk
  • ‪ハルニレテラス ベーカリー&レストラン沢村 - ‬3 min walk
  • ‪丸山珈琲 ハルニレテラス店 - ‬4 min walk
  • ‪ブレストンコート ザ・ラウンジ - ‬8 min walk
  • ‪Il Sogno - ‬4 min walk

About this property

HOSHINOYA Karuizawa

Family-friendly 5-star lodge near Karuizawa Prince Shopping Plaza
As a guest of HOSHINOYA Karuizawa, you'll find a full-service spa and hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury HOSHINOYA Karuizawa. Self parking is free.

Smoking is allowed in designated areas at this 5-star Karuizawa lodge.

  • 77 guestrooms or units
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
HOSHINOYA Karuizawa offers 77 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee daily 7 AM–noon: JPY 3500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 14 2025 to January 27 2025 (dates subject to change).
This property will be closed from January 14 2025 to January 27 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

HOSHINOYA Karuizawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 176 reviews" "
Rating 8 - Good. 33 out of 176 reviews" "
Rating 6 - Okay. 9 out of 176 reviews" "
Rating 4 - Poor. 4 out of 176 reviews" "
Rating 2 - Terrible. 2 out of 176 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical setting—tranquil, relaxing and so beautiful!
Stayed 2 nights in Sep 2024

8/10 Good

Yan Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water side room is spacious and the balcony is nice, you can see and listen the stream running and ducks swimming along. However, some rooms are near the walkway and you can see people walking along the stream, (I.e. they can see you as well) and gardener would be working in the morning which produces some noises. Staff are helpful and getting a taxi to stroll around for sightseeing is easy. You can either call the hotel car to travel around the hotel district or just on foot. The area is best for avoiding heat from summer.
Stayed 2 nights in Aug 2024

8/10 Good

daesub

Liked: Cleanliness, property conditions & facilities
So,so
Stayed 2 nights in Aug 2024

10/10 Excellent

Foon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Hoshinoya Karuizawa
Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
Stayed 2 nights in Aug 2024

8/10 Good

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gateway choice! Food is amazing delicious!
Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful public onsen, and excellent restaurant. Very peaceful location. While I loved my room (which was high up and overlooked the forest), it involved climbing some very steep stairs. Travelers with mobility issues should be careful about which rooms they reserve. I stayed two nights and wish that I had stayed three.
Stayed 2 nights in May 2024

8/10 Good

Anny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and beautiful. However, lots of steep stairs and some concern for elderly travelers and overall safety.
Stayed 1 night in May 2024

10/10 Excellent

PUMING

Stayed 2 nights in Apr 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for more. Gorgeous setting, huge verdant garden, big elegant rooms, amazing facilities including two onsens. Just magnificent. Perfect.
Stayed 3 nights in Apr 2024

8/10 Good

Diana

Stayed 3 nights in Mar 2024

10/10 Excellent

Khai Sheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and pleasant to talk to. The place is steeped in culture and has a long history.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chunchi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice for leisure
Stayed 2 nights in Feb 2024

10/10 Excellent

WING YEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just purely amazing. Book a stay here, you won’t regret.
Stayed 2 nights in Jan 2024

6/10 Okay

Tem

Liked: Cleanliness, staff & service
We are over 85 year old couples and they assigned our room in third floor. Unfortunately no elevator. So we asked first floor instead but were asked for extra charge for over ¥52700 We finally took second floor without extra charge. We are disappointed that one of the best hotel around the world without elevators
Stayed 2 nights in Nov 2023

10/10 Excellent

Ying Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and excellent hospitality
Stayed 2 nights in Nov 2023

8/10 Good

Lemin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It'll be better if this property is more accessible from JR station. No one wants to wait in the cold wind for 20mins to wait for a bus or taxi.
Stayed 2 nights in Oct 2023

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

QIYU

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but we couldn’t get a spot at the restaurant in the hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cristiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, excellent service
Stayed 2 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a beautiful secluded mountain view room with overhanging trees offering the perfect amount of privacy for our patio. Our room exuded such a calm & peaceful vibe & feel of a zen garden from the faint smell of calming incense
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, beautiful and stunning hotel. A truly magical place.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent food. The room is clean and with good view.
Stayed 2 nights in Jan 2020

10/10 Excellent

Mary Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020