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Karuizawa Prince Hotel West

4.0 star property
4-star ski-in/ski-out hotel near Karuizawa Prince Shopping Plaza, connected to a shopping center

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Photo gallery for Karuizawa Prince Hotel West

Hot springs
View from property
Deluxe Terrace Twin Room(Non-Smoking) | Property amenity
Business centre
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Karuizawa Prince Shopping Plaza
    ‪6 min walk‬
  • Karuizawa Prince Hotel Ski Resort
    ‪14 min walk‬
  • Old Karuizawa Ginza Street
    ‪3 min drive‬

Room options

View all photos for West Cottage TypeE(Non-Smoking)

LCD TV

West Cottage TypeE(Non-Smoking)

  • Mountain view
  • 75 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Cottage TypeE(Smoking)

LCD TV

West Cottage TypeE(Smoking)

  • Mountain view
  • 75 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Wing Twin Room(Non-Smoking)

View from room

West Wing Twin Room(Non-Smoking)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for West Cottage TypeA(Smoking)

Down comforters, in-room safe, desk, blackout drapes

West Cottage TypeA(Smoking)

  • Mountain view
  • 47 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Terrace Twin Room(Non-Smoking)

Deluxe Terrace Twin Room(Non-Smoking) | Property amenity

Deluxe Terrace Twin Room(Non-Smoking)

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for West Cottage Type D(Smoking)

LCD TV

West Cottage Type D(Smoking)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeA(Non-Smoking)

Down comforters, in-room safe, desk, blackout drapes

West Cottage TypeA(Non-Smoking)

  • Mountain view
  • 47 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage Type D(Non-Smoking)

LCD TV

West Cottage Type D(Non-Smoking)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeF(Non-Smoking)

In-room dining

West Cottage TypeF(Non-Smoking)

  • Mountain view
  • 95 sq m
  • Sleeps 8
  • 8 Twin Beds

View all photos for West Cottage TypeF(Smoking)

In-room dining

West Cottage TypeF(Smoking)

  • Mountain view
  • 95 sq m
  • Sleeps 8
  • 8 Twin Beds

About the area

Karuizawa

Winter getaway.Within a 15-minute walk of the hotel, you'll find Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. Old Karuizawa Ginza Street and Karuizawa Lake Garden are also within 3 miles (5 km).

What's nearby

  • Karuizawa Prince Shopping Plaza - 6 min walk - 0.5 km
  • Karuizawa Prince Hotel Ski Resort - 14 min walk - 1.2 km
  • Old Karuizawa Ginza Street - 3 min drive - 3.1 km
  • Hoshino Onsen Hot Spring - 6 min drive - 6.4 km
  • Karuizawa Kogen Church - 6 min drive - 6.6 km

Getting around

  • Karuizawa Station - 13 min walk
  • Haneda Airport (HND) - 165 min drive

Restaurants

  • ‪Tully's Coffee - ‬9 min walk
  • ‪軽井沢フラットブレッズ - ‬12 min walk
  • ‪軽井沢味の街 - ‬13 min walk
  • ‪やまへい 軽井沢店 - ‬15 min walk
  • ‪レストラン・ポルト - ‬3 min walk

About this property

Karuizawa Prince Hotel West

4-star ski-in/ski-out hotel near Karuizawa Prince Shopping Plaza, connected to a shopping center
During the winter, enjoy onsite recreation like snowboarding and return when the snow melts for a round of golf at the onsite golf course. Karuizawa Prince Hotel West helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals.

There are 3 restaurants on site, along with a grocery/convenience store. Public spaces have free WiFi. This ski hotel also offers outdoor tennis courts, a fitness center, and ski passes. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Karuizawa hotel.

  • 1 building
  • 430 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Meeting rooms
  • 41667 sq ft of conference space
  • 3871 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Karuizawa Prince Hotel West offers 430 accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Karuizawa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:00 AM and 10:30 PM.

Languages

English, Japanese

Similar properties

Down comforters, in-room safe, free WiFi, bed sheets

Karuizawa Prince Hotel East

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 457 reviews
The price is CA $322
CA $393 total
includes taxes & fees
May 8 - May 9
Karuizawa Prince Hotel East

Property amenities

Family friendly

  • Bowling alley
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • 3 restaurants

Things to do

  • 10 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Gym
  • Hot spring
  • Mountain biking
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 20-inch LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.
This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.

We should mention

  • Hot springs access available from 6:00 AM to 10:30 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Karuizawa
Karuizawa Hotel
Karuizawa Prince
Karuizawa Prince Hotel
Prince Hotel Karuizawa
Prince Karuizawa
Prince Karuizawa Hotel
Karuizawa-Machi Prince Hotel
Prince Hotel Karuizawa Machi
Prince Hotel West
Karuizawa Prince West
Prince West
Karuizawa Prince West
Karuizawa Prince Hotel West Hotel
Karuizawa Prince Hotel West Karuizawa
Karuizawa Prince Hotel West Hotel Karuizawa

Karuizawa Prince Hotel West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again
Great service and convenient for skiing!
Stayed 5 nights in Jan 2025

6/10 Okay

Siu Hong

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unhelpful staff. No concierge desk and staff unwilling to help make phone calls for dining reservations. Amenities quality doesn’t match the room price. Shuttle jam packed with ppeople and luggages. Convenient location and clean environment. Onsen in good condition. Good place for ski beginners. Convenient place for ski in and out but the rooms are rather small.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with many different stay options
Stayed 2 nights in Nov 2024

8/10 Good

Joseph, Harwich

Stayed 2 nights in Nov 2024

8/10 Good

Gihardjo, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hui Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

WAI YIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Ying Chuong

Liked: Staff & service
Disliked: Property conditions & facilities
Normal
Stayed 1 night in Nov 2024

6/10 Okay

Kwun Yue

Travelled with family
Liked: Amenities
I hope the hotel can learn more about the needs of visitors from other Asian regions.
Stayed 2 nights in Oct 2024

10/10 Excellent

debbie

Stayed 2 nights in Oct 2024

10/10 Excellent

Shafi

Travelled with family
Liked: Cleanliness, staff & service
Beautiful surrounding
Stayed 1 night in Jul 2024

10/10 Excellent

Naoko

Travelled with family
Liked: Amenities, property conditions & facilities
grate
Stayed 1 night in Aug 2024

10/10 Excellent

Nakarin

Stayed 2 nights in Feb 2023

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they have shuttle bus to and from Shopping Center and Station. The hot springs is wonderful, although a bit far to walk. Overall very nice hotel, I will stay here again next time.
Stayed 1 night in Jul 2024

6/10 Okay

Hyung

Travelled with family
Disliked: Staff & service, property conditions & facilities
For japanese speaking people only
The entire facility was very dated. Whole facility was understaffed and staff was very untrained. Very few staff spoke very little english. Getting around the resorts was challenging.
Stayed 1 night in Jun 2024

10/10 Excellent

Satoshi, Oami

Stayed 1 night in Jun 2024

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Kent

Stayed 5 nights in Jun 2024

6/10 Okay

Stephen

Travelled with family
Disliked: Amenities
What i didn’t like is the their transportation staff,VERY RUDE and UNACCOMMODATING. The Country club is very nice, but our log cabin is not worth it. The toilent STINKS! and also the HOUSEKEEPING STAFF DIDNT TAKE OUT ALL THE TRASH. Your reputation is wasted. Your performance fell far below expectations.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ya-Wen

Stayed 2 nights in Jun 2024

10/10 Excellent

Lukas Lai Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Donna, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas, Cerritos

Nice location.
Stayed 2 nights in Apr 2024

2/10 Terrible

Chris

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
At checkin, I was offered access to the various services and facilities Prince Hotels provides to its guests. Upon learning I had a tattoo, that offer was rescinded, and I was denied access to areas that other patrons were not. This tattoo is of significant cultural and religious importance, yet in the year 2024, Prince Hotels clearly demonstrated they do not respect the cultural diversity of their guests, only the money they bring in. I urge all people who value freedom of expression, freedom of religion, and protection from censorship to choose alternative lodgings, rather than a Prince facility that does not share your values.
Stayed 2 nights in Apr 2024