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Comfort Suites Kelowna

4.0 star property
Family-friendly 4-star hotel near Orchard Park Mall

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Photo gallery for Comfort Suites Kelowna

Exterior
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Orchard Park Shopping Centre
    ‪3 min drive‬
  • Orchard Park Mall
    ‪3 min drive‬
  • Kelowna Golf and Country Club
    ‪5 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

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Room

Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Park Inn by Radisson, Kelowna

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (157)
The price is CA $140
per night
CA $163 total
includes taxes & fees
6 Mar - 7 Mar
Park Inn by Radisson, Kelowna

About the area

Kelowna

Rutland stay.With a stay at this Rutland hotel, you'll be within 2 miles (3 km) of Orchard Park Mall and 6 miles (10 km) of Kelowna General Hospital. Prospera Place and Knox Mountain Park are also within 6 miles (10 km).

What's nearby

  • Orchard Park Mall - 3 min drive
  • Kelowna General Hospital - 8 min drive
  • Prospera Place - 8 min drive
  • Knox Mountain Park - 9 min drive
  • UBC-Okanagan - 11 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪Latin Fiesta - ‬3 min drive
  • ‪Cactus Club Cafe Banks Road - ‬13 min walk

About this property

Comfort Suites Kelowna

Family-friendly 4-star hotel near Orchard Park Mall
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • 24-hour health club
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yichao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice stay. Very clean hotel, and nice staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and pool too
Stayed 2 nights in Nov 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024

4/10 Poor

Home

Disliked: Cleanliness
Dirty Shower
The room was fine, until I got into the shower. It had clearly not been cleaned for an indefinite period. There were multiple black hairs of varying lengths throughout the shower and the shelf at the back of the shower had a layer of grime and scunge on it. When I brought it to the attention of the front desk personnel, they shrugged and said they would inform the housekeeping staff to do better. Not acceptable. Do better.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Matress in pull.o not suitable for anyones comfort
The rooms were lovey and clean. It was a little noisy and the pull out couch matress was unsleepable putting our 5 year old in between us for a sleepless night.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel! The only downside is there are not very many restaurants within walking distance. But its only a few minutes drive fotoeverything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed here before but had a medical appointment and this place popped up as a suggestion. We didn’t have the best experience at other hotels over the years so thought the price was decent why not try it. Honestly I have stayed in many hotels over the years with travel, work and Girl guide trips and this hotel wa she absolute best I have stayed. I am currently having vision issues and the staff was welcoming, kind, very helpful. They assisted with my breakfast, filled my drink with ice and just outright kind and respectful This will be my first choice in any future trips to Kelowna
Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the air port
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable hotel beds I have ever slept on!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor water slide was a hit!
Stayed 2 nights in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was great for kids, breakfast was very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above to ensure our stay was excellent. We were able to walk to many places while having parking for our vehicle for excursions out of Halifax was the perfect combination.
Stayed 2 nights in Oct 2024

8/10 Good

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and were able to accomodate our families needs. The breakfast options were great the pillows are also heavenly! My kids enjoyed the waterslide and pool and I thoroughly enjoyesd the hot tub. Great for familes!
Stayed 1 night in Nov 2024

10/10 Excellent

Kyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters and I rented the room for a fun night of swimming and using the water slides. We enjoyed ourselves and it was a nice quiet and relaxing time. The staff were very nice, especially the lovely lady who was working during our continental breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

JI WON, burnaby

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Najibullah

Stayed 3 nights in Oct 2024

8/10 Good

Sylvia

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Room had high ceiling and felt very spacious. Breakfast was great. Only cons were wobbly toilet (but it still worked) and noise easily carrying down the hallways into rooms.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ranapartap

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Art

Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms. Hot breakfast included. Fun waterslide!
Stayed 1 night in Oct 2024