Comfort Suites Kelowna

4.0 star property
Family-friendly 4-star hotel near Orchard Park Mall

Choose dates to view prices

Photo gallery for Comfort Suites Kelowna

Exterior
Indoor pool
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Gym

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Orchard Park Mall
    ‪3 min drive‬
  • Prospera Place
    ‪8 min drive‬
  • UBC-Okanagan
    ‪11 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kelowna

Rutland stay.With a stay at this Rutland hotel, you'll be within 2 miles (3 km) of Orchard Park Mall and 6 miles (10 km) of Kelowna General Hospital. Prospera Place and Knox Mountain Park are also within 6 miles (10 km).

What's nearby

  • Orchard Park Mall - 3 min drive - 2.9 km
  • Kelowna General Hospital - 8 min drive - 7.4 km
  • Prospera Place - 8 min drive - 7.6 km
  • Knox Mountain Park - 9 min drive - 8.0 km
  • UBC-Okanagan - 11 min drive - 8.3 km

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪Latin Fiesta - ‬3 min drive
  • ‪Cactus Club Cafe Banks Road - ‬13 min walk

About this property

Comfort Suites Kelowna

Family-friendly 4-star hotel near Orchard Park Mall
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Burkhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to airport
Stayed 1 night in Dec 2024

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub floor needs cleaning and had too much foam. On first day I asked housekeepers in nearby room if they serviced room daily and was told they come in to empty garbage, replenish towels and coffee supplies only. That did not happen during our 3 night stay. Ice machine on main floor broken for all 3 days.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Stayed 1 night in Dec 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shelby

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Shelby

Travelled with family
Liked: Cleanliness, staff & service
Customer service is fantastic! Staff is very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Clean, friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room for a standard which surprised us. very comfy bed, and slept like a baby after a long flight. Price is very good and we have stayed in many hotels in Kelowna. Staff were waiting for us when we arrived late.
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff were kind and friendly, rooms clean and beds comfortable. Slept so good!
Stayed 1 night in Dec 2024

4/10 Poor

Jesse

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Being on the highway there is lots of traffic noise. Breakfast was sub par and hardly any selection of food. Pool wasnt monitored so when the hockey team showed up, all the small kids were forced out by a bunch of hooligans. 3rd trip back to the front desk is when they managed to get both room leys working. They tend your room every 4 days so we had garbage piled up and ran out of toilet paper during our stay. Provided a hide a bed in the room, but no linens for it.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were efficient and friendly. The room is spacious and well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything if excellent in comfort inn from the staff to facilities u feel comfortable etc
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Undisclosed added fees
The listing said the room was pet friendly, I called ahead and spoke to the front desk to see if there were any specifics I needed to request when I booked my room online, just told me to make a note on the reservation. It was only after I booked, was there mention of an up charge for my little dog. Misleeding and cheesy. Not only that, when I arrived, the form they had, the guy at the front desk, crossed out the lower amount and increased the pet fee. Deceptive
Stayed 1 night in Nov 2024

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities
Ok location. Newly renovated but my stay was not great. My hands were full entering the hotel and the lobby door is locked. They need to let you in. The counter staffed was busy and my hands were full and I dropped all my dinner. No one's fault but inconvenient as why is it locked to get in? Also kids and adults screaming on 3rd floor so they moved me to 4th floor and the heater control didn't work in my room Thin walls I could hear the unit beside me peeing
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Summerland

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great Very friendly staff/ room excellent breakfast was very good great selection
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is newer, clean and quiet. Easy to get to off main highway
Stayed 1 night in Nov 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024