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Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

2.5 star property
Family-friendly stay near Lake Pontchartrain

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

Standard Room, 2 Queen Beds
Exterior
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
1801 32nd St, Kenner, LA, 70065
  • Cafe Du Monde
    5 min walk
  • Esplanade Mall
    9 min walk
  • Pontchartrain Center
    4 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    6 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn New Orleans Airport North, an IHG Hotel
Pool
Free airport shuttle
Parking included
Free WiFi
4.2 out of 5, Very good, (987)
The price is CA $224
per night
CA $265 total
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn New Orleans Airport North, an IHG Hotel

About the area

Kenner

Close to airport.At this Kenner hotel, you'll be within 3 miles (5 km) of Lake Pontchartrain and 6 miles (10 km) of Mississippi River. City Park is within 9 miles (15 km) and New Orleans Museum of Art is within 12 miles (20 km).

What's nearby

  • Cafe Du Monde - 5 min walk
  • Pontchartrain Center - 4 min drive
  • Treasure Chest Casino - 4 min drive
  • Caesars Superdome - 14 min drive
  • Tulane University - 17 min drive

Getting around

  • New Orleans Union Passenger Terminal - 15 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Cafe Du Monde - ‬4 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Jumbo Buffet - ‬14 min walk
  • ‪Don Jose's Grill - ‬15 min walk

About this property

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

Family-friendly stay near Lake Pontchartrain
Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel offers its guests a health club and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel. Free self parking is available.

This Kenner hotel is smoke free.

  • 105 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel offers 105 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open in April and close in September.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RunWay Inn Suites
The Runway Inn Suites Airport Hotel
Fairfield Inn Suites Kenner New Orleans Airport

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 558 reviews" "
Rating 8 - Good. 112 out of 558 reviews" "
Rating 6 - Okay. 53 out of 558 reviews" "
Rating 4 - Poor. 22 out of 558 reviews" "
Rating 2 - Terrible. 33 out of 558 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2024

6/10 Okay

Grace

Stayed 1 night in Aug 2024

10/10 Excellent

Morrill

Liked: Cleanliness, staff & service
It was my first stay at Holiday Inn express and it was a pleasant experience!
Stayed 1 night in Aug 2024

6/10 Okay

Asiel Erek

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very humid and smelled off.
Stayed 1 night in Aug 2024

2/10 Terrible

Susanne, folsom

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight for early flight.
5 minutes from airport and 2 minutes from mall. Good breakfast. Older building, partially renovated.
Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service, room comfort
Awful room set up
Room is set up so uncomfortably. Be careful getying in the shower tub has a crazy slant and causes you to slip. Refrigerator and microwave are in the bathroom (why just why) airport shutyle runs every hr but listen to this you cant get on that hourly scheduled shuttle unless you let the desk clerk know that you need a ride. Question if the shuttle runs every hour anyway why would you not allow customers to board? Just difficult for absolutely no reason at all. If youre on the second floor you have to go to the 1st or 3rd floor for ice. Really lol. Now the bed has heavy bedding thats the only redeeming quality of this place. Michelle Walters- Jackson
Stayed 1 night in Jul 2024

8/10 Good

Velvet

Stayed 1 night in Jul 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Debbie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice to stay at. It was quiet with the exception of the airplanes going overhead, but I kind of like that anyway lol the rooms were very, very nice and clean. parking was easy and free, which is hard to come by in New Orleans. I felt very safe being a female solo traveler. desk staff was nice when I needed them for something, all in all I would definitely go back And stay again at this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the airport, good food nearby definitely recommend this place
Stayed 1 night in Jul 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport. They should have free water for guess this is why you got 4 stars and not 5
Stayed 1 night in Jul 2024

10/10 Excellent

Doralmis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to improve their communication skills with the guests , if you need a butler ask for Wilson he’s the best , so far I liked my stay
Stayed 1 night in Jun 2024

10/10 Excellent

JEFF

Stayed 1 night in Jul 2024

10/10 Excellent

Shanee

Liked: Cleanliness, amenities
Front desk receptionist very sweet ( Jessica) she accommodated my stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant customer service
Stayed 1 night in Jul 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reheated boiled eggs were a disappointment.
Stayed 1 night in May 2024

10/10 Excellent

Orida

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Reni

Liked: Cleanliness, staff & service, property conditions & facilities
Horrible location
Knowing that parts of New Orleans can be sketchy and high crime, we intentionally selected a hotel near the airport, thinking that would guarantee a higher level of safety. Boy, were we wrong! Had we not already paid for the hotel, we would have gone somewhere else. The surrounding area made us feel a little unsettled, but we figured we would be in the hotel in our room after dark, so we came in while it was still daylight, and parked our car as far away from the entrance as possible. The rest of the hotel was fine. But hard to appreciate because of terrible location.
Stayed 1 night in Apr 2024