6/10 Okay
JACQUELINE, SUMMERVILLE
3 Feb 2025
Liked: Cleanliness, staff & service, amenities
The hotel was nice but when I checked in the staff sent me to a 1st floor room, which is a basement room. With stairs. I have no idea if there is an elevator in that place, but she sent me to the stairs. Which was awful because my knees are about to be replaced. Kuddos to the maids, the room was so clean! The room was nice. The view of course was not. It was very quiet so sleep was no problem and the bed very comfortable. I think the bad experiences were my own fault. I should have spoken up and asked for a different room so I didn't have to use the stairs. I'm not good at that, hating to be a problem. I didn't go down for the complimentary breakfast. Getting to the hotel was a bit of an issue with the roads. It was an ok experience.
JACQUELINE
Stayed 1 night in Jan 2025