See all properties

Fraser Suites Queens Gate

4.0 star property
Eco-certified aparthotel near Natural History Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fraser Suites Queens Gate

Restaurant
Bar (on property)
Interior
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
39B Queens Gate Gardens, London, England, SW7 5RR
  • Natural History Museum
    4 min walk
  • Scoff & Banter Kensington
    1 min walk
  • Gloucester Road Underground Station
    2 min walk
  • London (LHR-Heathrow)
    35 min drive

Room options

View all photos for Executive Room, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room, 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Executive Studio

In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Studio

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Living area

Citadines South Kensington London

Kitchen
Pet-friendly
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1187)
The price is CA $199
per night
CA $238 total
includes taxes & fees
6 Jan - 7 Jan
Citadines South Kensington London

About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre aparthotel, you'll find Natural History Museum and Victoria and Albert Museum. Science Museum and Kensington Gardens are also within half a mile (1 km).
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Natural History Museum - 4 min walk
  • Victoria and Albert Museum - 8 min walk
  • Royal Albert Hall - 12 min walk
  • Hyde Park - 15 min walk
  • Buckingham Palace - 6 min drive

Getting around

  • Gloucester Road Underground Station - 2 min walk
  • West Brompton Station - 4 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Fait Maison - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Paul - Gloucester - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Wingstop - ‬2 min walk

About this property

Fraser Suites Queens Gate

Eco-certified aparthotel near Natural History Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Fraser Suites Queens Gate.

This London aparthotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Fraser Suites Queens Gate offers 105 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 40-inch LCD televisions come with digital channels. Kitchenettes offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Kitchenette

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee weekdays 7:00 AM–10:00 AM: GBP 16 for adults and GBP 8 for children
  • 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Eco-friendly toiletries
  • Hair dryer
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with digital service
  • iPod docking station
  • Books
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • GBP 10 per pet per night
  • 1 total pets
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Smooth flooring in public areas
  • 6 stairs to reach property
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (lobby)

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district
  • In the historical district

Things to do

  • Fitness center
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 105 rooms
  • 7 floors
  • 1 building
  • Traditional architecture
  • At least 80% lighting from LEDs

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Fraser Suites Queens Gate
Fraser Suites Queens Gate Aparthotel London
Fraser Suites Queens Gate London
Queens Gate Fraser Suites
Fraser Place Queens Gate Hotel London
Fraser Place Queens Gate London
Fraser Suites Queens Gate London, England
Fraser Suites Queens Gate Aparthotel
Fraser Place Queens Gate London
Fraser Suites Queens Gate London
Fraser Suites Queens Gate Lon
Fraser Suites Queens Gate London
Fraser Suites Queens Gate Aparthotel
Fraser Suites Queens Gate Aparthotel London

Fraser Suites Queens Gate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1166 reviews" "
Rating 8 - Good. 371 out of 1166 reviews" "
Rating 6 - Okay. 104 out of 1166 reviews" "
Rating 4 - Poor. 42 out of 1166 reviews" "
Rating 2 - Terrible. 22 out of 1166 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brooke

Liked: Cleanliness, room comfort
Disliked: Amenities
Cleaning service stole personal (brightly colored) pillow & never located it. Cleaning service was also extremely unreliable, had to ask 3+ times before our room ever got cleaned.
Stayed 5 nights in Sep 2024

8/10 Good

Paul De

Travelled with family
Liked: Cleanliness, property conditions & facilities
No complementary water in the room.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very tidy. Great location. Great staff. Comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Employees where excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nana

Travelled with family
Liked: Cleanliness, amenities
Free laundry, less than 5mins walk to the nearest station and groceries, it was an excellent choice of our family vacation!!
Stayed 3 nights in Aug 2024

6/10 Okay

Lesley

Travelled with partner
The room had no air conditioning for two & no exhaust fans therefore very humid in the room. The bathroom floor heat and heated towel rack did not operate. The phone to outside line was not functional either. Cleaning was offered every two days but the floor was not swept and coffee pods were not replaced. The building itself was not accessible at all so do NOT go to this hotel if accessibility is a requirement. That said, the front desk staff did accommodate requests and were pleasant.
Stayed 4 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
It was good in places and some average bits too, but the staff were responsive
Stayed 2 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
After some very noisy plumbing meant poor sleep on the first night (I mean diesel engine noisy!) things got better and I enjoyed my very comfortable stay. A few minor cleanliness issues but generally very attentive cleaning staff. Communication with the front desk hit some language challenges on occasion but otherwise a great stay and option in a nice part of London
Stayed 2 nights in Aug 2024

10/10 Excellent

Akihiko

Travelled with family
Liked: Cleanliness, amenities
Comfortable room with kitchen and laundry machine!
Stayed 3 nights in Aug 2024

10/10 Excellent

Akihiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a family
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness
Popular with Middle Eastern Guests.
Nice apartments in a convenient location. Very friendly and helpful staff. Whilst our studio apartment was spacious we could only watch TV in bed due to the wall where the TV was located.Disappointed there was no washing machine or oven in the apartment. Guests staying in these apartments seem to be mainly middle Eastern.
Stayed 4 nights in Aug 2024

8/10 Good

Steve

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Stayed 1 night in Jul 2024

2/10 Terrible

Ghaneya

Staff are terrible, unprofessional and have attitude, one of the staff was very rude when I called them evening to let them know that the air conditioning was not working, she said that they have no one to fix the AC and they could not change my room coz many rooms were having the same problem and she kept arguing with me. I felt if I continued to argue with her she would become violent hence I kept quiet and could not sleep all night coz it was very hot. She was extremely unprofessional. The hotel also does not clean rooms, we stayed at the hotel for three night but they did no clean our room not even ounce and when I complained to the receptionist they told me that this was their policy. The premises also need maintenance . This was one of my worst hotel experiences
Stayed 3 nights in Jul 2024

2/10 Terrible

Astrid K C

Disliked: Cleanliness, room comfort
This was a disaster from the beginning to end. It did not meet our expectations at all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bethia

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Astrid K C

Disliked: Cleanliness, room comfort
Major disappointment
Horrible service. The place is very run down and the staff is far from helpful. We will never stay with Fraser Suits again.
Stayed 2 nights in Jul 2024

6/10 Okay

Tat Pui

Tiny everything Service every 4 days is sometimes need getting used to Old building & everything in it But the location is good
Stayed 5 nights in Jul 2024

10/10 Excellent

Ciara

Liked: Cleanliness, room comfort
Very comfortable accommodation in a great locatio
Lovely comfortable accommodation. The property is very clean and spacious. Our room was big and bright with a very comfortable bed and a small kitchen area with tea, coffee and biscuits provided. The staff are friendly and helpful. The location in the heart of Kensington and a short stroll to Chelsea and to the tube station was fantastic. We would stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and really good accommodation. Like the kitchen equipment.
Stayed 4 nights in Jun 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stay at Fraser suites many times per year.They outclass the other choices for the same (or less) price. The front desk staff are superb! Many thanks ! Patrick
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Very spacious , clean and modern , fabulous bathroom , great shower , friendly staff , in a great location
Stayed 1 night in Jun 2024

4/10 Poor

Mariano

Disliked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024