The service of this hotel/bungalow is not suited for families at all. Grumpy, unwelcoming, difficult to ask for help. We had so many animals residing in our bungalow that I was afraid we would be infected with some awful illness. Toads, gekkoes, birds, bugs, ants, mice, mosquitoes... you name it. Also, on internet is stated they have free breakfast buffet. No such thing. Neither buffet or free breakfast. You can buy pancake for USD 2,50 though. Most of the time out of whatever you ask for. Juice, bread etc. The internet does not work in bungalows, only in the common area. The small pool on the picture is not good for a bath. Water has not been changed for ages. Also, Kep has nothing to offer for families. The beach is extreme, dirty and filthy. Jelly fish stining you all the time. Absolutelty nothing else to do. It is only a place to stay for a night on your way elsewhere. Anywhere else.