2/10 Terrible
Yvonne
Travelled with partner
9 Aug 2024
Disliked: Cleanliness, amenities
Well, I did not get to stay at the property, but I can review what I seen and experienced at the property. When we got there, there was no one in the office. We called the hotel, from the lobby/entrance, and the phone rang and rang. No answer. Finally, someone in the back of the property was watering, so we approached and asked for assistance. He came to the office, could not help, went to a back house and got someone, she came and she advised that the hotel is fully booked and that Expedia, who we booked through should have never booked us as they are completely booked. They had 1 room with plumbing issues they could see if were repaired enough to give us, but it was not. Dealing with Expedia has been unsuccessful for a refund as this hotel staff will not answer the phone as to confirm that we were unable to stay there. So I am still dealing with trying to get a refund.
I can say that the pool was dirty, green murky water, and we had thought before we could not get our reservation that we were not going to use the pool, even though we planned it as it was super hot that weekend. The pictures do not reflect what we saw.
Parking is sparse to say the least...The worst is that the entire area we were going to visit, all of the lodgings were booked. We found 1 place that would only accommodate us for the night. So, if given the opportunity in the future, I would not stay at this hotel.
Yvonne
Stayed 2 nights in Jul 2024