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Dmall Hotel

4.0 star property
4-star hotel near Kigali Convention Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dmall Hotel

Reception
Exterior
Terrace/patio
Reception
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
  • Rwanda Development Board
    6 min walk
  • Campaign Against Genocide Museum
    11 min walk
  • Red Handi Indian Cousin
    4 min walk
  • Kigali (KGL-Kigali Intl.)
    12 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed

Similar properties

Exterior

2000 HOTEL Downtown Kigali

Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.3 out of 5, Excellent, (441)
The price is CA $118
per night
CA $154 total
includes taxes & fees
6 Jan - 7 Jan
2000 HOTEL Downtown Kigali

About the area

Kigali

Remera stay.With a stay at this Remera hotel, you'll be within half a mile (1 km) of Rwanda Development Board and 2 miles (3 km) of Kigali Heights. Kigali Business Centre and University of Kigali are also within 2 miles (3 km).

What's nearby

  • Rwanda Development Board - 6 min walk
  • Kigali Heights - 20 min walk
  • Stade Amahoro - 3 min drive
  • Kigali Convention Centre - 4 min drive
  • BK Arena - 4 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 12 min drive

Restaurants

  • ‪Java House - ‬19 min walk
  • ‪New Fiesta Coffee Shop - ‬3 min drive
  • ‪Meze Fresh - ‬17 min walk
  • ‪360° Degrees Pizza - ‬19 min walk
  • ‪Question Coffee - ‬9 min walk

About this property

Dmall Hotel

4-star hotel near Kigali Convention Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A casino, a fitness center, and a terrace are also featured at the business-friendly Dmall Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4-star Kigali hotel is smoke free.

  • 36 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Casino
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dmall Hotel offers 36 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 20481816

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali

Dmall Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 56 reviews" "
Rating 8 - Good. 18 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 6 out of 56 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

cindy

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC did not work everything feel dirty. Bathroom with mold.

10/10 Excellent

Miguel, PONCE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super super super. Staff. Food Room. Waoooo
Stayed 1 night in Jun 2024

10/10 Excellent

Phanuel

Liked: Staff & service
Quality service.
Stayed 2 nights in Jun 2024

2/10 Terrible

MITESHKUMAR, Nairobi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
they never sent vehicle to pick me from airport yet it was agreed
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

6/10 Okay

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value
Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.
Stayed 5 nights in Mar 2024

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for business
Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .
Stayed 4 nights in Mar 2024

8/10 Good

Oluwafemi

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Central hotel
Hotel is central to most places
Stayed 8 nights in Feb 2024

10/10 Excellent

Eunje

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
I've really enjoyed my stay at the Dmall Hotel as the hotel was amazing. Cleanliness is a priority and the room also spacious at Dmall Hotel. I enjoyed the breakfast too and hope to be back again.
Stayed 2 nights in Dec 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very good and care was demonstrated willingly.
Stayed 2 nights in Aug 2023

8/10 Good

David, Simpsonville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great room, great breakfast. My only complaint would be traffic noise.
Stayed 1 night in Jul 2023

6/10 Okay

Pilar

Stayed 1 night in Jul 2023

8/10 Good

layo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport but without the plane noise. Good attentive staff and very helpful.Good location to go downtown. Food was OK but breakfast needs some work
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, clean and friendly staff.
Stayed 4 nights in Mar 2023

6/10 Okay

Sabiu

Stayed 5 nights in Feb 2023

10/10 Excellent

Remilekun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is good. Decent and central area with easy access to everywhere. Complimentary airport shuttle was prompt and smooth. Check-in was seamless. There is a supermarket on site with virtually everything you need. Complimentary bottled water were supplied daily. Breakfast was average though. The staff were courteous, pleasant and friendly. Special shout out to Sandra, Deborah and the ever smiling Nadege. So also the driver and cleaning staff. I recommend.
Stayed 2 nights in Feb 2023

8/10 Good

Babajide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2023

6/10 Okay

EMMANUEL

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Love they offered airport transportation. That’s always important for me. Nice city view from my hotel room. Breakfast was ok. They’re more of an Asian hotel so their food selection was mostly Asian instead the of an African cuisine. Wish the hotel had a pool. Overall great hotel to stay at.
Stayed 6 nights in Oct 2022

2/10 Terrible

Ofir

Business traveller
Liked: Cleanliness
Disliked: Amenities
This hotel is designed for Chinese clientele and doesn’t have the flexibility required for guests out of this target group. It doesn’t have the service standards expected. I had to argue even for the basics advertised so the perks of what Expedia call vip obviously didn’t exist at all.
Stayed 3 nights in Jul 2022

4/10 Poor

Pierre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Ronny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Friendly and helpful staff. The king size bed and it's matras is what one would expect in 5 star hotel. It's attached Chinese resto renders the stay into a culinary delight. Keep it up and this is definitely my favourite hotel in East Africa.
Stayed 1 night in Nov 2021