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Hôtel Des Mille Collines

4.0 star property
4-star hotel near Union Trade Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Des Mille Collines

2 bars/lounges, tapas bar
3 restaurants, breakfast served
Classic Room Panaroma View
Lobby
Body treatments, facials, 1 treatment room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast included

Explore the area

Map
2KN 6th Ave, Nyarugenge, Kigali
  • Union Trade Center
    8 min walk
  • Kigali Genocide Memorial Centre
    5 min drive
  • Mambas Club
    6 min drive
  • Kigali (KGL-Kigali Intl.)
    25 min drive

Room options

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

Classic Superior Suite

Classic Superior Suite

  • 75 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

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Room

Heaven Restaurant & Boutique Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (274)
The price is CA $137
per night
CA $162 total
includes taxes & fees
6 Jan - 7 Jan
Heaven Restaurant & Boutique Hotel

About the area

Kigali

Central Kigali getaway .At this Kigali hotel, you'll be within half a mile (1 km) of Union Trade Center and 3 miles (5 km) of Kigali Heights. Also, Kigali Convention Centre is within 3 miles (5 km) and Inema Art Center is within 6 miles (10 km).

What's nearby

  • Union Trade Center - 8 min walk
  • Kigali Genocide Memorial Centre - 5 min drive
  • Kigali Heights - 9 min drive
  • Kigali Convention Centre - 9 min drive
  • Rwanda Development Board - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪Executive Lounge - ‬12 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪DownTown - ‬4 min walk
  • ‪Makfast - ‬8 min walk
  • ‪Camellia Cafe CHIC - ‬13 min walk

About this property

Hôtel Des Mille Collines

4-star hotel near Union Trade Center
Hôtel Des Mille Collines offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hôtel Des Mille Collines. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hôtel Des Mille Collines offers 112 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Languages

English, French, German

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Spa services
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 25-inch plasma TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Hôtel Des Mille Collines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 246 reviews" "
Rating 8 - Good. 87 out of 246 reviews" "
Rating 6 - Okay. 18 out of 246 reviews" "
Rating 4 - Poor. 8 out of 246 reviews" "
Rating 2 - Terrible. 6 out of 246 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and manager were extremely helpful and have a very strong sense of hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historic hotel, with beautiful facilities, especially the pool and bar area. The food is great, the staff are beyond compare! Excellent service, always with a smile. This is my third stay and I will always return to stay here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic property with a staff that surpassed my expectations.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly, accommodating, professional and service oriented!
Stayed 1 night in Sep 2024

10/10 Excellent

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay the hotel and it has been upgraded and is even better than before! Wonderful staff and service; beautiful grounds. And an honorable history. It is a pleasure to stay here and when I return to Rwanda, I will stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, staff & service
Disappointing.
Booked 6 rooms. None were ready when we showed up at 4:30pm. Some waited over an hour and were just to sit down and wait when any inquiries were made. Then given a room overlooking trash dumpsters. AC did not work in a couple of rooms. Expected better and won't be staying again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kana

Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

All in all a pleasure.
Stayed 5 nights in Jul 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legacy Hospitality
This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food
Stayed 4 nights in Jul 2024

10/10 Excellent

James B

Stayed 1 night in Jun 2024

10/10 Excellent

Management

Stayed 7 nights in May 2024

8/10 Good

Jusu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, clean and customer service hotel.
Stayed 1 night in May 2024

8/10 Good

Joe

Business traveller
Nice staff. Friendly and competent. The location is very good if you want to be near the walk streets, big hotels and offices. The property could use some updating but is in good condition. The outdoor bar area l is very nice. The fitness center is substandard and needs an overhaul.
Stayed 7 nights in May 2024

10/10 Excellent

Rick

Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staff are friendly and accommodating. I had to extend my stay on short notice and it was an very easy process. They have been helpful in getting me transportation, currency exchange and several necessities.
Stayed 1 night in Mar 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It was a real pleasure to stay here. Agnes and Dahlia at the spa are lovely and the services were excellent. However, the rooms could use freshening up (but they were very clean), and the water pressure in the shower could have been better. Breakfast was good and overall, the staff were wonderful!
Stayed 1 night in Feb 2024

10/10 Excellent

Ryo

Stayed 3 nights in Feb 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our Stay
Beautiful hotel & great base for trip to Kigali. Rooms good. Pool area excellent. Food tasty. Once a week free cultural show with dinner or drinks. Staff were very helpful.
Stayed 4 nights in Feb 2024

8/10 Good

Eric

Stayed 1 night in Jan 2024

10/10 Excellent

Drew

Stayed 1 night in Dec 2023

10/10 Excellent

Reuben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Great location, food is okay, very comfortable bed, friendly and helpful staff (special mention to Kenny and Ornella), nice pool
Stayed 2 nights in Nov 2023

4/10 Poor

Rahul

Disliked: Staff & service, property conditions & facilities
Needs a full refurb
Stayed 1 night in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
The hotel could use a refresh but the staff are great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Kigali stay
Lovely hotel in a great location. Really lovely gardens and outdoor bar and restaurant. Rooms are a bit tired but very comfortable and great views.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equivalent to a Motel 6, Skip and Stay at Marriott
I wanted to like this property due to its historical significance but the reality is that this is a run down hotel in need of desperate repair. By US standards, it is NOT a 4 star hotel, it’s more like a Motel 6 with a restaurant. Everything from the rooms to bathrooms, hallways and building exterior are run down. My bathroom had so little water pressure that I was unable to shower. My stay was so terrible that I ended up leaving and staying at the nearby Marriott instead, which is a nice and clean 5 star that was only $20 more per night than here.
Stayed 1 night in Jun 2023