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The Retreat

5.0 star property
5-star luxury hotel near Kigali Convention Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Retreat

Meeting facility
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Interior detail
Luxury Room
Gym

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast included

Explore the area

Map
No 5, KN 29 Street, Kigali, Nyarugenge
  • Union Trade Center
    7 min walk
  • Ntarama Church
    20 min walk
  • Mambas Club
    6 min drive
  • Kigali (KGL-Kigali Intl.)
    24 min drive

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Terrace/patio

Superior Room

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 120 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Heaven Restaurant & Boutique Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (270)
The price is CA $128
per night
CA $151 total
includes taxes & fees
12 Dec - 13 Dec
Heaven Restaurant & Boutique Hotel

About the area

Kigali

Central Kigali getaway .Stay at this Kigali hotel and you'll be within half a mile (1 km) of Union Trade Center and 2 miles (3 km) of Ntarama Church. Club Rafiki and Kigali Business Centre are also within 3 miles (5 km).

What's nearby

  • Kigali Genocide Memorial Centre - 6 min drive - 4.4 km
  • Nyamirambo Stadium - 7 min drive - 5.8 km
  • Kigali Heights - 8 min drive - 5.6 km
  • Kigali Convention Centre - 9 min drive - 5.8 km
  • BK Arena - 12 min drive - 9.5 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪UMUT Cafe&Restaurant - ‬14 min walk
  • ‪DownTown - ‬7 min walk
  • ‪Makfast - ‬10 min walk
  • ‪Camellia Cafe CHIC - ‬16 min walk

About this property

The Retreat

5-star luxury hotel near Kigali Convention Centre
The Retreat offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A spa tub, a sauna, and a terrace are also featured at the luxury The Retreat. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Kigali hotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 2 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2017
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Retreat offers 11 accommodations with private pools and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French

Property amenities

Family friendly

  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Archery
  • Art gallery
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Private picnics
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 500.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Retreat Hotel Kigali
Retreat Kigali
The Retreat Hotel
The Retreat Kigali
The Retreat Hotel Kigali

The Retreat Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Aba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024

10/10 Excellent

Amber, Wethersfield

Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
3 star food, 4 star place at 5 star prices
First off, The Retreat is incredibly overpriced. Border line rip off. The food is below average and so expensive - not worth it at all. At the prices being charged for accommodation, it should be full board - to pay such exorbitant prices for lunch and dinner is a real cheek. The actual accommodation was very decent, the pool area is really nice and so is the gym and yoga studio. Overall it wasn't a bad stay but we would not return purely based on price and quality of food.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 5 nights in Aug 2018