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Ubumwe Grande Hotel

4.0 star property
4-star hotel near Kigali Convention Centre

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Photo gallery for Ubumwe Grande Hotel

Fountain
Bar (on property)
In-room safe, individually furnished, desk, laptop workspace
Courtyard
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
KN 67 Street, Kigali, Kigali, 1306
  • Union Trade Center
    ‪3 min walk‬
  • Ntarama Church
    ‪17 min walk‬
  • Kigali Genocide Memorial Centre
    ‪5 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Twin Room

In-room safe, individually furnished, desk, laptop workspace

Classic Twin Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Accessible

Classic Room, Accessible

Classic Room, Accessible

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | Terrace/patio

Junior Room, Balcony

  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room | Private kitchen

Junior Room

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

  • 77 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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The price is CA $261
per night
CA $321 total
includes taxes & fees
21 Feb - 22 Feb
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About the area

Kigali

Kigali retreat .Stay at this Kigali hotel and you'll be within half a mile (1 km) of Union Trade Center and 2 miles (3 km) of Ntarama Church. Club Rafiki and Ryi'nyamirambo Market are also within 3 miles (5 km).

What's nearby

  • Kigali Genocide Memorial Centre - 5 min drive
  • Nyamirambo Stadium - 6 min drive
  • Kigali Heights - 9 min drive
  • Kigali Convention Centre - 9 min drive
  • Kigali Business Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪Executive Lounge - ‬12 min walk
  • ‪UMUT Cafe&Restaurant - ‬7 min walk
  • ‪DownTown - ‬4 min walk
  • ‪Makfast - ‬3 min walk
  • ‪Camellia Cafe CHIC - ‬9 min walk

About this property

Ubumwe Grande Hotel

4-star hotel near Kigali Convention Centre
Ubumwe Grande Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Ubumwe Grande Hotel. Self parking is free.

This 4-star Kigali hotel is smoke free.

  • 153 guestrooms or units
  • Meeting rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ubumwe Grande Hotel offers 153 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers, slippers, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Swahili

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between noon and 8 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ubumwe Grande Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Tax ID - 106324073
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. The tax ID number is 106324073. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 7 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Ubumwe Grande Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 159 reviews
Rating 8 - Good. 32 out of 159 reviews
Rating 6 - Okay. 13 out of 159 reviews
Rating 4 - Poor. 7 out of 159 reviews
Rating 2 - Terrible. 5 out of 159 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
Stayed 4 nights in Aug 2024

10/10 Excellent

IBRAHIM E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it great
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Gislain

Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay but am sure there is more value for money around.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and welcoming They provided quick prompt service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jokubas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.

10/10 Excellent

Dorinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and great staff.
Stayed 2 nights in Jun 2024

6/10 Okay

SUSAN, INVERNESS

Travelled with family
Liked: Cleanliness
O
Stayed 3 nights in May 2024

8/10 Good

Charlesworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. We felt very safe.
Stayed 2 nights in May 2024

2/10 Terrible

Jenna

Disliked: Staff & service, amenities, property conditions & facilities
Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served.
Stayed 7 nights in Feb 2024

8/10 Good

Ruth

Stayed 1 night in May 2024

10/10 Excellent

IBRAHIM E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Apr 2024

10/10 Excellent

Aharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Second time I'm staying in your hotel and I like the friendly atmosphere. I enjoyed my time with you
Stayed 4 nights in Feb 2024

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great, service and staff were friendly and efficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

IBRAHIM

Stayed 3 nights in Feb 2024

8/10 Good

Crystal, Jonesboro

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good service. Reasonably priced
Stayed 3 nights in Dec 2023

6/10 Okay

Hanisa W

Disliked: Staff & service
I have stayed at Ubumwe severally but this particular time was a major dissapointment.The staff were rude,the foood was terrible and overall the service was below average. The room i was checked in was too noisy and even when i moved the other room was too small stuffy and overall not so clean.I was in room 509 and i did not enjoy my stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 5 nights in May 2023

10/10 Excellent

IBRAHIM E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Mar 2023

6/10 Okay

Mark, Lincoln

Business traveller
Liked: Cleanliness, amenities
The location of this hotel is great, and it does appear modern and fresh
Stayed 2 nights in Feb 2023

8/10 Good

Thule, Nairobi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a clean convenient place to stay, this is it! The restaurant staff could do with more training in being adaptable to clients requests but that may be a hotel restaurant policy. Otherwise a great stay