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Grand Wailea Maui, A Waldorf Astoria Resort

5.0 star property
5-star beachfront resort near Wailea Beach

Choose dates to view prices

Photo gallery for Grand Wailea Maui, A Waldorf Astoria Resort

2 bars/lounges, 2 poolside bars, swim-up bar
Exterior
7 restaurants, breakfast served
7 restaurants, breakfast served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Room service

Explore the area

Map
3850 Wailea Alanui Drive, Kihei, HI, 96753
  • Shops at Wailea
    ‪3 min walk‬
  • Wailea Beach
    ‪9 min walk‬
  • Wailea Shopping Village Shopping Center
    ‪13 min walk‬
  • Kahului, HI (OGG)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (3x3 Shower)

Suite, 1 Bedroom, Accessible (3x3 Shower) | Living area

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

65-inch TV with digital channels, foosball, pay movies

Room, 1 King Bed, Non Smoking, Garden View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Ocean View (3x3 Shower)

65-inch TV with digital channels, foosball, pay movies

Deluxe Room, 1 King Bed, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

65-inch TV with digital channels, foosball, pay movies

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Garden View (3x3 Shower)

65-inch TV with digital channels, foosball, pay movies

Deluxe Room, 1 King Bed, Accessible, Garden View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Napua Hikina Suite With Family Den)

Suite, 1 King Bed (Napua Hikina Suite With Family Den) | Living area

Suite, 1 King Bed (Napua Hikina Suite With Family Den)

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Multiple Beds (Napua)

Grand Suite, Multiple Beds (Napua)

Grand Suite, Multiple Beds (Napua)

  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Terrace

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Terrace

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

View from room

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

65-inch TV with digital channels, foosball, pay movies

Room, 2 Queen Beds, Non Smoking, Garden View

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

65-inch TV with digital channels, foosball, pay movies

Room, 1 King Bed, Non Smoking, Ocean View

  • 59 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View (Napua)

65-inch TV with digital channels, foosball, pay movies

Club Room, 1 King Bed, Ocean View (Napua)

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 59 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Ocean View (Napua)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Ocean View (Napua)

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

View from room

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bathtub

65-inch TV with digital channels, foosball, pay movies

Deluxe Room, 1 King Bed, Bathtub

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Honua Ula)

Suite, 1 King Bed, Ocean View (Honua Ula)

Suite, 1 King Bed, Ocean View (Honua Ula)

  • 119 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower)

Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower) | Living area

Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette (Napua Komohana Suite)

Suite, 1 King Bed, Kitchenette (Napua Komohana Suite) | View from room

Suite, 1 King Bed, Kitchenette (Napua Komohana Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Wailea)

Suite, 1 King Bed, Non Smoking (Wailea)

Suite, 1 King Bed, Non Smoking (Wailea)

  • 181 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua) | Living area

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Accessible, Ocean View (Napua, Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View, Ground Floor

65-inch TV with digital channels, foosball, pay movies

Room, 2 Queen Beds, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Napua)

View from room

Club Room, 2 Queen Beds, Non Smoking (Napua)

  • 66 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

65-inch TV with digital channels, foosball, pay movies

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

65-inch TV with digital channels, foosball, pay movies

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lagoon View, Ground Floor

65-inch TV with digital channels, foosball, pay movies

Room, 1 King Bed, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

65-inch TV with digital channels, foosball, pay movies

Room, 2 Queen Beds

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View (Napua, Mobility)

65-inch TV with digital channels, foosball, pay movies

Room, 1 King Bed, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Napua Nani)

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua Nani) | Living area

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua Nani)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Napua)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Napua)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

65-inch TV with digital channels, foosball, pay movies

Deluxe Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Molokini)

Suite, 1 King Bed, Non Smoking (Molokini) | Living area

Suite, 1 King Bed, Non Smoking (Molokini)

  • 181 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

65-inch TV with digital channels, foosball, pay movies

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 181 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

65-inch TV with digital channels, foosball, pay movies

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

65-inch TV with digital channels, foosball, pay movies

Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Alii)

Suite, 1 King Bed with Sofa bed, Non Smoking (Alii)

Suite, 1 King Bed with Sofa bed, Non Smoking (Alii)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kihei

Beachfront retreat .Within a 10-minute walk of this Wailea resort, you'll find Wailea Beach and Shops at Wailea. Also, Ulua Beach Park is within half a mile (1 km) and Wailea Shopping Village Shopping Center is within 2 miles (3 km).
View more Resorts in KiheiOpens in a new window

What's nearby

  • Shops at Wailea - 3 min walk
  • Wailea Beach - 9 min walk
  • Polo Beach - 20 min walk
  • Keawakapu Beach North - 3 min drive
  • Kamaole Beach Park 3 - 5 min drive

Getting around

  • Kahului Airport (OGG) - 28 min drive

Restaurants

  • ‪Lappert's Hawai'i - ‬6 min walk
  • ‪Monkeypod Kitchen - ‬16 min walk
  • ‪Botero Bar - ‬2 min walk
  • ‪Manoli's Pizza Company - ‬7 min walk
  • ‪Whale's Tale - ‬15 min walk

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

5-star beachfront resort near Wailea Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Wailea Maui, A Waldorf Astoria Resort you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness center, and a steam room. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kihei resort.

  • 795 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • 28000 sq ft of conference space
  • 2601 sq m of conference space
  • Built in 1991
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Wailea Maui, A Waldorf Astoria Resort offers 795 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Kilolani Spa has 40 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Lazy river
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65.00 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 55-65 for adults and USD 45-65 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 2 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 9 outdoor pools
  • 3 hot tubs
  • Fitness classes
  • Air hockey
  • Arcade/game room
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Canoe available
  • Children's pool
  • Designer stores
  • Foosball table
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Paddleboards on site
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch TV
  • Digital channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults, and USD 45 to 65 for children
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is W58813782-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Wailea Waldorf Astoria Resort
Grand Waldorf Astoria Resort
Grand Wailea Waldorf Astoria
Grand Waldorf Astoria
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Grand Wailea A Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria Resort
Grand Maui Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria
Grand Maui Waldorf Astoria
Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort
Resort Grand Wailea Maui, A Waldorf Astoria Resort
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea A Waldorf Astoria Resort
Wailea Maui Waldorf Astoria
Wailea Maui, A Waldorf Astoria
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea Maui, A Waldorf Astoria Resort Resort
Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Howard Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and the staff was exceptional.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

6/10 Okay

Emma

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not five star property. The extortionate cost of basic amenities left a bad taste in our mouths for example, $65 a night for parking is the highest I have ever heard of and I travel all the time! The sun loungers and beach chairs are included in the $55 per night resort fee but you need to be in the line of people reserving them at 7am every single day. They are all reserved by 730am and then you lose out for the day. Beach chairs are few and far between in 8 days I asked twice daily and nothing was available. Had to sit on the sand on a towel or, rent a beach lounger for $150. For a family this adds $300 per day. The pool bed situation is out of control. Beds are jammed together forcing people to rent poolside cabanas starting at $800 and up to $3200 per day! Sadly, despite the beach and surroundings being lovely I wouldn't return. The Four Seasons and Andaz are much nicer with plenty of room and much more relaxing. Sadly, we were incredibly underwhelmed at the Grand Wailea. The spa is incredible and has the quality wow factor. Prices range from $200 but lovely service.
Stayed 8 nights in Nov 2024

10/10 Excellent

Natalie Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Micheel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with the experience. The service was below average, and the room did not meet the standards expected of a 5-star hotel. Overall, it was not worth the price. I’m giving it 2 stars.
Stayed 4 nights in Nov 2024

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Too many people
Stayed 3 nights in Nov 2024

10/10 Excellent

Diego Albert Castaneda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 pm is to early to close the pool bar
Stayed 3 nights in Nov 2024

10/10 Excellent

Lydia

Stayed 1 night in Nov 2024

10/10 Excellent

melissa

Stayed 3 nights in Nov 2024

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort and everyone was super friendly
Stayed 5 nights in Nov 2024

6/10 Okay

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The slides and pools are the best for kids Property felt old and nothing like a 9 figure renovation We went to four seasons or Andaz for every meal bc the restaurants sucked and were terrible value for a high price
Stayed 6 nights in Nov 2024

6/10 Okay

YOLANDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expresso coffee
Stayed 3 nights in Nov 2024

8/10 Good

Binali

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
The property is amazing! The pools are gorgeous. The beach entry pool was used by mostly children and their parents. It could have been Cleaner. The floors of the hotel were dirty by the elevators and stairways. A cockroach was found in my room
Stayed 2 nights in Nov 2024

6/10 Okay

Julian

Travelled with family
Liked: Cleanliness
It was our honeymoon and we couldn’t get in contact with the kitchen for over an hour. They currently have a capacity issue. Not enough support for the people there.
Stayed 2 nights in Oct 2024

6/10 Okay

Tatiana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This hotel wasn’t the usual Luxury you’d expect from a Waldorf Astoria. The rooms are very outdated. Room service needs to be more aware of stained sheets and towels. I had dried blood on one of my pillow cases and towel with an old make up stain on it. The TV in the room is old. Not a smart TV. There’s no mini bar. They have a refillable bottle water system. You get two bottles of water and have to refill them at a water station, which would be no problem if they had a refill station on every floor or even near your room. I’d walk a mile to refill the water bottles multiple times a day. As far as the restaurants go. Olivine was great the first night I had it so I went again a couple days later and it was terrible. All the restaurants close by 9. Room service closed by 9 also. This place Nickel and dimes you for everything. I paid for an ocean view room and I had to bend over the balcony and look over a building to see the view. I asked to switch rooms to an actual ocean view. I was told that’s a deluxe ocean view. $100 more a night. Of course I did it. You want a beach lounger another 75$ for a half day. Other then the room situation and my other complaints, I have to say the grounds are absolutely beautiful. I hope they try to class it up a little for the price people are paying to stay there. I’d stay there again, but I would definitely want a huge discount if I did. If not I’d just go down to the Fairmont or Four seasons.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
The pools are spectacular. Best we’ve ever enjoyed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Robyn

Stayed 2 nights in Nov 2024

4/10 Poor

Andra Baum, Lewisville

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property was quite a disappointment. Our room was so dusty, clearly not cleaned recently. The safe battery was out and the mini fridge did not work and had to be replaced. Our hand soap was never replaced. Our room was not cleaned until late afternoon which was frustrating. At the pool, cups with alcohol were everywhere around the pools and hot tubs. This is extreme negligence since there were kids everywhere. The staff was not friendly and we were not greeted with a lei or guava drink or any of the perks one would expect at a 5 star resort. I truly do not know how this resort is rated 5 stars. There were no included beach chairs which were advertised when we booked. Rather, they offered mere Tommy Bahama folding chairs which were all signed out before 9 am everyday. They had maybe 20 or so of these chairs on the beach which is insane based on how gigantic this resort is. I highly advise splurging the extra money for the Four Seasons, for that is a true 5 star resort. The best part was that the pools were heated and the location was great but besides that it is a very overrated resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chelsea, ANOKA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained, best pool on island.
Stayed 1 night in Nov 2024

10/10 Excellent

Gang, Sammamish

Great place to stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Blake

loved it
Stayed 5 nights in Nov 2024

2/10 Terrible

Mansoureh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024