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Hallmark Inn and Suites

2.0 star property
Enjoy the free WiFi at this Killeen motel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hallmark Inn and Suites

Basic Double Room
Deluxe Studio | Private kitchen
Deluxe Studio
Reception
Front of property

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
4500 E Central Texas Expy, Killeen, TX, 76543
  • Seton Medical Center Harker Heights
    2 min drive
  • Killeen Mall
    4 min drive
  • Stonetree Golf Club
    5 min drive
  • Killeen, TX (ILE-Skylark Field)
    5 min drive

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
OYO Hotel Killeen
Pet-friendly
Parking included
Free WiFi
Air conditioning
2.3 out of 5, (187)
The price is CA $63
per night
CA $81 total
includes taxes & fees
29 Nov - 30 Nov
OYO Hotel Killeen

About the area

Killeen

In Killeen .Within 2 miles (3 km) of this Killeen motel, you'll find Seton Medical Center Harker Heights and Killeen Mall. Stonetree Golf Club and Vive Les Arts Theatre are also within 3 miles (5 km).
View more Motels in KilleenOpens in a new window

What's nearby

  • Seton Medical Center Harker Heights - 2 min drive
  • Killeen Mall - 4 min drive
  • Killeen Civic and Conference Center - 4 min drive
  • Vive Les Arts Theatre - 4 min drive
  • Stonetree Golf Club - 5 min drive

Getting around

  • Killeen, TX (GRK-Killeen-Fort Hood Regional) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bubba's 33 - ‬13 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Pluckers - ‬4 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬17 min walk

About this property

Hallmark Inn and Suites

Enjoy the free WiFi at this Killeen motel
WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Killeen motel.

  • 101 guestrooms or units
  • Front desk (24 hours)
  • Smoking in designated areas
Hallmark Inn and Suites offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Korean

Property amenities

Family friendly

  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hallmark Inn Suites
Hallmark Inn and Suites Motel
Hallmark Inn and Suites Killeen
Hallmark Inn and Suites Motel Killeen

Hallmark Inn and Suites Reviews

Reviews

5.4
Rating 10 - Excellent. 21 out of 93 reviews" "
Rating 8 - Good. 12 out of 93 reviews" "
Rating 6 - Okay. 13 out of 93 reviews" "
Rating 4 - Poor. 12 out of 93 reviews" "
Rating 2 - Terrible. 35 out of 93 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
In between not having any hot water for 14 days other than 5 hours of it and 14 days without my front door being able to be locked properly and securely and getting robbed to the very last day I stayed there the hotel staff got very hostile to where the police were called I would never ever be here again
Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
In between doors that aren't can't lock properly and get involved and not having hot water for 14 days other than the 5 hours the first time they try to fix it staff also gets hostile if you try to complain
Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property I stole it stayed a total of 28 days 14 of those days with that hot water Even though I spoke to them every day about getting me hot water And the rest of the 14 Was an unsafe conditions due to The front door Not being able to be secured properly Anybody that came by that was able to wiggle it it was able to open On that 13th day of staying in that room I was robbed That's when they put me in the room with no water Very last day I had had it staff became hostile
Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
Sister Hotel homerton put me in a room first that did not have a secure door and I got broken into but the second one had no hot water the hot water heater was leaking and mildew no matter how many days how many times I told them to fix it only twice did somebody come over and only once that I have hot water for 5 hours out of 14 days and then the very last day the staff became very hostile when trying to address the situation.
Stayed 1 night in Aug 2024

4/10 Poor

Charisma

Travelled with pets
Disliked: Staff & service, property conditions & facilities
I have been staying here for about 2 weeks now I've been moved into my second room and my first room I complained since day one about the door not being locked properly and about 5 to 6 days later my room was broken into and things were stolen now the second room had no hot water other than a few hours on two different days and the bed that I am sleeping in is completely broken underneath the wood is starting to fall apart and they have not come to fix me the one of them they sent somebody out to hit fix the water heater and it breaks within hours
Stayed 1 night in Aug 2024

2/10 Terrible

Dakota

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
In between not having any hot water for 14 days other than 5 hours of it and 14 days without my front door being able to be locked properly and securely and getting robbed to the very last day I stayed there the hotel staff got very hostile to where the police were called I would never ever be here again
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Charisma

Stayed 1 night in Jul 2024

6/10 Okay

Charisma

Travelled with pets
Liked: Amenities
Disliked: Staff & service
I did like how courteous they were in the beginning when I stayed here however I'm very unhappy with the fact that I complained about my door being able to be unlocked without the key since day one and eight maybe nine days later somebody broke into my room and I lost things that were irreplaceable to me then they wanted to move me to safer her room
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Loreatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
After getting the key and walking into this disgusting place, I took a few pictures and went to the front desk. The smoke detector was covered in plastic that was yellow from what I can only assume was from chemicals being burned on spoons. The pillows were unbelievably disgusting, less than 1/4 inch of TP on the roll with no extra but they are willing to sale you a roll for $1. Take a look at the pictures before you decide to stay here. No Refund, No room change, manager was rude.
Stayed 1 night in Jul 2024

2/10 Terrible

Brianna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Kiran

Travelled with family
Disliked: Amenities, property conditions & facilities
Washroom is not good and toilet flush didn’t work.
Stayed 1 night in May 2024

2/10 Terrible

Alicia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place to stay
Stayed 1 night in May 2024

2/10 Terrible

Sam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely the worst I've ever stayed in. I felt safer sleeping in my car! The door didn't lock properly, none of the appliances really worked, the bed was disgusting, trash shoved under the bed, bathtub rusted to hell. Awful. And no refunds??? We can see why.
Stayed 2 nights in Jan 2024

10/10 Excellent

Johnna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Zechariah

Liked: Cleanliness, staff & service
Continue in ur pursuit of Excellence
Stayed 1 night in May 2024

6/10 Okay

Erin

Travelled with partner
Disliked: Staff & service
Check in started smooth, so I thought... I reserved room online & expected to just show id & get room key, unfortunately when arrived late in evening the door was locked and had to stand outside window to be told I needed to complete the check in process thru office and after at least 30 mins & going back& forth giving my id, car info & phone to get enrolled in system and then get told a $50 deposit is mandatory to pay before can Even go to room. The shower curtain seemed to have sum spots of mold & found used towels wedged behind bed from previous guest Pulled into room after day of working and got approached by 3 Killeen police officers flashlights on face asking questions, if I was supposed to be there & just completely felt ambushes & uncomfortable as if i shouldn't have been there. Wouldve been better if had hangers & more towels available and a do not disturb sign... Also, it was expected to take trash out and clean room to make easier on housekeeping, which I personally never seen.. Check out was much better experience and did refund the deposit a lot quicker than expected (per check in employees information) It was not the best nor the worst experience but I personally do not have to stay there again.
Stayed 2 nights in May 2024

6/10 Okay

Shirley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was exceptionally friendly and helpful. The property is old and run down, needing many repairs and upgrades.
Stayed 3 nights in Apr 2024

6/10 Okay

Eric-Paul

Disliked: Property conditions & facilities
-
Stayed 1 night in Apr 2024

4/10 Poor

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property only worth 75.00 a night at most!
We were completely price gouged for this property because of the day. There was a price sign on the sign in desk that had prices advertised 3 times lower then what we paid in advance with hotel.com. Hotel was completely falling apart and not at all as advertised. I was Very mislead. Rusty tub. Doir to bathroom would not shut, with nails falling out of it on the floor to step on. Carpet not even installed properly, tripping hazard. Chain on door missing. No amenities ,like tissues, ice, or iron, And a partially filled ,green, slimmy, mosquito filled pool.
Stayed 2 nights in Apr 2024