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Hallmark Inn and Suites

2.0 star property
Motel perfectly located for exploring Killeen

Choose dates to view prices

Photo gallery for Hallmark Inn and Suites

Basic Double Room
Deluxe Studio | Private kitchen
Reception
Exterior
Deluxe Studio

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
4500 E Central Texas Expy, Killeen, TX, 76543
  • Killeen Mall
    ‪4 min drive‬
  • Killeen Civic and Conference Center
    ‪4 min drive‬
  • Stonetree Golf Club
    ‪5 min drive‬
  • Killeen, TX (GRK-Killeen-Fort Hood Regional)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

Family Double or Twin Room

  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Killeen

Heart of Killeen.Within 2 miles (3 km) of this Killeen motel, you'll find Seton Medical Center Harker Heights and Regal Killeen. Killeen Mall and Stonetree Golf Club are also within 2 miles (3 km).
View more Motels in KilleenOpens in a new window

What's nearby

  • Killeen Mall - 4 min drive - 2.7 km
  • Killeen Civic and Conference Center - 4 min drive - 3.3 km
  • Vive Les Arts Theatre - 4 min drive - 3.5 km
  • Stonetree Golf Club - 5 min drive - 2.9 km
  • Jefferies Park - 5 min drive - 3.8 km

Getting around

  • Killeen, TX (GRK-Killeen-Fort Hood Regional) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bubba's 33 - ‬13 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Pluckers - ‬4 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬17 min walk

About this property

Hallmark Inn and Suites

Motel perfectly located for exploring Killeen
WiFi is free in public spaces. Meeting rooms and coworking spaces are available. Free self parking is available.

Smoking is allowed in designated areas at this Killeen motel.

  • 101 guestrooms or units
  • Meeting rooms
  • Front desk (24 hours)
  • Smoking in designated areas
Hallmark Inn and Suites offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Korean

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hallmark Inn Suites
Hallmark Inn and Suites Motel
Hallmark Inn and Suites Killeen
Hallmark Inn and Suites Motel Killeen

Hallmark Inn and Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 31 out of 114 reviews
Rating 8 - Good. 15 out of 114 reviews
Rating 6 - Okay. 17 out of 114 reviews
Rating 4 - Poor. 13 out of 114 reviews
Rating 2 - Terrible. 38 out of 114 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Stayed 1 night in Dec 2024

2/10 Terrible

Jeramie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were polite during check in. Got to my room and tried to open the door and the handle was broken so I had to push the handle into place to catch the tumblers, oh well right? As long as it locks. Immediately on entry I turn on the light and roaches scattered across the bed closest to the door, apparently there was a meeting on the bed cause there were a bunch. I pulled the sheets back on the other bed and 2 more ran off. I’ve stayed in some shitholes before, but this one was probably in my top 3. Won’t stay here again. I booked on Expedia so I just Simply turned my key in and left.
Stayed 1 night in Dec 2024

10/10 Excellent

Darrell

Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Darrell

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angelique

Stayed 1 night in Oct 2024

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Fauztin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was bed bugs and thats all im going to say.
Stayed 3 nights in Oct 2024

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

8/10 Good

Ace

Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
In between not having any hot water for 14 days other than 5 hours of it and 14 days without my front door being able to be locked properly and securely and getting robbed to the very last day I stayed there the hotel staff got very hostile to where the police were called I would never ever be here again
Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
In between doors that aren't can't lock properly and get involved and not having hot water for 14 days other than the 5 hours the first time they try to fix it staff also gets hostile if you try to complain
Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property I stole it stayed a total of 28 days 14 of those days with that hot water Even though I spoke to them every day about getting me hot water And the rest of the 14 Was an unsafe conditions due to The front door Not being able to be secured properly Anybody that came by that was able to wiggle it it was able to open On that 13th day of staying in that room I was robbed That's when they put me in the room with no water Very last day I had had it staff became hostile
Stayed 1 night in Aug 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
Sister Hotel homerton put me in a room first that did not have a secure door and I got broken into but the second one had no hot water the hot water heater was leaking and mildew no matter how many days how many times I told them to fix it only twice did somebody come over and only once that I have hot water for 5 hours out of 14 days and then the very last day the staff became very hostile when trying to address the situation.
Stayed 1 night in Aug 2024

4/10 Poor

Charisma

Travelled with pets
Disliked: Staff & service, property conditions & facilities
I have been staying here for about 2 weeks now I've been moved into my second room and my first room I complained since day one about the door not being locked properly and about 5 to 6 days later my room was broken into and things were stolen now the second room had no hot water other than a few hours on two different days and the bed that I am sleeping in is completely broken underneath the wood is starting to fall apart and they have not come to fix me the one of them they sent somebody out to hit fix the water heater and it breaks within hours
Stayed 1 night in Aug 2024

2/10 Terrible

Dakota

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Charisma

Disliked: Cleanliness, staff & service, property conditions & facilities
In between not having any hot water for 14 days other than 5 hours of it and 14 days without my front door being able to be locked properly and securely and getting robbed to the very last day I stayed there the hotel staff got very hostile to where the police were called I would never ever be here again
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Charisma

Stayed 1 night in Jul 2024

6/10 Okay

Charisma

Travelled with pets
Liked: Amenities
Disliked: Staff & service
I did like how courteous they were in the beginning when I stayed here however I'm very unhappy with the fact that I complained about my door being able to be unlocked without the key since day one and eight maybe nine days later somebody broke into my room and I lost things that were irreplaceable to me then they wanted to move me to safer her room
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024