2/10 Terrible
Beth
Travelled with partner
6 Oct 2024
Disliked: Amenities, property conditions & facilities
This hotel used to be amazing. The only reason I booked it was because it’s the only hotel in the immediate area with a full service bar and restaurant. Upon pulling in, there was a sign at the street advertising their lounge and restaurant. While checking in, I overheard guests complaining about the restaurant not being open. I asked the lady at the front desk about it, and she told me that the bar was not open either because they lost their liquor license. At this point, I just wanted to get my money back and leave, but I decided to give it a chance. They put me on the third floor, And while walking to my room, I noticed signs on the elevators and on the ice machine, apologizing for the inconvenience that they were not working. The room was aged, the whole hotel just needs a remodel. Paint was peeling and badly stained above the air conditioner and the bed was rock hard. I needed some bottled water but the vending machine on the 3rd floor would also not work. Found 1 on the 4th floor that worked but when the bottles came out, the water was WARM! Paid almost $2 for warm water. Woke up at 5am because I couldn’t no longer take the hard mattress and went down to the lobby for coffee. My expectations were already low that there’d be any kind of continental breakfast but never in my life have I stayed in a hotel that didn’t have complimentary coffee. Guess what? There was no coffee. There was a lil coffee maker in my room but it wasn’t stocked. NEVER AGAIN.
Beth
Stayed 1 night in Oct 2024