6/10 Okay
Shelley
28 Sep 2024
Liked: Cleanliness, property conditions & facilities
Beautiful, unique, peaceful property. There was a lack of information & instruction as to where to check in. Spotty phone connection didn't help. Google maps sent me to the waterfront instead of the mansion and when I finally figured out where it was, the tiny sign barely helped, then there was limited parking near the mansion and the door was locked. Both property restaurants were closed the 2 nights I was there. Breakfast was minimal and there wasn't even any decaf coffee the second day. I wanted to schedule a massage but couldn't comply with 24 hour ahead reservation rule, since I didn't know about that. Once got my bearings everything was fine, but I couldn't enjoy many ammenities the property has to offer and it was downright stressful trying to figure out how anything functioned. I saw about 4 employees in 2 days. It was peaceful which is what I needed, but there really should be an office down by the waterfront to assist those guests.
Shelley
Stayed 2 nights in Sep 2024