Terra Nova All Suite Hotel

4.0 star property
4-star resort near Jamaica House

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Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Premium Junior Suite
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪10 min walk‬
  • Kings House
    ‪13 min walk‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

Premium Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Signature Luxury Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kingston

Half Way Tree stay.Within a 10-minute walk of this Half Way Tree resort, you'll find Devon House and Tropical Plaza. Jamaica House and Peter Tosh Museum are also within half a mile (1 km).

What's nearby

  • Devon House - 9 min walk
  • Jamaica House - 10 min walk
  • Bob Marley Museum - 3 min drive
  • Emancipation Park - 3 min drive
  • United States of America Embassy - 6 min drive

Getting around

  • Norman Manley Intl. Airport (KIN) - 23 min drive

Restaurants

  • ‪Sonia's Homestyle Cooking & Natural Juices - ‬6 min walk
  • ‪Terra Nova Hotel - ‬1 min walk
  • ‪TacBar - ‬7 min walk
  • ‪KFC - ‬12 min walk
  • ‪South Avenue Grill - ‬2 min walk

About this property

Terra Nova All Suite Hotel

4-star resort near Jamaica House
Terra Nova All Suite Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business center and meeting rooms are available. A casino, a nightclub, and a terrace are also featured at Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kingston resort is smoke free.

  • 46 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 939 reviews
Rating 8 - Good. 195 out of 939 reviews
Rating 6 - Okay. 69 out of 939 reviews
Rating 4 - Poor. 22 out of 939 reviews
Rating 2 - Terrible. 22 out of 939 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Priya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school property with beautiful landscaped grounds, a bar and a breakfast terrace. The staff are just lovely. The service at breakfast is slow, but I guess it is the island way of life. A short walk to Devon House, and not far at all from the Marley Museum. Easy to find and well located. We loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Annmarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and helpful staff who went above and beyond to ensure a comfortable stay, the immaculate and spacious room, the convenient location that allow for easy access to local attractions and other dining options. We enjoyed our stay and will recommend to families and colleagues.
Stayed 5 nights in Nov 2024

2/10 Terrible

Harold

Travelled with family
Disliked: Cleanliness, staff & service
A very disappointing experience due to the following: 1)Booked 2 rooms with 2 separate beds, however requirements were not met and necessitated lengthy discussions to resolve the issue 2) I was informed that booking would include use of pool,, but I was unable to access the pool throughout my stay. 3) Booked a room with a Jacuzzi only to find there was no Jacuzzi just a large bath. 4) Hand sanitizers not working 5) I was told that. Buffet would be £25-30 per head. I arranged for 10 people.to have the Buffet lunch and when the bill came it turned out to be $50 per head. POSITIVES Breakfast was excellent. Manager listened to above complaints offered a complimentary nights stay for next visit to Jamaica, however this was not put in writing, therefore this may cause an issue when attempting to utilise the offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the service. Great place to stay in Kingston. The food is awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lamonia

Liked: Cleanliness, amenities, property conditions & facilities
They weren’t very accommodating although I alerted I was there for a funeral. Dinner service was extremely slow. It took almost an hour to get a ginger ale. The waitress was rude. I asked for 1st floor and was not accommodated
Stayed 1 night in Nov 2024

10/10 Excellent

Norris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay all the staff was nice and courteous they made your stay very pleasant.
Stayed 3 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Overall good! They were flexible with VIP item - wine quickly substituted for sparkling water. I have to another hotel for years (at least 15 times) and they didn’t assist with an alternative because don't drink alcohol. This was excellent. There was a issue in the room that the overall rating to be compromised.
Stayed 1 night in Nov 2024

10/10 Excellent

Kayon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Racquel

Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia, Parkland

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when in Kingston because I like the quiet small atmosphere, along with the included breakfast, great staff and proximity to a lot of places. Thank you Terra Nova team.
Stayed 3 nights in Nov 2024

8/10 Good

Bernadette, Scarborough

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was smooth and easy however I was shocked to find out about a USD $500 deposit upon arrival. Food was good. Hotel is clean. Gym was ok. Am still awaiting release of my deposit 1 week after settling all my bills.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and clean. Upscale feel.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a personal touch of goodness hidden throughout the property Something we dont find in allot of hotels Personalized service and sincerity Everything was truly wonderful!
Stayed 5 nights in Nov 2024

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Ingrid, Brooklyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Everado

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional. Comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was huge with a beautiful sprawling balcony. Wonderful bar sand restaurant. Staff was also wonderful
Stayed 3 nights in Nov 2024

8/10 Good

Alistaire, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. The breakfast was excellent, with a variety of Jamaican food options. Gym was reasonably well equipped. Parking was easy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homely

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and the overall stay was very good. The staff were friendly and helpful.
Stayed 6 nights in Oct 2024