I usually never write negative reviews, but unfortunately, this hotel has left me feeling disappointed. I would wish to always say good things about service.. In the case of this hotel, I have never felt more unwelcome in the town of Alice. To add to that, I would say that a room with a roof over its head is usually good enough for me, and I wouldn't complain...I strongly believe you should have a clean hotel experience. Always. I also believe that no matter if you're working in a hotel, any type of store, or a restuaunt, you treat the guest with kindness (especially when they were being kind to you) I was kind to a staff member this morning and was not met with kindness back. You would hope that in a hotel, you would feel like a welcomed guest, but I felt the complete opposite. I will probably never stay there again. Now the room itself probably could've been better. There was rust in the bathroom, mysterious stains on some of the walls near the bed.. the door in the bathroom appeared to have either been beaten off the hinges at one point, or maybe the rust made it seem like it could have fallen off at the top. The outlet by the bed was orange and looked like it was a hazard, it did spark but it was okay but still scary. The other outlet was shoved in the wall, and I was afraid I would get shocked if I tried to plug anything in that one, so I didn't. Didn't see any bugs...but I have a random bite on my inner thigh. Hopefully nothing will follow me home(bug wise).