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The Burton Hotel and Cloud Nine

3.0 star property
3-star spa hotel with free breakfast

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Photo gallery for The Burton Hotel and Cloud Nine

Indoor pool
Garden
Deluxe Double Room
Golf
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
1 Mill Street, Kington, England, HR5 3BQ
  • Hergest Croft Gardens
    ‪13 min walk‬
  • Small Breeds Farm Park and Owl Centre
    ‪4 min drive‬
  • Hergest Ridge
    ‪11 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

About the area

Kington

In Kington .You'll find Hergest Croft Gardens and Small Breeds Farm Park and Owl Centre within 2 miles (3 km) of this hotel. Also, Hergest Ridge is within 3 miles (5 km) and Saint Stephen's Church is within 6 miles (10 km).

What's nearby

  • Hergest Croft Gardens - 14 min walk - 1.2 km
  • Small Breeds Farm Park and Owl Centre - 4 min drive - 2.4 km
  • Hergest Ridge - 13 min drive - 6.1 km
  • Hay Castle - 25 min drive - 28.8 km
  • Ludlow Castle - 33 min drive - 41.0 km

Getting around

  • Leominster Station - 20 min drive

Restaurants

  • ‪Burton Hotel - ‬1 min walk
  • ‪The Coffee House - ‬10 min drive
  • ‪The Harp Inn - ‬7 min drive
  • ‪Boat Inn - ‬13 min drive
  • ‪Angel Fishbar - ‬3 min walk

About this property

The Burton Hotel and Cloud Nine

3-star spa hotel with free breakfast
The Burton Hotel and Cloud Nine offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness center, a sauna, and spa services are also featured at the business-friendly The Burton Hotel and Cloud Nine. Self parking is free.

This 3-star Kington hotel is smoke free.

  • 25 guestrooms or units
  • Meeting rooms
  • English breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Burton Hotel and Cloud Nine offers 25 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

This Kington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, Polish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

The Burton Hotel and Cloud Nine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 250 reviews
Rating 8 - Good. 72 out of 250 reviews
Rating 6 - Okay. 13 out of 250 reviews
Rating 4 - Poor. 3 out of 250 reviews
Rating 2 - Terrible. 0 out of 250 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tariq

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were the best part!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excellent
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff good food great prices and the massage lady gemma is brilliant
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out for disabled access, no problem parking/unloading. Times require changing in the in the information books, states breakfast served till 10 am when they actually close at 9:30 am. But apart from this a enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel with great service

Third time at the Burton Hotel. Charming hotel with great service and good food. Great to have the pool and the sauna / jacuzzi to entertain the kids.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Quirky old hotel in town centre with pool

Very old building, creaky sloping floors etc! Excellent customer service from Jana! Very good evening meal and cooked breakfast in the morning. Pool etc was good but the water wasn’t warm enough for us!
Stayed 1 night in Oct 2024

6/10 Okay

S

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant hotel with polite, friendly staff. The spa is of a good quality and was never too busy. Breakfast was good and arrived quickly. Our room was slightly cramped but there are better rooms available. The hotel is in a good position for walking locally.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2024

10/10 Excellent

TIMOTHY

Liked: Cleanliness, property conditions & facilities, room comfort

What a Gem!

Great place to stay. Friendly staff and a great breakfast. Pool is stunning and jacuzzi one of the best.
Stayed 1 night in Oct 2024

6/10 Okay

sue

Liked: Staff & service
Unfortunately the rooms onsuit had a very bad odour and the sink drained very slowly, as if it was partially blocked. Other than that staff was helpful and accommodating. We didnt have time to use spa and pool but it all looked very nice. Breakfast was very good.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Both traditional and modern. Friendly and helpful staff. Great breakfast option with lots of seating Well socked, large bar and area. Walking distance to Hergest Ridge and surrounding countryside. Unfortunately didn't take advantage of the pool and gym.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sophie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short (one night) stay but thought the hotel was great. We had free parking right outside our room which came with standard amenities and was spacious. Every member of staff was so friendly and helpful, just so accommodating. We were ready to book in for a family swim session but were so pleased it was free as we were guests, the pool area is lovely and has a lovely hot tub/ sauna. They provided all towels for the spa too so no need to bring your own from your room. We booked in the restaurant and had no issue booking in with a high chair for our 1yr old, we ordered a light bite for her and the chef was happy to make it smaller for her - they offered this without us requesting. Breakfast was great, help yourself to fruits/drinks/toast and then order a large plated breakfast from the menu - lots of choice and all really tasty. The only thing was that our room was absolutely boiling and we could only open a patio door to let some air in, which was fine until we wanted to sleep as it was a fairly climbable wall by the outside road and didn’t feel it was wise to leave it open all night while we slept. Perhaps there was a way to keep it ajar without it being opened from the outside and we didn’t realise. Overall though, the staff were just super friendly and provided the best customer service, it really makes such a difference when staff are genuinely helpful.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here regular Lovely staff and food
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Gym and pool were nice but hotel itself was very outdated. TV in the room wouldn't work.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Travelled with partner
Very clean and comfortable hotel with great friendly and efficient staff and delicious food. Lovely spa facilities. Would stay again and recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Comfortable but dated room, lovely spa

Met up with a friend and stayed in a twin room which, while being dated, was comfortable. Bedding and curtains obviously newly replaced. Shower was hot. Complimentary toiletries were a bit sad - make sure you bring your own. The lift was out of order and the stairs were narrow and steep to the second floor. The pool was nice and we spent time there relaxing. We ate in the bar. Food was tasty and hot. Staff were all very pleasant and service was good. We got a good deal but I wouldn’t pay more.
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great place to visit

Great food great spa great staff good choice of food and drink only wye valley beer which is the same all over the town sadly and the locals were a bit colourful with their language in the bar and it must be said in all the bars in town but overall a great little stop over and stay
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue - nice spa. Sports TV great. Would stay again. 👍
Stayed 2 nights in Aug 2024