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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Hotel near St. Jacobs Outlets in Township of Woolwich

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Point of interest
Reception
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Country Playhouse
    2 min walk
  • St. Jacobs Outlets
    3 min walk
  • St. Jacobs Market District Visitor Information Centre
    5 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Bathroom shower

Room, 1 King Bed, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Waterloo/St. Jacobs

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1002)
The price is CA $144
per night
CA $169 total
includes taxes & fees
4 Jan - 5 Jan
Homewood Suites by Hilton Waterloo/St. Jacobs

About the area

Township of Woolwich

In Township of Woolwich .Your stay at this Township of Woolwich hotel places you within a 10-minute walk of St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. Also, St Jacobs Farmers Market is within half a mile (1 km) and University of Waterloo is within 2 miles (3 km).

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • St Jacobs Farmers Market - 10 min walk
  • University of Waterloo - 3 min drive
  • Conestoga Mall - 5 min drive
  • Wilfrid Laurier University - 6 min drive

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel near St. Jacobs Outlets in Township of Woolwich
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

  • 1 building
  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Microwave
  • Mini-fridge
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Fitness center
  • Indoor pool
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1010 reviews" "
Rating 8 - Good. 277 out of 1010 reviews" "
Rating 6 - Okay. 63 out of 1010 reviews" "
Rating 4 - Poor. 34 out of 1010 reviews" "
Rating 2 - Terrible. 29 out of 1010 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HEINZ

Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Large quiet room with bath, small but still a bath! Inadequate bathroom lighting (the counter depth and lack of shaving/makeup mirror) prevents makeup application.
Stayed 2 nights in Sep 2024

8/10 Good

Jeries (Jerry)

Stayed 1 night in Aug 2024

8/10 Good

Heather

Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness
It was very nice
Stayed 4 nights in Jul 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to St. Jacob’s Market
Stayed 2 nights in Sep 2024

8/10 Good

chandrica

Liked: Property conditions & facilities
It was a nice place for short visits
Stayed 8 nights in Aug 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t find me my side of the Kingsize bed in my room very comfortable. I was on the window size of the Accessible room on the 2nd floor. We had dinner Friday night at the bar and I found everything quite expensive. I parked over at the Hilton thinking I was at the correct hotel and the woman at the desk was very helpful. I had to leave my car in her lot as there were no accessible spots left at Hampton until Saturday.
Stayed 3 nights in Aug 2024

8/10 Good

Toby

Stayed 1 night in Aug 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property rooms: spacious, clean, modern, very comfortable. Area is safe and lots of parking. Walmart and other stores close-by. Great farmer's market/farm animal petting area walking distance - check the hours before going. Mini putt and driving range about a 3 min drive away. Buffet breakfast so-so. Front desk staff is incompetent and caused a lot of stress checking in and out - their manager is their only saving grace. I booked this hotel around 6 months before our arrival date for $146 a night. Our flight arrival changed to 3.30 am in Toronto and by the time we would arrive at the hotel it would be around 7am on August 27th. I wanted to make sure we would be able to go straight to our room with my 3 kids without waiting until the 3pm checkin time. I called a week before and again confirmed a few days before flying that I wanted to pay the extra night for a check-in on the 26th but would be arriving on the 27th AM. Everything was ok the staff said. We arrived to the hotel - not only did they cancel our reservation as a no show, they wanted to charge me over $100 more a night to rebook. They found no notes and had no idea. After about 45 min, I ended up with a reservation for $40 more and a room that was not guaranteed for our complete stay. The day before check out, I changed the primary cc on file to be charged. The old card was charged.The manager issued the refund (now had to wait 6-10 days) and for the inconvenience, the difference from our original booking.
Stayed 6 nights in Aug 2024

8/10 Good

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Yingshuo

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new(ish) hotel. Large and comfortable rooms. Very convenient location.
Stayed 1 night in Sep 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

wensen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2024

10/10 Excellent

Shweta

Travelled with family
Lovely place to stay, staff is amazing and have a great breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Price including a wonderful breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick, Porcupine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Safe area. Close to farmers market
Stayed 2 nights in Aug 2024

10/10 Excellent

JACINTHE

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024