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Dar Es Salaam Serena Hotel

5.0 star property
5-star luxury hotel in Kivukoni

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dar Es Salaam Serena Hotel

Lobby
Superior Room | View from room
Terrace/patio
Exterior
Outdoor pool, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
Ohio Street, Dar es Salaam
  • Dar es Salaam International Conference Centre
    3 min walk
  • Julius Nyerere International Conference Centre
    9 min walk
  • Dar es Salaam Botanical Gardens
    10 min walk
  • Dar es Salaam (DAR-Julius Nyerere Intl.)
    10 min drive

Room options

View all photos for Presidential Suite

Presidential Suite | In-room dining

Presidential Suite

  • 165 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Ocean View

Executive Room, Ocean View

Executive Room, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Business Suite

Business Suite

Business Suite

  • 98 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Hyatt Regency Dar Es Salaam, The Kilimanjaro

Pool
Hot tub
Breakfast included
Spa
4.6 out of 5, Wonderful, (288)
The price is CA $242
per night
CA $286 total
includes taxes & fees
13 Dec - 14 Dec
Hyatt Regency Dar Es Salaam, The Kilimanjaro

About the area

Dar es Salaam

Oceanside stay.Within a 10-minute walk of this Kivukoni hotel, you'll find Dar es Salaam International Conference Centre and Julius Nyerere International Conference Centre. Askari Monument and Dar es Salaam Botanical Gardens are also within half a mile (1 km).

What's nearby

  • Dar es Salaam International Conference Centre - 3 min walk - 0.3 km
  • Julius Nyerere International Conference Centre - 9 min walk - 0.8 km
  • Zanzibar Ferry Terminal - 18 min walk - 1.5 km
  • Kariakoo Market - 3 min drive - 2.8 km
  • Port of Dar es Salaam - 5 min drive - 4.8 km

Getting around

  • Dar Es Salaam Central Station - 20 min walk
  • Julius Nyerere Intl. Airport (DAR) - 10 min drive

Restaurants

  • ‪Chowpatty - ‬12 min walk
  • ‪Subway - ‬2 min walk
  • ‪Pronto Pizza - ‬3 min walk
  • ‪Delhi Darbar - ‬8 min walk
  • ‪Marrybrown - ‬12 min walk

About this property

Dar Es Salaam Serena Hotel

5-star luxury hotel in Kivukoni
Dar Es Salaam Serena Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 13121 square feet (1219 square meters) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the luxury Dar Es Salaam Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dar es Salaam hotel.

  • 230 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 13121 sq ft of conference space
  • 1219 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Dar Es Salaam Serena Hotel offers 230 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Dar es Salaam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and manicures and pedicures. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: midnight; Check-in end time: 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TZS 60685.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TZS 104175.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TZS 60685.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number 20339

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dar Es Salaam Hotel
Dar Es Salaam Hotel Serena
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel
Hotel Serena Dar Es Salaam
Serena Dar Es Salaam
Serena Dar Es Salaam Hotel
Serena Hotel Dar Es Salaam
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel Hotel
Dar Es Salaam Serena Hotel Dar es Salaam
Dar Es Salaam Serena Hotel Hotel Dar es Salaam

Dar Es Salaam Serena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 315 reviews" "
Rating 8 - Good. 114 out of 315 reviews" "
Rating 6 - Okay. 30 out of 315 reviews" "
Rating 4 - Poor. 11 out of 315 reviews" "
Rating 2 - Terrible. 9 out of 315 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very friendly and professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, consistent each time and across various Serena properties.
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception personal was exceptionally kind and willing to help on anything I needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great African buffet. Excellent pool and patios
Stayed 1 night in Aug 2024

10/10 Excellent

RAJ, ATLANTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

RAJ, ATLANTA

Liked: Staff & service, amenities, property conditions & facilities
great staff & hotel
Stayed 1 night in Aug 2024

8/10 Good

Prasad

Business traveller
Disliked: Cleanliness
Stayed 6 nights in Jul 2024

6/10 Okay

Anu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful in an antique way. The check in process took far too long considering we were there much later than usual check in but they still didn't have a room ready. Other than that incident the staff was polite/helpful. The spa was absolutely lovely. I highly recommend the spa.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Yibo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Meera Pravin, NAIROBI

Stayed 2 nights in Jun 2024

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 5 nights in Apr 2024

8/10 Good

Mande

Stayed 4 nights in Apr 2024

10/10 Excellent

Rosemin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bathroom tub/shower needs a modernization but otherwise all good
Stayed 6 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jeffrey

Business traveller
Liked: Staff & service, property conditions & facilities
Loved the breakfast. Person making the breads was outstanding
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Stayed 1 night in Feb 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Shewit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

2/10 Terrible

Balraj

Disliked: Staff & service, amenities, property conditions & facilities
Did not get room on time and had to wait for 1 hour as the room was cleaned. Terrible service from the staff
Stayed 1 night in Jan 2024

10/10 Excellent

Rosemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2024

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Air Con is minimal. Rooms are musty. Bathroom fan is always on and NOISY. Pool was drained without being informed when we made reservations. When it is usable, it is amazing - so this was very disappointing. The staff are always incredible.
Stayed 5 nights in Jan 2024