Nightmare Stay - Cockroaches & Noise Ruined Our Trip
We booked this hotel last minute for a stopover on our way to Lassen National Park. Arriving exhausted at 9 pm, we just wanted a clean and quiet room to rest. Unfortunately, the experience was far from ideal.
Unhygienic Conditions:
Upon entering the room, a strong odor of uncleaned cooking oil filled the air. This indicated a lack of proper kitchen sanitation.
Disappointingly, the bathroom lacked essential towels, forcing us to use our own.
To our horror, we spotted several small cockroaches in the kitchen upon closer inspection. Exhaustion prompted us to just turn off the lights and sleep.
Disruptive Night:
Our sleep was interrupted by loud noise emanating from another room. Singing continued until we intervened directly.
Cockroach Infestation:
Waking up in the morning, we were met with a horrifying sight. The room was overrun with cockroaches – on the nightstand, near our toothbrushes in the bathroom, and crawling freely in the kitchen. This is simply unacceptable for a hotel!
Staff Incompetence:
The sheer number of cockroaches suggests the staff is either unaware or unconcerned about this serious pest problem. This lack of care demonstrates a deep disrespect for paying customers.
Overall:
This stay was a complete nightmare. The combination of an unhygienic environment, disruptive noise, and a disgusting cockroach infestation left us feeling frustrated and disgusted. We strongly advise potential guests to look else