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Embassy Suites by Hilton Knoxville Downtown

4.0 star property
4-star hotel near University of Tennessee

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Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Exterior
Lobby
Bar (on property)
Seasonal outdoor pool
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
507 South Gay St, Knoxville, TN, 37902
  • Tennessee Theatre
    ‪1 min walk‬
  • Tennessee Vallley of Authority
    ‪4 min walk‬
  • Market Square
    ‪4 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2-Room)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed (2-Room)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2-Room)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (2-Room)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds, Accessible (Hearing)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Rooftop terrace

Hyatt Place Knoxville Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1010)
The price is CA $242
per night
CA $286 total
includes taxes & fees
17 Mar - 18 Mar
Hyatt Place Knoxville Downtown

About the area

Knoxville

Downtown Knoxville stay.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. Charles Krutch Park and Tennessee Theatre are also within half a mile (1 km).

What's nearby

  • Tennessee Theatre - 1 min walk
  • Market Square - 4 min walk
  • Knoxville Convention Center - 7 min walk
  • University of Tennessee - 13 min walk
  • Neyland Stadium - 2 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬3 min walk
  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬1 min walk
  • ‪Coffee & Chocolate - ‬1 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

4-star hotel near University of Tennessee
Embassy Suites by Hilton Knoxville Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4588 square feet (426 square meters) and includes conference space. Spa services, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Knoxville Downtown. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

  • 177 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • 4588 sq ft of conference space
  • 426 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Embassy Suites by Hilton Knoxville Downtown offers 177 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Separate living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35.00 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 514 out of 651 reviews
Rating 8 - Good. 85 out of 651 reviews
Rating 6 - Okay. 26 out of 651 reviews
Rating 4 - Poor. 10 out of 651 reviews
Rating 2 - Terrible. 16 out of 651 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Nice Staff, Easy and quick check in and out!
Stayed 2 nights in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sholanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for thanksgiving stay. Clean and great breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Treavor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Wish that parking was included.
Stayed 1 night in Nov 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Quite and easy to get to our venue
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a concert at the Tennessee Theatre. Super easy check in, easy walk to the theatre and great room!
Stayed 1 night in Oct 2024

8/10 Good

Ashton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice gym, very nice bar and hang out spot with fire pits on the rooftop. Only complaint I have is there isn’t a hotel parking lot, you have to pay for valet and you don’t know where they are taking your car to or you have to park in a public parking garage that is not on hotel property and then walk to the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars isn’t enough the place was excellent in all areas!
Stayed 2 nights in Oct 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is the perfect setup. Really enjoy the suite.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely weekend in downtown Knoxville. The Embassy Suites property was very upscale, clean and well-staffed. Highly recommend and we will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, loved tge elevator controls, very quick and efficient. Quiet, clean, i'd stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

vincent

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels in Knoxville. The only annoying thing is you have to valet your car and therefore don’t really have easy access to it at all during your stay but it’s still worth it because this hotel is actually gorgeous, clean, and has the most comfortable beds.
Stayed 1 night in Aug 2024

10/10 Excellent

BENITO

Liked: Cleanliness, amenities, property conditions & facilities
Nice overall
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024