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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property
3-star hotel in Inskip

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Exterior
Property amenity
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912
  • Knoxville Expo Center
    17 min walk
  • Knoxville Convention Center
    6 min drive
  • Historic Southern Railway Station
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    23 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

Inskip stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Market Square - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬8 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3-star hotel in Inskip
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. The business-friendly Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

  • 122 guestrooms or units
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers 122 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 9.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open May 21 and close September 10.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1003 reviews" "
Rating 8 - Good. 241 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daina

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Lynn

Travelled with family
Liked: Staff & service, property conditions & facilities
Coming back!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Varsha

Business traveller, Travelled with family
Disliked: Staff & service
NO Air Conditioner
Stayed 1 night in Aug 2024

10/10 Excellent

Bengy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Stayed 4 nights in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mattie

Stayed 1 night in Aug 2024

10/10 Excellent

Hildred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and cold air!!!
Stayed 2 nights in Jul 2024

8/10 Good

Darrell D

Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great nights sleep after a long day on the road!
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access off the interstate. Front desk staff was very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of interstate noise. No reg. coffee or trash bags in room and room was a bit tight with two queen beds. Other than that it was a very clean place and recommendable!
Stayed 1 night in Jul 2024

10/10 Excellent

MICHELE

Stayed 1 night in Jul 2024

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the holiday inn in Knoxville tn
The hotel was clean and comfortable. The ladies at the front desk were phenomenal. My daughter was there for MEPS. All tho they couldn’t disclose anything they made sure we were on the same floor as her. Would definitely recommend this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

prince, washington

Stayed 1 night in Jul 2024

8/10 Good

Flora

Travelled with family
Liked: Staff & service
.
Stayed 1 night in Jul 2024

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Window didnt have curtains to block out blaring outside light. Horrible to sleep, constant light in room. Really bright. Hotel needs to put black out curtains on this side of bldg. Awful to sleep!!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Shelby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall amazing experience!
Excellent hotel with very clean rooms! The food and drinks were decent and not over-priced. The only thing to be mindful of is there is a Motel 6 right next door that seemed a little sketchy, so the location may not be the best.
Stayed 2 nights in Jul 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Travelled with family
Stayed 1 night in Jul 2024