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Holiday Inn Knoxville N - Merchant Drive

2.5 star property
Spa hotel in Inskip

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Photo gallery for Holiday Inn Knoxville N - Merchant Drive

Lobby
Lobby
Restaurant
Restaurant
Seasonal outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
5634 Merchants Center Blvd, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪17 min walk‬
  • Knoxville Convention Center
    ‪6 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Knoxville Northwest

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (356)
The price is CA $206
per night
CA $244 total
includes taxes & fees
25 Mar - 26 Mar
Fairfield Inn & Suites by Marriott Knoxville Northwest

About the area

Knoxville

Inskip stay.Your stay at this Inskip hotel places you within 3 miles (5 km) of Knoxville Expo Center and Victor Ashe Dog Park. University of Tennessee and Knoxville Children's Theatre are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 17 min walk - 1.5 km
  • Knoxville Convention Center - 6 min drive - 8.0 km
  • University of Tennessee - 7 min drive - 8.6 km
  • Thompson–Boling Arena - 8 min drive - 9.7 km
  • Neyland Stadium - 8 min drive - 9.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬12 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive

Spa hotel in Inskip
Holiday Inn Knoxville N - Merchant Drive offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Holiday Inn Knoxville N - Merchant Drive also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
  • 1 building
  • 123 guestrooms or units
  • 5 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • 1 conference room
Holiday Inn Knoxville N - Merchant Drive offers 123 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Full-sized refrigerator
  • Laundry facilities
  • Microwave (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarion Inn Knoxville
Clarion Knoxville
Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive Hotel
Holiday Inn Knoxville N - Merchant Drive Knoxville
Holiday Inn Knoxville N - Merchant Drive Hotel Knoxville

Holiday Inn Knoxville N - Merchant Drive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 567 reviews
Rating 8 - Good. 244 out of 567 reviews
Rating 6 - Okay. 131 out of 567 reviews
Rating 4 - Poor. 34 out of 567 reviews
Rating 2 - Terrible. 24 out of 567 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overnight on the way to destination. Slept well. All the three of us needed or wanted.

6/10 Okay

Matty Boy, DSM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel close to interstate and restaurants.
Hotel staff was friendly and helpful. Very nice breakfast. Location was convenient to downtown and restaurants.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Do not get a room facing the freeway
Do not get a room facing the freeway. Very poor noise mitigation. There are better choices in the area

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Nice hotel for the price.
Hotel was good and clean, room carpet and bathroom need up-dating, breakfast was very basic, nice staff.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOPS in Knoxville!
Always a wonderful stay at this Clarion hotel. This hotel is, without a doubt, the best deal in Knoxville. Comfort, cleanliness, and overall satisfaction, it's TOPS!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personable staff, enjoyed the stay.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there for mix of business and pleasure - very pleasant folks and clean, neat and well lite

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight spot
Great spot for overnight.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on vacation -this was top of the line budget hotel!

4/10 Poor

Don

Disliked: Staff & service, property conditions & facilities, room comfort
A No Sleep Hotel
My room was on the East side of the building facing Interstate 75. The bumper to bumper truck traffic all night kept me awake all night. The only employee was a young girl in her early 20's and couldn't be found, Tried to use the recliner chair but it was broken and locked in an uncomfortable position. Would I stay here again.......absolutely not.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay there. Great rooms,breakfast, and staff.

8/10 Good

Lynn , Wildomar Ca

Liked: Cleanliness, staff & service
A good room for a great price.
My friends and I were visit the area for my first time and somehow I was put in charge of booking the room. I got so lucky with my choice. While the room was small t was clean and well taken care of. The only negative was the odor of chlorine in the water and the dry skin as a result. Amber was a sweetheart and directed us to a few local places to have fun and it was much appreciated. I would definitely stay here again. Fingers crossed they refill the Coke Zero in the vending machines.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Pawel, Houston

Disliked: Staff & service
Nominal free wi-fi, but I was not able to make a connection. Very poor breakfast.

8/10 Good

Jo, US

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, friendly hotel across street from shopping
Very clean, comfortable and spacious rooms. Friendly courteous staff

8/10 Good

nadia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Great value!
The hotel staff were friendly, the hotel was clean and the complimentary breakfast was great. The decor is dated and we had a room that faced the highway- which was a little loud. Luckily, we had a white noise machine that canceled that out! Overall, we would stay again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

C

Liked: Staff & service
Decent hotel
I've stayed at another clarion that was better. We checked in a little early and the room given to us was not finished yet by the maid. In fact the maid started cleaning before check in and must have went to break because she left the door open and the maid cart in front of it. They also left the balcony door open letting bugs into the room from the bushes outside.

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay some where else
It was not a pleasant stay the first two and a half days there cable and internet was shut off according to the front desk no refunds were to be given for inconvenience.

6/10 Okay

J, US

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating!
The curtains were torn & would not open or close correctly. We were stuck with the half open curtain & window. The bedding had holes & thread was worn completely through. We asked for a different room. The manager told us she could move us to a room with a leak in the bathroom instead.