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Mainstay Suites Knoxville Airport

2.5 star property
Hotel perfectly located for exploring Alcoa

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Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
Lobby
Exterior
Suite, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
361 Fountain View Cir, Alcoa, TN, 37701
  • Maryville College
    ‪5 min drive‬
  • Palace Theater
    ‪5 min drive‬
  • Capitol Theatre
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 23 King Beds and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Knoxville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, (1287)
The price is CA $124
per night
CA $143 total
includes taxes & fees
21 Feb - 22 Feb
La Quinta Inn & Suites by Wyndham Knoxville Airport

About the area

Alcoa

City center stay.You'll find Bicentennial Greenbelt Dog Park and Palace Theater within 3 miles (5 km) of this hotel. Also, Capitol Theatre is within 3 miles (5 km) and Maryville College is within 6 miles (10 km).

What's nearby

  • Maryville College - 5 min drive
  • Capitol Theatre - 5 min drive
  • Blount County Historical Museum - 5 min drive
  • Cades Cove Museum - 5 min drive
  • Foothills Mall - 6 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • ‪Texas Roadhouse - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Mainstay Suites Knoxville Airport

Hotel perfectly located for exploring Alcoa
Mainstay Suites Knoxville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. The business-friendly Mainstay Suites Knoxville Airport also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Self parking is free. The property offers extended parking privileges.

This Alcoa hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 191 out of 553 reviews
Rating 8 - Good. 169 out of 553 reviews
Rating 6 - Okay. 95 out of 553 reviews
Rating 4 - Poor. 54 out of 553 reviews
Rating 2 - Terrible. 44 out of 553 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

SANDY, Houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well thought out and wonderfully clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room decent price
Everything was satisfactory. Arrived 30 minutes before check. Unfortunately was not able to get a room early. The staff were friendly. The room was clean. The mattress is a lot softer than I prefer so that caused a few problems but those are me problems not the hotel problems.
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is near restaurants and the parking lot is well lit. Our room was extremely dirty. The mattresses were badly stained. No linens were provided for the pull out sofa. There were dead bugs stuck in the curtains. The air vents were filthy and the door handle to the bedroom was broken. Had it not been so late in the night when we arrived, we would not have stayed there. It was filthy!
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 3tf time staying for a VOLS game and the staff is wonderful and the location is perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My wife and I love the self efficiency apartment idea. We don't like eating out to much because of the food quality in alot of the chain restaurants. Nice to know I can cook my own and save alot of money too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Bobby

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time to stay here and once again surpassed our expectations. Rooms are clean and staff is very polite and professional. This time I had left the lights on over night and the battery was dead and the manager helped jump the car off and stayed and talked for awhile. You just don't get this type of service everyday. I highly recommend this place. We WILL be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay! Very clean and nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
The property was well lit, and the picture on Expedia seemed dated compared to the refreshed condition of the exterior when we arrived.
Stayed 1 night in Oct 2024

2/10 Terrible

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
There were dirty clothes in the room. The room was extremely decrepit and just oddly set up. The carpet was ancient. The bathroom was newer and clean, and the staff was very nice. The breakfast was unexpectedly good.
Stayed 1 night in Oct 2024

2/10 Terrible

inderpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Spend your money somewhere else , smelly rooms . Staff unable to change rooms and automatically charge your card by 4pm
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Oct 2024

8/10 Good

Austin, madison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we checked In it was obvious that our room hadn’t been cleaned. Bed wasn’t made and the trash cans were full. I think it was just an honest mistake. When we notified them they took care of it immediately. The rest of the stay was fine. About a 20 minute drive from Neyland and in a quite area.
Stayed 1 night in Sep 2024

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great service
Stayed 6 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Full kitchen in room
Stayed 1 night in Sep 2024

6/10 Okay

Tara

Travelled with family
Disliked: Property conditions & facilities
It was not completely clean. Found filth and a rubber glove under the pullout mattress.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Stayed 1 night in Aug 2024

6/10 Okay

Ronald S

Liked: Staff & service
The room had an unpleasant odor and wasn’t as clean as I would like. The smell was the worst part. I’m having to wash everything that was in my suitcase. I would not stay there again but it served the purpose for this trip. There are some good restaurants nearby (Blue Moose and Kickback Jacks).
Stayed 2 nights in Sep 2024

4/10 Poor

JUNYA

Stayed 3 nights in Sep 2024

8/10 Good

Jennifer, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an easy and nice stay here while visiting friends and family
Stayed 2 nights in Sep 2024

8/10 Good

Jeff

Liked: Property conditions & facilities, room comfort
Show at the shed
Went to the shed in maryville tn to see a concert instead of driving home decided to get a room before hand it was great location and breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Steve

Liked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family location
It was very clean and had plenty of room
Stayed 4 nights in Aug 2024

10/10 Excellent

Valer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Great place to stay , little dated ,but clean and friendly service
Stayed 4 nights in Aug 2024