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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property
Hotel perfectly located for exploring Knoxville

Choose dates to view prices

Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Superior Room, 1 King Bed, Non Smoking
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Lobby lounge
Exterior
Hair dryer, towels, soap, shampoo

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Knoxville Convention Center
    ‪6 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

City center stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Bounce USA and Victor Ashe Dog Park are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 2 min drive - 2.0 km
  • Knoxville Convention Center - 6 min drive - 7.9 km
  • University of Tennessee - 7 min drive - 8.5 km
  • Neyland Stadium - 7 min drive - 9.0 km
  • Thompson–Boling Arena - 8 min drive - 9.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬15 min walk
  • ‪Pizza Inn - ‬20 min walk

About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel perfectly located for exploring Knoxville
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn Knoxville North - Merchants Drive. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 91 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Smoking in designated areas
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • No elevator
  • Raised toilet seat (18 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.6
Rating 10 - Excellent. 249 out of 1067 reviews
Rating 8 - Good. 322 out of 1067 reviews
Rating 6 - Okay. 177 out of 1067 reviews
Rating 4 - Poor. 107 out of 1067 reviews
Rating 2 - Terrible. 212 out of 1067 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marlena

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Wilson

Travelled with family and small children
You get what you pay
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Stayed 1 night in Dec 2024

2/10 Terrible

Marlena

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Charles

Stayed 2 nights in Dec 2024

6/10 Okay

Larry

Stayed 1 night in Nov 2024

4/10 Poor

Russell, Caldwell

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It's a budget motel (i.e. primarily for comfortable sleep and bathing) so this review is about cleanliness, safety, hospitality and since breakfast was offered...breakfast. -Cleanliness The check-in area was tidy. We reserved 2 rooms and both had a red dirty film on the floors (click flooring which can be tricky to mop) which I'm guessing is from trying to clean up after muddy boots since there were red clumps of dirt outside. The sheets and linens (after thorough inspection) were clean but thread barren. Black mold was starting above the shower in one room. Safety The surrounding area was run down but I didn't feel like I was imminent danger of being mugged. Hospitality Staff was average in this department. The morning desk person who was handling breakfast was definitely not energetic but no one was rude. Breakfast Even for a budget place this breakfast below average (3 out of 5 for me is cereal, oats, waffle maker, juice, coffee, tea). 2 types of cereal from tower dispensers and that was it. If I was to stay in this area again, it would not be here.
Stayed 1 night in Nov 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, smelly, stained sheets,
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

AMY, THOMPSONTOWN

Stayed 2 nights in Nov 2024

8/10 Good

Chris

Stayed 2 nights in Nov 2024

6/10 Okay

Ezi

Stayed 3 nights in Nov 2024

4/10 Poor

Guy

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

4/10 Poor

Virginia

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again
Stayed 1 night in Nov 2024

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ShaNya

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff is money hungry. I booked a double standard size queen beds with a max capacity of 4 people. They still took $15 for each extra guess 2 others) because they said it shouldn’t be more than 2 people to a room. Well why have the option online? Bathrooms need remodeling and walls need to be wipe. Cigarette burns under the mattresses on both beds. Lady who was one of the cleaners got upset and had an attitude because we asked for more towels. I wouldn’t recommend anyone staying here. Worst 24hrs ever spent at a hotel!
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Travelled with family, Travelled with group
Disliked: Amenities
This was an absolute disaster of a property and service, i was not embarrassed that i booked or for my family and friend, i also worried about safety Upon checking in the staff was non attentive and more concerned on listening to their ear pods then they were with the checking in guest. Upon entering the room it had obvious spots of dirt and mud on the bathtub/shower and bathroom sink area. There were multiple stink bugs on the wall and ceiling that were noticeable to anyone cleaning the room. The physical door to the outside had a gap of noticeable size allowing light, noise, whatever in. The bolt lock to the door would not secure to the frame and we had to Wedge furniture in the door to assure safety. The tv had no connection to cable, satellite whatever the property uses. Multiple electrical ouutlets did not work and only two lights out of the 8 lights in the room actually worked. Had it not been returning after midnight from our event and that we paid, I would have immediately canceled the room and driven back home (over 5 hours). My teenage sons felt so unsafe and unclean that they slept in their clothes on top of the beds. I am so appalled by this experience that i am strongly contemplating contacting Red Roof Corporate, which is in my hometown, to request some level of reimbursement as well as I strongly urge Expedia to remove this location from their offerings so as to not damage your corporate reputation due to this association.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A bit rundown but economical.
Stayed 1 night in Nov 2024

8/10 Good

Will, Akron

Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Staff & service, property conditions & facilities
When we checked in the woman was very rude. When I tried to ask her a question she was very short with me. There was a bra on the ground outside our room and I told the staff and they just left it there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Was ok to stay , for what everyone was charging price gouging hotels for the Tennessee/Alabama game.
Stayed 1 night in Oct 2024